Clotheshorse Anonymous

I agree that this is the best consignment shop in Dallas and I have shopped here for years. The clothing is great; however with that being said I have bought two pieces of Jewelry that I was told were David Yurman, and come to find out they were not. This was told to me by the exact same sales person each time. Don’t trust them… make sure you verify what they say is what it actually is.

I brought a lot of items here when I first started consigning my shoes and clothing. I thought that I would sell a lot here versus clothes circuit. They accepted most of my items however nothing sold. So I picked up the things that didn’t sell and took them over to clothes circuit, where I had consigned some other items. Everything I had sold at clothes circuit. It was mostly designer items so I would think they would do well here. The process was more complex here so I haven’t been back.

Love swinging by here with girlfriends after having brunch at Penne Pomodoro across the street. They always have some unique one of a kind finds. It’s like a scavenger hunt! A lot of it is brand named but also good quality and marked down to good prices. I especially love their shoe section and handbag selection. Occasionally I will also come across some awesome workout wear… they usually are fully stocked with Nike, Lululemon etc. Go in there with friends and have fun looking at all of the fancy dresses! I hope you find something you enjoy. I know I will always find something when I visit.

After posting my negative review, the store’s owner responded in a private message to me that was pleasantly surprising. I applaud all business owner who respond to negative reviews, but most are obviously scripted and less than heartfelt. Not so in this case: her lengthy message was sincere and much too specific to be scripted. She assured me that she has incorporated my suggestions into staff training and even shared my review with the whole staff. Here’s the amazing part: she even offered me a gift card! When does that ever happen? My faith in customer service has been restored. Thank you to the ladies at Clotheshorse for taking the time to make an unhappy customer happy and I will recommend my friends (and readers) shop there for great finds.

This is, by far, THE best consignment store in Dallas. I’ve been to all of them, and rarely find one thing BUT at Clotheshorse Anonymous I never leave empty-​handed!
Diane is wonderful and helps me whenever I go in, but all the ladies are wonderful. You REALLY need to try stuff on here just in case it’s been altered (they try not to take things that have been altered but it’s a good rule of thumb to try on at consignment shops). The ladies will give you an HONEST opinion on things you try on, and I LOVE that. I’ve purchased everything from Seven fancy-​colored jeans to Dolce & Gabana cocktail dresses. I’ve also had great luck with shoes, and if you’re a 6 – 8 ½, you can’t go wrong here. They get TONS of big names in those sizes.
Earlier this week I left with 6 new dresses for under $ 600. Retail value of this «haul» at Neimans (new) would have been about $ 4200+. I ended up with brands like Kay Unger, Catharine Maladrino, Roberto Cavaelli, and Mark Jacobs in that mix.
I also consign with them and they are super-​organized and responsive with the consignment process. I’m pleased all-​around with both sides of the business.
I park at the drop-​off (it’s a separate entrance) and drop my things, then head into the main store to shop!

The 3 times I have sold at Clotheshorse, I was always greeted by smiling friendly buyers. About 90%+ of the things I have brought in have been accepted, & I receive very nice checks each month from my items that sell in their store. This business is very organized, professional, & it smells nice. If you have clothing to sell, I recommend trying out this place!

This place is amazing. If you are looking for SUPER expensive items, one of kind fashion accessories, clothing, and shoes, handbags, jewelry, everything you can imagine — this is the place to find it. I purchased a one of a kind runway Gucci purse, manolo blahniks (3 pairs!), and saved so much money and now I look like a million bucks but did not spend a million bucks. HIGHLY RECOMMEND for anyone looking for HIDDEN GEMS.

I will never consign here again after today’s experience! The woman who helped me was very nice, looked at each piece I brought in, including 3 pairs of shoes (2 of which had only been worn once!) She accepted them all, but didn’t have time to put me in the system, unfortunately. So, JERK MAN (with glasses, so that you can identify him), swoops in, she asks him to help her package my things up, since she’s on to the next customer and he barely glances at my items, and rejects them all! Excuse me? She had already accepted them!!! She was only asking him to finish up what she had already given the green light to! I felt so dismissed! And what about nice lady? Does he always have veto power over what she decides? I am so angry at that jerk, but even more so at myself, for not standing up for myself and for her! Instead, I just walked out, fuming! If that’s what they consider good customer service, then they need to go back to class!

