Geekatoo Tech Support

I had Geekatoo install a large screen TV, sound bar and Blue Ray DVD Player. The quoted price was $ 279.00.
A trio of men showed up at my house on time. One of them immediately sat on an antique chair while the other two went to work. They quickly and neatly installed everything and the guy in the chair sent the other two out to the truck while he presented me with the «bill». The bill was $ 655.49. Far more than the quoted price. When I questioned the price increase he got really angry with me and said I had them do additional work, the only thing I had them do «extra» was plug in the subwolfer that came with the sound bar, I considered that to be one thing!
He was so angry he actually scared me, I was with him alone in my house and he obviously knew where I live so I paid him.
The next morning I called Geekatoo and finally received an invoice with an adjusted price of $ 318.00. I immediately reported that I had paid $ 655.49, and they sent me another invoice for $ 447.00 and later a third invoice for $ 456.00. I have never received an invoice nor any justification for the $ 655.49 they billed my credit card. After much back and forth, they promised to refund my money. I have called multiple times and spoken with Adam about the refund because I have never received a refund to my credit card. At one point, they promised to just mail me a check, that was about 3 months ago. I have yet to receive a check. Geekatoo ripped me off.
If you have Geekatoo do any work for you, be sure to have a hard copy of the quote in front of you before the work is started. A verbal quote apparently means nothing and I would not trust anything any Geekatoo employee tells me.

This was a great experience. He is a very nice, clean guy, and he definitely knew what he was doing. Yes, my problem was as elementary as one can get, but it was a problem that I couldn’t live without fixing. The icing on the cake was that the price was absolutely reasonable. I had checked out another geek service’s website before I found Geekatoo and their price was ridiculous. My problem was with my monitor/​graphics, and for the price they were charging I could have just bought a new monitor — seriously. This saved me a great deal of aggravation I would have suffered by either continuing to try to figure it out myself or going out in the zillion degree heat and shopping for a new one (which I thought I was going to have to do).
Bottom line — Geekatoo is a real blessing to all of us who aren’t geek-​inclined !!

I contracted with Geekatoo with the gold plan after reviewing their website. I have used them several times over the phone. I recently had an incredible technician come to my home and troubleshoot several problems I was having. Geekatoo exceeded my expectations and knocked it out of the ballpark! Fantastic!

Great service at a reasonable price, rapid response.

Had several viruses and their guy came in within 24 hrs. as they said and had it fixed in a couple of hours. No problems ! Seemed to know his stuff.

He was knowledgeable and even though my tech problem was difficult, he didn’t give up until he solved it. I couldn’t have been happier with my geetatoo experience!