COG Management

I have been using COG Management for my rental property for almost a year. I have had a very positive experience with them so far. I was using a very well known Real Estate Company to manage my property before and it was a nightmare. When problems arose they would contact me to approve it, coordinate it and fix it. I live on the West Coast so the time difference can be an issue if there is something that needs immediate attention. With COG, my tenants are well taken care of. If something comes up the issue is dealt with immediately. They have a great website which I can log into and see what issues have come up, what action was taken, and when it was taken care of. They also do yearly inspections so I know what needs attention like painting, overgrown trees, windows, etc. I am a pretty proactive homeowner that does not think the house is going to take care of itself. I check in, make sure the gutters get cleaned, that the house gets pressure washed, and yard clean up a couple times a year. Our a/​c will shut down if it does not have a clean filter, I supply those for the tenant. I wonder if some of the bad reviews from renters has more to do with the owners of the property than with COG Management. They can only what the owners direct them to do. As an owner I would highly recommend.