Apple Moving

Ronnie, Izzy and Adam did a great job. Very Professional and took care of everything. They were recommended by a friend and they lived up to the praise from my friend. Will use them again.

I paid by item and it was a much better deal than hourly. They were done fast, polite, and took good care of our stuff. It was less than 250 for about 15 pieces. Make sure you discuss every single thing that could be an additional cost beforehand and there won’t be any surprises. They charge for saran wrap, greater than 1000ft distances from truck to door, flights with no elevator… etc. typical with any moving company. Also, there were no damages and we had some pretty hefty furniture.

This company was moving a neighbor out of their current place and blocked a few of us in. One woman asked them to move as she had to leave for work and even told them she had 15 minutes to leave. The driver started hassling her and YELLED «well F**K IT we’ll move.» I don’t appreciate the profanity at 8am on a Monday morning. Kids are around. It’s unprofessional and rude. I won’t feel threatened in my own apartment and he was ridiculously out of line with the woman he harassed.

I contacted Apple Moving to schedule an appointment for a quote to pack & move our belongs. I’m very impressed with the customer service I received. They came out on the same day I called to give us a quote. The quote is better than other moving companies too. Feeling confident about using Apple for our move. :)

Update: I wrote a former review about this moving company when my tv was broken. The issue was handled quickly and apparently the men who moved my things were fired for not telling me they broke my tv. I was not charged for the move and was given the difference to equal the cost of the tv. I spoke with the owner directly and got it handled. I will say the last time I called Deb was a bit rude and unprofessional I informed the owner of this and he said he would listen in on the call so I don’t know if anything was ever done about it. Mindy was nice when I picked up my check.
My lesson learned from this stressful ordeal… next time I am moving my own things. I’d rather take a day or 2 off and gain some muscle mass moving before I entrust anyone with my things. I don’t even let anyone drive my car so idk why I would allow people to move my most prized possessions. If some thing is broken then it would be my fault and I wouldn’t have to deal with anyone else and stress about being reimbursed or someone’s attitude over the phone.
Prior to this move I’ve never had an issue with the company.

Not a fan. Crew showed up on time but for some reason they did not use any blankets on any of my stuff. Then they scratched my living room floor with a chair that instead of picking up, they drug it out of my apartment. Then after unpacking me, they attempted to charge me $ 65 dollars extra because I had 8 boxes in addition to the items listed on my quote. I thought I was paying a flat fee, not per item. Had I known that, I would have never hired them as I would not pay $ 250 to move a couch, bed, and two chairs.

They were AMAZING They were a little more expensive, but they moved the company I worked for so I hired them. We moved from a 3700 ’ house into our new home about 7 miles away and were done in 7 hours. I will never use any other moving company!

I booked Apple Moving based on positive reviews from a family member. I was excited about their rates and lack of hidden fees and their willingness to communicate in the beginning seemed great!
I booked them a month in advance and got a prompt invoice and contract. They were to arrive between 10am-​12pm on a Saturday.
Moving day came and I waited u too 10 after 12 to call because i had heard nothing from them. Got voicemail even though hours said 1pm on the message. They never called me back. By 3pm I had to got get my own Uhaul and move myself. Called again to leave another message for a return call on Monday. It has been 2 weeks and have had no communication from them. Good thing I didn’t pay upfront. Never trust them or hire them unless you want be let down.

