The help is very snotty. The manager is kind and unpretentious. I love the jewelry! :)
Vanessa T.
Tu valoración: 5 Plano, TX
We came in to get a wedding band for my husband. Nicole helped us out. She was fun to work with and wasn’t pushy. She helped us with sizing. Then helped find the ring we were looking at online. They didn’t have it in store, so she helped us order it. She offered champagne, beer and water while we shopped and tried on rings. When we receive the ring, the wrong size was ordered. So we went back to get the correct size. The sales associate that helped us was friendly and accommodating. If I have anything else to get in the future, I’ll get it here.
Catherine C.
Tu valoración: 2 Dallas, TX
I walked into this store yesterday because I had a gift card for nordstrom that I needed to get rid of and I was looking into the David Yurman albion pendant. Since I had to order online to get my item, I wanted to go to the store in the mall to check out the pieces before I placed the order. When I explained to the SA my situation, I couldn’t believe my eyes when she blatantly passed me on to someone else because«I had a gift card to nordstrom». This was the perfect opportunity for them to make a rapport with a potential new customer. Instead the SA was quick with me, and made me feel like an inconvenience. I believe i should have been treated no differently than any other customer in that store because I’m still buying DY accessories. I left two stars because i haven’t written them off completely. It was an experience with only one Sales Associate and I look forward to giving this location another opportunity to redeem themselves.
Matt G.
Tu valoración: 5 Frisco, TX
Amazing service! I love David Yurman and this location didn’t let me down. Ordered my wedding ring and it came in the wrong size however when we went back to the store they were able to sort it out without any hassles at all. Very satisfied with the product. David Yurmans products are some of the best you can buy.
Steve R.
Tu valoración: 5 Shawnee, OK
Larkin Swift has cornered the market on customer service and sweetness. She’s seriously one of the nicest, most helpful people we’ve encountered. Yurman jewelry is so timeless – please let Larkin take care of you here.
Jennifer Y.
Tu valoración: 5 Austin, TX
Wanted to get my ring cleaned and polished up. The people here are really sweet but ESPECIALLY Jillian! See? I even remembered her name. hehe
Joe K.
Tu valoración: 4 Dallas, TX
Ex-spen-sive… But pretty darn fashionable. This is a great store to keep in mind if you’re in the dog house with your SO, or if you just have WAYTOOMUCH money.(Also, if the latter is your problem, keep me in mind). There’s a lot of great anniversary gifts that are in these fashionable display cabinets. Kind of a neat place to go poke around in, though. Especially when they offer free champagne while browsing.(This is usually only around the holidays.)