Ok, I’ve been shopping at Clotheshorse Anonymous for about 4 years. I was introduced by a friend who has been shopping resale for 30 years and trust me, she knows her stuff when it comes to designer brands and cuteness in clothing! Clotheshorse has both of these in spades.
I’m going to list the reasons I consign and buy from them, and what keeps me coming back for more…
(1) For consigners, Clotheshorse staff know their stuff when it comes to fashion, including knowledge of fine jewelry. One of the guys there knows gemstones very well. He also knows how to price items so that your jewel isn’t sitting on the shelf collecting dust, but getting bought to the tune of your financial gain! This same guy, Mario, is actually a local designer. Just read an interesting article about him online in La Mode (2012).
(2) For buyers, they have a great selection, including casual and evening wear, designer shoes and handbags, unique jewelry and much more! Whenever I go to Clotheshorse on the hunt for a specific piece, I usually find something better than what I was looking for!
(3) The store is always very organized, even down to colors, so that you can find what you’re looking for quickly. But just browsing aimlessly is so much fun too!
(4) Last, but certainly not least, the owner of the store is a class act. She actually wants to hear feedback from customers. I had an occasion to speak with her and she seriously wowed me with her responsiveness to my issue. What impressed me most was that she demonstrated, not just with words, but by her actions, that she cared about WHAT I CARED ABOUT… There was no defensiveness and there were no excuses; just attentive, compassionate listening and corrective action. In this day and age, or maybe just based on my experiences lately, business owners who truly care about their customers are rare gems indeed…

I recently moved back to Dallas after living in southern California for two years. One of the things I missed about Big-​D was Clotheshorse Anonymous! I’ve consigned and shopped at this store for 15+ years beginning in the 90’s when I moved to Texas for the first time.
The sales team is helpful, knowledgeable, and knows their merchandise. I get terrific bargains here, and having worked at the number one high-​end retailer in Dallas earlier in my career, I know good merchandise when I see it.
Thank you Clotheshorse for keeping me lookin good every day!

DO NOT CONSIGN HERE! AWFUL.
As Background: I have been consigning clothes at Clotheshorse for 15 years. I have learned a ton from their management in the past as they reviewed what I brought in, chatted with me about what was selling, and taught me about such things as the difference between male and female minks (when fur was still popular). So I was actually looking forward to dropping clothes off this week. I’m in real estate — an industry that is full of well dressed people — and I spend a fortune on my clothes. I consign an average of once/​year. I recently lost weight and had a lot of items in this particular drop-​off, my first in a over a year.
I left the store very upset. The young woman working was awful. She refused to wait on me when I arrived even though no one else was present and she was checking her cell phone when I walked in. I stood and waited for 5 – 10 minutes while she ignored me.
Clotheshorse never takes everything I bring in. They are picky and always have been. But this woman would not look at all my clothes. She seemed very angry that I had brought so much in and just would not go through most of my things. I was reduced to pulling items out and pointing out the designer and age of the items. The icing on the cake was when I walked in with my last load: she pulled a flowered shell top from my rack that still had the tags on it (never been worn, bought at Nordstrom last fall), made a disgusted face, and dropped the top like it was the ugliest thing she’d ever seen. I was utterly humiliated, she did not apologize, and I slunk back to my car with as many clothes as I could carry, embarrassed and ashamed of what I’d brought because there must have been something hideously wrong with me or my clothes or both.
Because this condescending, nasty woman would not look at my clothes, I left with a ton of designer items I only bought last fall which are now too big for me. Tory Burch tops I’d worn once. Eileen Fisher jeans, tops, and skirts. A Chanel dress. BCBG sweaters. A Halogen skirt from Nordstrom with the tags still on. Lafayette 148 New York — too many items to mention — all expensive and relatively new.
I’m over my humiliation and now I’m just angry. There is never an excuse for being unkind to people. Never an excuse for condescension. Never an excuse for meanness or deliberate attempts to make someone feel inadequate or ugly. What a disappointing slide in service from what was once a lovely place to go. I will NEVER darken the doors — front or back — at Clotheshorse Anonymous again.

Great selection of designer clothes and accessories. Bought a great Helmut Lang dress with tags still on it from NM and it was less than half! Great place to also stock up on Lululemon workout without the crazy full retail prices. Friendly staff too!

I am adding an update only because the manager was so nice and caring. She called me and listened to my complaints and assured me they will work on them. So I will consider giving them another try with consignment, but for everyone else I advise to ask questions and get very clear answers from the associates before dropping off your items.
DO NOT CONSIGN HERE!
I tried my first consignment here and they are completely unorganized and didn’t make me aware of anything. One of my shirts got donated for some reason even though all my items were brought in at the same time. My expensive shoes didn’t sell and weren’t in great shape, which they state they aren’t liable for, but they threw away the nice box which they were supposed to tell me they do. I had many phone calls not returned and I barely made anything from my contract. If they want to sell high end things they need to have a better system and clientele. I do not recommend this place for any of your nice items. Nothing sells and you’ll just be disappointment. Shopping here is ok but you can find better deals on ebay.

