Friendly, good service. Ive been using these guys for years for repairs and have bought a new machine front them and I buy esspresso monthly from there. Good selection of machine of all types.
Sandra G.
Tu valoración: 5 Austin, TX
We have been loyal customers of Espresso RMI for many years. They have done an excellent job of repairing our espresso machine and we have not found a better espresso bean than the Marcuzzi brand. Even after we moved to Austin, we still use RMI for machine repairs and we order the Marcuzzi coffee beans by the case.
Duraiboi' I.
Tu valoración: 5 Kailua, HI
Huge Selection of every espresso machine manufacturer in the World!!! I was in Heaven:) They sell residential & commercial grade espresso machines… So many types of machines that I ever even knew existed! Actually it may be too much inventory selection because there are sooo many types of machines that it took me over 3 hours of shopping until I found the perfect machine for my home. I got the WMF800, it is a residential/home super automatic espresso machine. The«brew group»(internal components) are exactly the same as the commercial grade machine models(WMF1300, 1400&2000S)!! So this machine can handle as much volume as a Café quality machine… It has huge power but it sleek & compact for my home:) I even got to sample how it makes coffee because they had a floor model on display and they gave me several free cappuccinos to sample! More caffeine than I needed today but it was super fun;) They also have a full service repair department and they keep a full stock of replacement parts inventory so you never have to wait for parts if you need service. If you do want to buy a machine, definitely ask for Richard! He is a stalky bald guy so you will know him when you see him… He has a dry sense of humor, so u might like it or hate it… Either way he knows his stuff. He is very direct, so just tell him what you want and he will point you in the right direction. but don’t expect a lot of small talk lol;) He is the owner so you can try to negotiate a lower price off the displayed prices… He will probably grumble a lot, but I bought a lot of stuff so he took a percentage discount off the total price as a package deal. Also make sure you get some Marcuzzi Espresso beans, they made the best tasting espresso I have ever tasted. It is a perfect blend of 90% Arabica and 10% Robusta coffee beans that have ben roasted«Italian Style»(so the are not greasy) to an Espresso Roast darkness. I am a very finicky espresso connoisseur and I like to have a double short espresso with no sugar so it has to be perfect when I make it. With the combination of my new WMF machine and the Marcuzzi beans I can make an espresso with the thickest & best golden brown Crema that I every have seen… The crème will last for over 60 seconds. And the taste is amazing, soooo smooth never bitter!!! Good luck! PS– Don’t worry if you don’t understand any of the verbiage I just used because once you come in here you will be educated immediately! They should call this place«Espresso University!!»
Mc f.
Tu valoración: 4 Irving, TX
I bought a «pro-sumer» super-automatic espresso machine in 2006. it was my first espresso machine, and i tended to add too much coffee to get a richer pull. After a couple of years the pump went out and, instead of shipping it to be fixed, I took the machine to RMI back in 2008(they were at a different location then). They were polite, professional, and did great work at a reasonable price and within a reasonable span of time. Performing nothing more than regular user maintenance, my machine is still going strong 6 years and over 10,000 shots later.