Cat Connection

The previous review today must be for the wrong business. I was there again this morning, our Senior dog is in the ICU, and we needed food for her. The staff (owner, girl listed below and another male employee) looked at almost every can of food they have looking at fat, protein and other ingredients the vet laid out so we could take a bunch of options.
Our dog ended up eating a can of goat, yes goat (grass fed no less) and the Vet was thrilled that we were able to find options to get her to eat, and on the road to come home
The staff at this store is selfless, they host cat cafes to get cats adopted, making zero for their business. They take in cats from the local shelter when it is overcrowded, and those cats find homes. You will not find a more knowledgeable staff on nutrition for your fur-​kids in the metroplex.

The cat café was just adorable, but I somehow felt that the little felines did not feel very open to a slew of visitors all at once. They’ve been on the clock since 9am and I showed up around 2 hours later and the cats were pretty purred out. I feel a slight guilt for going to see their furry faces since they just wanted sleep. Poor babies. So my first cat café experience was alright. But I wouldn’t mind for them to have a lot of cat cafes opening at once, to distribute the crowds from tiring out the cats.
But the store itself was very clean, tidy, and organized. It has such whimsicle cat related things, from fuzzy collars to cat toys galore. I recommend checking this place out for your feline friend, for there’s a big selection of things you can find.

Errin — prior to bringing my cat in for grooming and a lion’s mane cut she DID NOT have fleas. There was no evidence of fleas whatsoever prior to bringing her to Cat Connection. My recourse is to no longer to business with with Cat Connection.

This place is amazing! We brought our 15 year old cat there and the work they did on her was so perfect. You can tell the staff really does care about your pet, there’s nothing worse than leaving your pet with someone who is indifferent to your animal’s experience. Everyone I talked to was very caring and knowledgeable, I recommend this place to any cat that wants or needs a spa day.

If you are cat lover, you will like this place a lot. This store carries a lot of cool kitty stuff… Cat theme décor, cat food, toys, carrier, wool cave etcs.
you can spend a long time browsing to think what you should get to spoil your kitties. I like the way that they have a cat wandering around the shop. She is so cute and friendly! Not sure if it’s owner’s cat: P
I will be back once I’m in the area.

I had a bad experience with one of the groomers (who is no longer employed at Cat Connection) and the owner has been very responsive and more than willing to resolve the issue.

This place is a complete rip off! Everything they sell is the best but it’s twice as much as in Pet Supplies Plus. No good reason to go there! Complete robbery!

The grooming here is awesome! Priscilla does a great job! The store is a bit pricey with their items but I go here strictly for grooming… which is pricey as well; but they do such a great job that I don’t let the price deter me. They only do cats… no dogs allowed; which I love! They understand cats and know how to treat them properly vs other grooming places who loathe grooming cats. Great place!

And I love shopping here ever since I found the store. They have the unusual as well as the usual and carry an exquisite line of cat foods. You won’t find cat trees like the ones that they have here anywhere else. They don’t come cheap but they’re definitely unusual and big. I have Maine coon cats six of them and they definitely need larger places for them to lay down or observe than most of the ones that you see elsewhere. I don’t come cheap but if you’re looking for something special this is the place.
I live in Frisco so I don’t frequent this place as much as I’d like just because of the long distance. But I do like to try to get there at least every couple of months. My kitties are always happy when they see the treats that they have when I get home from a shopping spree here. Highly recommend it to anyone who has cats!

I have not used the boarding service. I probably won’t. I just… can’t. I’d rather pay someone to stay at my house while I’m gone.
Oh yeah… I have 6 cats. it would also be very expensive to board them for a week.
However, I found the shop to be rather enjoyable. There was a great selection of toys, though I found the prices to be a little high on a lot of them. Great selection of food… except they don’t carry the Blue Buffalo Indoor cat food we feed our cats (they carry Blue Buffalo, just not the indoor cat formula). I was turned onto a great all-​natural walnut-​shell based litter. It’s twice as expensive by weight as Tidy Cats. I asked, she told me about her customers that swear by it, but that she’s never used it herself. Well, we’ll take a chance.
It is amazing. It lasts lots longer, doesn’t make nearly as big a mess, and clumps using less litter, making the amount last a lot longer! And it’s more expensive by weight, but not by volume!
I will keep coming back for the toys and this litter, because it is so amazingly awesome. Coming from someone with 6 cats and only 2 litter boxes, that is really saying something.

Dallas is a dog town. Make no bones about it (pun intended). But as the indentured servant of 6 cats I’m always on the lookout for a good kitty store. Walking in a knew this was going to be a good place, because the house cats were very friendly and walked right up to us for attention. Great selection of toys and accessories, both high end and affordable. They also offer boarding services and have several higher end foods and litter. Definitely worth a return trip.

A cat greeting my arrival is the key to my heart. I was immediately won. The place is a little overpriced (as I anticipated) but since it’s the only cat store in the whole Dallas area, I can’t really complain. The staff was pretty helpful as far as suggesting products for my cat. I’ll definitely come back.

