Genie Carpet Services

Whatever you do stay away from these people. They overcharge for their services using the same equipment other companies use. Next they continue to hit you with high pressure sales and argue with you if you don’t want to pay the rates they are asking. Don’t schedule them, don’t call them, forget them.

I am only giving one star because Glenn was considerate at doing a good job for me. However, I would not recommend them to anyone. First of all it says they specialize in eliminating cat urine smells. Wrong, mine came right back and my carpet was less than a year old so this was a fresh spot and a new problem in our house. And secondly, because when I called to ask about having my area rugs cleaned, Robert Peters answered the phone and what a complete jerk he was to me. He actually laughed at me told me that I was asking ridiculous questions. Who says that to a customer? I was trying to understand if it was a chemical type cleaning or if they used a water with soap process. I do not normally write reviews unless something is wonderful but if you talk to Robert, make sure you ask the right questions. He is a real a-​hole.