de Boulle Diamond and Jewelry

My first Rolex watch purchasing experience was anticlimactic. I even had to take it back for repair because it did not keep time. With a little bit of explanation from the SA, I would not have been as alarmed. He was blasé about the whole situation. I contacted the owner, and he sent me an apologetic response. I was told that the manager would assist me from then on. However, when I picked up the watch, the same SA returned the watch to me.
I’ve had better customer services at Cartier, Tiffany and William Noble.

I have never ever been received and attended with such finesse! It is by far, an awesome place!!!

Master deal finder James F. this time hitting up Dallas in search of bargains in fine watches and jewelry. The story goes I’m driving back from Stillwater towards Fort Worth with the wife arriving via Amtrak for an evening of dining and nightlife in the metroplex. I end up calling a local online watch re-​seller friend to ask advice on where to shop. He quickly suggested de Boulle in Dallas for the finest selections in the area.
A quick comparison of Dallas versus Houston might be in order for similar minded treasure hunters. Houston is stocked with high end pawn shops. Couldn’t find any despite some thorough digging on the internet. Instead, I found one of the most high end places I’ve ever encountered. My ranch truck still dusted in red clay from Oklahoma sat next to high end Mercedes, Ferrari, and Porsche. Cool old 50’s Chevy truck too!
My experience started over the phone with a chap named Ranze (forgive the spelling). I told him I was checking out the local watch scene and wondered what he had in a used category. He encouraged me to drop by and named off a few potential suitors I could add to my collection. I meant to say for resale honey…
The company (retail) that I work for taught me early on to «lead with the best». Its certainly quite easy here as Ranze showed me everything I wanted. He even asked about my wife and her tastes in jewelry. What would my quickly described tattoo covered princess angel need? Some ROCK STAR black and white diamond skull and crossbones earrings. Gift wrapped for only $ 14,000.
It was hard to tell him I wasn’t getting a title loan on my only transportation. That, and selling some vital internal organs. My visit actually taught me a great lesson that I will carry with me at my own job. Never under estimate what the person in front of you can spend. One of the best customer service experiences I’ve ever had.

Fantastic and highly professional experience. Best place to buy a Rolex in Dallas.
My next Rolex purchase in Dallas will be done at de Boulle, and if you are considering buying a diamond (I purchased an engagement ring here last year), I would highly recommend de Boulle!

Hands down the best jeweler in Dallas! From the quality to service I highly recommend! I have sent so many people to their location who have said the same thing!

Hands down best place to buy a watch in DFW, they have watches from FP Journe to patek philippe, the environment is relaxed. At times the vintage case is filled with some pretty rare watches. Do yourself a favor and stop by :)

I’ve shopped with them for more than 20 years! Never been disappointed. Deal mainly with Jonn Giordano and Dennis. Wonderful place!

I’d heard so much about De Boulle’s before I went, I was expecting a whole lot. And I really wasn’t disappointed. It was huge. I think the size of it all, was a bit overwhelming. It almost had a warehouse feel to it, even though it was very well decorated and classy. The salespeople were nice, but you could tell that it was just a job and not a passion. They had some nice pieces that aren’t easy to get your hands on, but the lack of enthusiasm from the salespeople was the determining factor in us not buying. Overall, if you know what you want and don’t need to be «sold» on a product, this is the place. Lost of room to roam around and see pretty, shiny things that most people can’t afford.