I have two furbabies and I’m a super crazy cat lady — if I could throw cats at people instead of politely disagreeing like an adult, I would without a moment’s hesitation.
I had to go out of town for 10 days. For the first time in my babies’ lives, they had to be boarded. I researched long and hard and came up with Cat Connection. The main attraction about this store/​boarder is that it is cats ONLY and they have a playroom to let your cat out in daily. Nothing against dogs, but I understand that dogs require much more upkeep and it’s only natural to keep an eye on the dogs and leave the cats in the corner cage.
1. I walked in and was immediately assaulted by the CUTENESS of everything this store has to offer. Mugs, pillows, shirts, signs, toys, name brand organic food, EVERYTHING! I was greeted by a meow and petted the store cat resting on a pile of shirts that stated «Real Men Love Cats». /​swoon.
2. The cashier greets me warmly and I explain my situation, when she hears that this is my first time boarding with them, she jumps in, «well let’s show you the tour!» Really? Show me the back room?
3. She takes me to the three separate playrooms that they have to rotate the cats out in. I am greeted by two cats just free roaming in the playrooms, the cats are clean, well-​groomed and friendly. There are two birds and a hamster for the cats to stare at while they are in their cage or walking around.
4. I bring my cats in a few days later and I am once again welcomed into the back boarding area where they tell me to set up my cats’ cages however I like. (I brought them a toy each and a shirt to cuddle with). They have «hidey-​beds» waiting for my cats to hide in something warm and dark and soft in case they get scared. They set up the two cages side by side with an open partition so my cats could go back and forth between their houses. What if my cats fight? No problem, they have clear dividers so the cats will still be able to see each other, but not fight.
5. The ladies were SUPER friendly, sweet, welcoming and took wonderful care of my cats. It was the same two ladies at pick up and drop off so it seems the workers are consistent. Each of my fat babies got a nail trim for free.
Tips:
— They will update you on your babies if you call or email them. I was out of the country so I did not utilize this service.
— Remember to bring a copy of your cat’s shot records.
— They do have a fax in case you forget to (woops).
— The price is cheaper for longer stays.
— Closed Sundays.
— They have food available if you don’t want to drag your own.
— They write down everything carefully to make sure they follow your exact directions.
— My husband won’t let me have another cat. =(
Hooray Cat Connection!

I take my 2 Persians here for grooming when their coats start to get out of control… The kitties really seem to enjoy it, they are very relaxed after their day at the kitty spa. Seems to be some differences in groomers, but no real complaints. Recommended. Based on other reviews though, if I had a delicate or elderly cat I would probably use caution…

I am trying not to turn into the stereotypical «cat lady» but the Cat Connection is the bomb! Everyone there is practically a support group for fellow cat owners: lots of advise and commiserating about our finicky feline friends.
Food
My kittie has food allergies and they have been able to recommend the most amazing food (and it costs about 30% less than what my vet had prescribed).
Toys
They also have all of the best, most classic cat toys in stock. Unlike other pet store toys, theirs hold up to weeks of ferocious and energetic playtime.
Grooming
I did attempt to bring my cat there to be groomed, assuming that a place called Cat Connection would be the best idea. However, my little kitty was completely overwhelmed with the large number of other cats and was simply too upset to make it through the grooming. The groomers were really patient with me, called to advise and let me take her out of the kennel myself to avoid any additional trauma. It’s too bad though, I still need a groomer!

I have taken my Hymalian for grooming to several places, but Cat Connection groomers give the smoothest and best «Lion Cut» in town!
The Cat Connection experience is so much better than anything else that’s out there. My kitty doesn’t seem to be as traumatized after getting groomed, perhaps because they haven’t been exposed to barking all day!

I did lots of research before using their boarding services for my week long trip. I really liked that they had a play room for my kitty and that she would not be caged up ²⁴⁄₇. They also offered a discount after using them for several days. The woman who runs this place is awesome and could tell that I was nervous about leaving my baby and said I could call or email her anytime and she would provide me with an update.
The only complaint I have is that I paid extra for a bath and nail trim and it looked as if they had not groomed my kitty… nails were dirty as well as her ears :(

My poor 15 year old chubby, declawed kitty was abused last year by the groomer. She told me my cat was mean (scared does not equal mean).
I had to go into the back room to open the cage and get my own poor cat into her carrier. The woman kept saying, «Watch out! She will bite and scratch you!» Did I mention she is declawed?
When I got my cat home and took her out of the carrier, she could not walk. I took her to the vet. They sprained her hip!!!
Run the other way! I am still looking for a cat groomer in Dallas…

I have to say I really thought this place was awesome when i had Jazzy Boy stay there previously for Thanks Giving in 2009. I was happily given status calls on his progress and felt that they actually cared about the animals there.
This time around ¹²⁄₂₂ — 12÷29÷10 It started with my initial call to get status on his stay there had he been eating, playing, a good boy etc… I never received a call back I called 2x. Upon returning I spoke with Jay the owner who i have no respect for at this point. Jazzy boy came home with a very deep cut and missing hair as he must have been rubbing on something in his cage. Had they called and advised me of this I tell you honesty is the best policy and I would have not minded and understood if they had been forth wright and notified me of his injury. However when confronted with the situation i was told nothing was noticed even though an inch of missing hair and the cut that was still bleeding — a dead give away to negligence on their part. I understand that they can not control if a pet hurts themselves but the manner how this was handled is unacceptable…

This place by far, has the best prices on dog food. That’s right people, I said DOG food. Before I discovered Cat Connection I was paying $ 8 more per bag than I am now. Not to mention I have also been turned on to natural treats. Okay, not me but my dog. They carry all the top brands, Evo, Innova, etc. for much lower prices than I’ve seen else where!
They also carry quite a few lines of fresh natural dog treats as well. By fresh and natural I mean unprocessed, no preservatives, all clean like as in he could have hunted it himself! Also, the nasty things we would usually say «No, No, don’t eat that» are actually the best tasting to dogs, and the best, and Cat Connection has them, fresh, and in the two doggie freezers. Yes freezers. We wouldn’t want that stuff sitting around right? Killed, packed and frozen, non processed means fresh to my munshkin. He licks his package & his exit hole what does he know about fresh. :)