Give yourself lots of time
Fantastic designer shop jammed full with great stuff. There are very spendy items at the front of the shop that are good deals (Like a $ 3000 Stella McCartney dress for $ 800) but out of my reach. But I did get a $ 700 Missoni dress for $ 260 and two Tori Burch beachy cotton tops for $ 25 each.
You’ll need lots of time to go through the racks of tops, dresses, bags, jackets and everything else. Have fun!

So I came in here during a lunch break trying to find my grandmother a nice quality purse. I hopped on in and was immediately greeted by a cashier rep which was super awesome. There are clothes galore around here! I was super excited about shopping but had to restrain myself because I was on a time limit.
The right side of the cashier desk are enclosed display cases with pretty high end purses, LV and such with the cheapest of probably $ 700. I love my grandma but seriously, no way!
Towards the back on the left were purses just hanging against the wall. They were sorted by color so I checked them out. Oddly enough I observed another lady taking an interest of me further back by the shoes. Eventually while looking around at the purses she greeted me which was nice of her. Then she looked at my purse while doing so and I felt so ashamed! It’s only a DB but still! You guys happen to carry Fossil for some reason so don’t even try to judge!
Still, I’ll be back and maybe wearing nicer attire next time. Any store that sells cheaper priced high end goods is worth a shot anyway.

I’m not sure who prices the items at this store. They are overly proud of their luxury designer brands, to the point I want to ask them if they realize they are a consignment store. They also have some random low end brands that I was surprised to see in the store.
This store has stiff competition from Clothes Circuit and online consignment websites like The Real Real.
The staff could be a bit friendlier as well.

I’ve been meaning to come to this store for about two years! So I finally go.
It’s true that they carry some very great labels like Chanel, Prada, etc. I found some lovely Chanel sparkly flats. I didn’t get them because they were still $ 300, but if you want to spend that, that’s a great deal for Chanel. You really have to look through the racks to find something you love. I didn’t buy anything, because I didn’t see anything that i just had to have. A lot of the items are not edgy, trendy pieces, which is what I typically go for. It’s more or less MATURE. If you are into that, then you will love it. I’ll try again another time and see what they have :)

This is a hunter’s paradise!
If you are looking for a store where the associates are there to pick things out for you and bring them to you, you won’t like it.
But if you are looking for a designer bargain and love to dig and hunt, you will be in paradise.
The store is laid out like any other retail outlet — the most expensive items are in the front, but as you go more towards the back of the store, the more affordable things become.
So don’t worry if the first thing you see if a dress for $ 4,300 and a $ 1,500 purse. Those are just their flagship items.
Keep going and you will see some amazing pieces for incredible prices.
I was particularly impressed with their dress selection. You will find all major designers at rock bottom prices.
I bought two Diane von Furstenberg dresses for $ 75 each. Hell, yeah!
Just make sure you really, really, really like your items — this store does not accept returns.
Can’t wait to go back during my next trip to Dallas.

I’ve been a customer for years. I recently introduced a friend who’s into «labels» to this place — she was like a kid in a candy store, I kept hearing her «ohh and ahh» at every rack. She’s truly a fan now! On my last visit, I found a beautiful blue Cache dress that fit like a glove AND a great price! It was a win-​win. Store is spacious, organized, and clean. By far this is my fave place when I’m looking for that uspcale one of a kind outfit. Yes, you will pay a little more for the designer items but ladies, we all know when someone notices/​comments on your outfit, purse, or jewelry it’s definitely all worth it.
Enjoy!

I am just SO IN LOVE with this place there are no words.
This is what I got on Saturday’s trip for real bargain!
1 georgio armani blazer
1 georgio armani top
1 georgio armani long sleeve blouse
1 NM shirt
1 Escada blouse
yup, all of these for about $ 325!
yes, it’s pricey but come one, ESCADA AND GEORGIO ARAMANI’s REAL prices in the mall or stores?
they have all sizes, colors, and selections. right now it’s spring/​summer so they have bathing suits and gym wear.
plus and petities
jewelry, scarves, brooches, and prom/​formal wears
clean and hanged and organized
how can you NOT LOVE this place?
go now!