We contracted Apple Movers DFW to load a container for our move from Texas to Tennessee in November 2014. Another company was doing the actual moving, so their employees were only moving the items from the house to the container. In the process, they damaged three items of furniture and did not properly pack a fourth per my explicit request, which was then damaged while loading or in transit. I documented the damages caused by the Apple employees before the truck was closed, while it was still outside our home in Texas. When we were settled in Tennessee and I was able to review the damage, I contacted Apple Movers to file a damage claim. Over and over I was told that they emailed me forms, or mailed me information. I never received anything from them when they said they sent it. Finally I was able to file a claim, with photos, via email, showing the damages that occurred on the day of the load. The movers used a unique stair-​step shaped CD storage shelf as a step-​stool, which was quite disrespectful, and cracked the wood. Against my wishes, they removed the mirrored tiles from the top of my coffee table which I have not been able to reinstall properly. They broke the wheel off a filing cabinet, which compromised the structural integrity and it broke, and had to be discarded. Lastly, I asked them to carefully load an antique wooden sewing basket, which they did not, and the jostling during transport caused it to lose parts and become damaged beyond my ability to repair it. I was heartbroken over the damages, but am trying to get over it.
After I filed my claim, I did not hear back from Apple. They claimed not to have received my report. I resent it. I called back eventually and they said my claim was denied because the damage was caused in transit and they did not provide that service. That was patently FALSE, as the photos showing the damage were taken in Texas, before the truck was moved. I was told to wait for the paperwork regarding the denial to arrive and I could then appeal it. I never received that paperwork. This whole back-​and-​forth took months. I finally gave up because I have enough other stuff to worry about and didn’t want to hassle with these people any longer. The receptionist who handled my calls was repeatedly dismissive, hostile, unhelpful, and I eventually got the impression she was just outright lying to me as I NEVER received the communications she claimed were sent to me. I’m not an idiot, I know how to check to see if emails come through. Our mail was being forwarded from our old address, but nothing came to our new address. When I provided the new address to Apple, I STILL did not receive anything. I have gone on to steer anyone who asks away from this company as their practices are wholly shady.
I want cash back for the amount covered under our contract, at a minimum, for the damages cause by their employees’ carelessness and disrespect. I estimate the replacement cost of the items damaged to be:
Unique CD Shelf Unit: $ 300
Filing Cabinet: $ 150
Coffee Table: $ 900
Sewing Box: $ 100
TOTAL: $ 1450

I have never been so completely appalled by a moving company in my life. Apple Moving was three hours late and the movers that arrived were extremely rude. Once they saw my dining table, which I informed the moving company was heavy, said it was not on their list. After several minutes of extremely poor customer service and a general rude demeanor, I asked the main person in charge to please be nice. I said I’m alone and it’s been a hard day for me. He replied that’s not my problem. I asked him to please be nice and that there was no need for rudeness. He said he wasn’t working like this and said he was a contractor and didn’t work for the company and just left without moving a thing. This left me in tears and I had to move most of my own things. I have hired movers on four separate occasions and have never encountered a company like this. I would never recommend Apple Moving to anyone. Extremely poor service once and not reliable company.

Irrational company. Lazy workers. Left us with out finishing their job. Only moved us to the office parking lot, not inside.
DO NOT USE THESE PEOPLE!

I’ve used Apple movers twice in 3 years to move. Once from an 18^th floor condo in Turtle Creek to Lakewood and once from Lakewood to Fort Worth. Bottom line: Great professionals, but the front office needs some work.
The first move involved a very small freight elevator and a very full two bedroom condo. Despite these challenges, the three man crew from Apple did a great job and handled everything well. Unfortunately, some of the items were improperly stacked in the storage room where some of them were moved to, resulting in damage. This only became apparent during the second move.
The second move, anticipating more things, we attempted to change our reservation from a 3 man crew to a 4 man crew with two trailers. Despite promising to follow up to confirm, I heard from no one at Apple between scheduling the move and the move itself despite repeated attempts to make contact. On the day of, a three man crew with one truck showed up and told us the trailer, as we feared, would not be big enough for the things in storage and a three bedroom two bathroom house. They offered to reschedule (unhelpful). We had to move that day, so we ultimately made two trips from Dallas to Fort Worth to get everything. It took ten hours. I felt bad for the three movers. It was hot and they were on the job longer than they should have been. The failure of the front office to respond/​properly schedule the move cost them work and me money.
Apple did offer a 20% discount for a repeat move, but the two trips more or less eliminated that savings. They’re cheaper than many of their competitors and the service itself, while not perfect, is good but the communication from the front office needs to improve.
Apple appears to be affiliated with AB movers.
tl; dr: Make sure you get everything in your first call with the office because you won’t have another chance.

Unprofessional, damaged the sheetrock as well as my furniture. Pleasant to me, but shouting at each other. Would advise others to stay away.

I would of given a full five star if they were on time. I get it, they get other jobs and they can run over but moving is stressful.
Nonetheless they were quick and the guys were professional! They did a good job. My move was not a real big one but I can appreciate hard work!

