Community Waste Disposal

Words can not even describe how terrible this «business» is. Unprofessional. Unorganized. Lazy. Unfulfilling. Communication?-what is that? Expensive. Uninformative. Did I mention lazy?
Just as other reviews have stated (which I can truly say that I agree with every single other review) if you have have the choice to have another waste service-​go with any other company than this one. Every time I call customer service, I speak with employees that are highly unprofessional, unhelpful, and I’m not blaming them but I’ve not once had a pleasant experience with CWD. The town of little elm, threatens to fine for the trash around the cans and it needs to be dumped, well you know what I already pay this $&@$ company $ 1,600 a month to pick up every single Monday-​Wednesday-​Friday and when they don’t come-there’s an excuse-​and a promise that it will be taken care of-​still get charged– the truck spills trash all over the parking lots with no pick up– oh and not to mention after they don’t pick up for 5 days in a row and were supposed to have 3 of those 5 days and my tenants are having to without choice put their trash around the bins– CWD will not pick up the surroundings– they say «have someone put the trash in can, call us back to schedule a reload (that’s an extra charge) — NO That is absolutely ridiculous to even think that I’m gonna do that-​I paid you for a day that you didn’t come and you’re gonna tell me that your drivers are not aloud to do that??? DO NOT USE CWD!!!

For anyone who has a choice in their waste disposal company, PLEASE read this. Unfortunately, I do NOT get to choose my service company. I would have fired CWD a LONG time ago. They are constantly late and always make promises to improve their service, which needless to say, are never met. They blame it on new drivers. However, I think it’s a lack of organization from a management stand point. I run a highly competitive apartment community, in Allen, and we’re one of many retail and property management companies who are disappointed in CWD’s service. Please do yourself a favor and if you have a choice, go with your alternative. It ABSOLUTELY has to be better then what we receive in service. As soon as the City of Allen gives us the right to choose, I will be switching companies.

Please be very careful with this «business.»