Greyhound Bus Lines

When I returned to Dallas this week (Oh I missed this place) I came back via Greyhound; while the bus was immense awesome sauce, the station in Dallas is still a cesspool of depravity (damn big words). I was offered K2 and Cush outside the station (I never heard of Cush till recently-​in fact I don’t even know if that’s how you spell it… so you can tell I’m into drugs right?). This place is just not safe… hold all your belongs in the most secure fashion possible and the get the hell out of dodge as fast as possible. There’s no cops around, and it’s across the street from the most notorious McD’s in the world… consider yourself warned.

So I had to buy a ticket right away to get from New York to DC for a funeral. I bought a round trip ticket Saturday at 3:50 PM. They were about to give me a 4 PM ticket but knowing Greyhound now wants you to travel at the stated time on the ticket, I said give me the 5PM because I had no time to maneuver through Port Authority in time.
I do indeed not get to the gate in time for the $PM so I was glad I made that decision. I had scheduled my return for Tuesday thinking the funeral would be Monday. However since it was scheduled for Tuesday I could not leave until Wednesday. I thought I could just change the ticket when I get there on Wednesday.
Three things happened. I misplaced my ticket. When I went to see about a replacement, the Greyhound at Union Station in DC said they don’t do that. So I bought a one-​way ticket. When I got home was when I found my lost ticket.
On Thursday I went to see about getting a refund, they wouldn’t do that. They would only do it before the time scheduled on the ticket, not after. I asked them if I could use it again. They said I could write to the corporate office about a refund.

am a fan of Ms. April Garcia and John who worked diligently through the ticket system problems to ensure I had my requested ticket to make my appointed travel times. I very much appreciate all the help they have given me during this stressful time.

Buying a ticket does not guarantee that you’ll get a seat on a bus, only that you have bought a ticket. Despite having a ticket for a scheduled time, you may be bumped (repeatedly) until a bus with an available seat arrives. Apparently Greyhound sells more tickets than it has seats, quite a scam! Greyhound should only sell the seats they have available, as is done by commercial airlines. Also, though you’d think their system would allow for changes and rescheduling, Greyhound claims that tickets should be changed or rescheduled closer to the date of travel at the Greyhound station, however when you go to the station close to the date (including going back a 2^nd time the morning of) they are unable to reschedule the ticket.
If you’re Greyhound station is just a stop, without a station, you may not get picked up, and watch as your bus just passes by… WITHOUT YOU! (they don’t care if you might be a woman, child, elderly)