Capital Tow

They are in here again towing from an apartment complex (Camden Design District) where there are no signs about towing at the main entrance. According to law signs must be posted at the entrance /​exit so if towed you know who to call. If there are no signs it is illegal.
Send towing complaints to the Texas Department of Licensing & Regulation.
. Email:
. 1−800−803−9202.
Read the state towing laws by searching online for Texas Occupations Code Chapters 2303 and 2308. and file a complaint if indeed they did something wrong

If towed xheck your vehicle before you leave the storage yard and request a dmg claim form if u see dmgs. If they fail to co.ply. File a police report…
Also can file dmgs by emailing what you have to…
or call 512−539−5645 and she can help process your complaint. Also make sure to video record every step of the way and take good pics as proof

These guys are absolute crooks and are clearly a front for some other illegal business. They drive around like creatures of the night stalking innocent vehicles and taking them from their unsuspecting owners. These people should have their licenses revoked and their persons thrown in prison since that is where they deserve to be. When I went there after my car was illegally towed and I filed a police report, one of the tow truck drivers threatened me with violence. Any company that works with this organization has their head up their ass…

This company seem to do a lot of illegal towing. Go to link below to read about illegal towings a lot of these towing companies do and follow to TDLR complaints link. If these guys illegally tow your car, you can file complaint to
TDLR.
Hope this help

I know it comes at no surprise giving a towing company 1 star– who leaves a towing company with warm fuzzy feelings?
But here’s the deal– Capital tow is now the towing company for my apartment complex. When they made the switch, they left a list of regulations and where people can and cannot park on each of our doors. In bold letters at the bottom it said all visitors may park on the street or on the top floor of the parking garage. So I had my weekend guest park on the top floor.
Sunday night when he got ready to head home, his car was gone. We called Capital Tow and after they found his car in their system, the reason it was towed was because it was on the top floor without a valid parking sticker… uhmm no.
So after they said they would get back to us after speaking with their supervisor on the rules, they never called us back (and we called three other times). That next morning, after having to find alternate travel to work, he called again and they said they had picked the car up by mistake and that he could come pick it up with no charge.
I left my office early to go get him from his office and drove through 5:30 traffic in Dallas just to get to Capital Tow and find out they cant find his car. (Should have called the police when we first noticed it missing from the apartments so we could have at this point reported it stolen). Of course you don’t get to speak to an actual person– just a window– so after a few minutes of the people on the other side of the glass mumbling to one another, they came back to tell us that the car was actually at the apartment building.
I had my roommate run up to the top floor– yeah no car… They «rechecked» the file, and oh, it was parked in front of the office. I don’t know what your momma taught you, but when you take something that doesn’t belong to you, you bring it back where you found it.
This was a total inconvenience for all of us. We could have avoided all of this if their drivers knew the rules of the apartments they were working for and if they would have just called us after they brought the car back.

They towed me for no reason,
I was parking at a visitor parking outside my boyfriend Apt, in Uptown Dallas,
They charge my 257 $ for the towing,
There’s no body to talk to either,
If you don’t pay you don’t get your car and as a college student I barley had it.
Everywhere you park in Dallas this days people are trying to take your money, I guess they found a new way to get rich.
It wasn’t like that 5 years back :(.