I have used Apple Moving twice since living in Dallas but I think I will switch to a different company this time. Although my second experience with Apple Moving was excellent, my first experience was pretty bad. During my first move, the movers did not wrap my furniture and bumped into walls and scraped my nice bedroom set. One young kid carried my headboard without any protection by himself down two flights of stairs. I have a large wood headboard and he bumped into the wall a few times and put some scratches in it. Same thing happened with the footboard and a few other items. Needless to say I don’t really trust that getting a good group of movers is guaranteed so I will be switching companies this time.

Book these people! I have booked movers for at least six moves and this was the second time I booked Apple. I would recommend booking in advance since they have a great reputation. I have only used them for smaller moves (two-​bedroom duplex to a three-​bedroom house) so I have no idea about moving from McMansion to McMansion. I booked them for the first slot in the morning and they were right on time, which movers from my previous companies never, ever were.
In the bad reviews it seems like a lot of these people don’t understand that you have to get ready for the movers, be fully packed, and completely empty your drawers if you want things to move along quickly. We did that and the movers did an amazing job: three hours and they never stopped working. Also, moves almost always take longer than usual so I recommend booking the first appointment with any moving company you choose and always follow up the week and day before to make sure you were on schedule. I did these things with Apple and the service was incredible.

Horrible moving experience; I’d give 0 stars if I could. After arriving, 1 of the 2 movers got to work while the other one proceeded to nickel and dime me over little things to the tune of $ 350 partially because he miscounted my boxes by 30! I was able to recoup some of that by moving my 5lb nightstand, 2 jackets, 3 picture frames, vacuum, and door mat myself.
It then took the 2 movers 6 hours to move my 2bedroom apartment to a house 10 miles away. They would wrap up a desk or dresser (without checking to see if anything was in it), then throw it over their back upside down, and then ask if there was anything breakable in it! And then when we finally got to the new house, they didn’t bother reading what room the boxes went into, they just stacked it all in the dining room.
My wife was furious and since apparently there is no supervisor or owner available on weekends she called the office the following week. She explained the situation to some lady who instead of correcting the situation or even apologizing went into some rant blaming us for our experience.
My mother-​in-​law is in the process of moving her 4 bedroom house and was going to use Apple. After our experience she opted to use another company instead. DON’T USE APPLE MOVERS!

First off they arrived late then the price quoted was not the price we were charged. My husband called me when they arrived (late) then the movers were going to charge us double the price quoted.
It took them 5 ½ hours to move our 1 bedroom. The movers were shocked that we had a 2^nd stop in there even though my husband and I had discussed it with the customer service rep. The word fragile meant nothing to the movers luckily nothing was broken. We had to move about ½ of the items ourselves because the rate we were quoted was not what we were charged. I can’t imagine how much we would have to had to pay if we had the movers move the agreed upon items at the cost they wanted to charge.
Then when I called later to voice a concern the customer service women (which needs a huge course on how to handle/​talk to customers kindly) were rude and didn’t apologize for any inconvenience or extra cost. I kept having to repeat myself and even then the woman on the phone kept saying it was our fault and we were wrong and misinformed on how their pricing worked.
My mother was going to use them, had received a quote from them, and booked them for her move until my husband and I begged her not to use them because the company was so bad! I am telling you please do not use these movers.
I do not understand how they have been in business for so long with lousy service and the nickel and dime «quote» they give you. Actually thats’s probably how they take advantage of people because people are stuck on the day of their move. The customer service to the movers themselves are horrible, and I wouldn’t recommend them to anyone. To say I was disappointed would be a gross understatement.

I was very disappointed with Apple Movers. I even called my disappointment the day of the move and wrote an email afterwards… Still waiting to hear an apology or something. Seems like they don’t really care about the service they provide.
I scheduled my move 2 months in advance and specifically asked for 3 movers. Unbeknownst to me… it was only a «request»!! I’ve moved multiple times and have always had 3 movers since I have a lot of stuff to move. If I had known (and they should have said) that this was just a request… then I would have gone with a different company which can deliver what their customers want.
The moment the 2 movers showed up, I called the office and they said that I could reschedule my move!!! Really!!! After setting up leases, cable, phone, taking the days off, etc etc Apple movers wants me to reschedule my move because they couldn’t deliver 3 movers as I «requested»!! No. I’ll choose a different mover next time.
Sure the 2 movers did their job, but it took them forever to move… NOT that it was their fault. I won’t be using them again.

Just used Apple for the 3^rd time so that should say something for how we feel about them…
For the most recent move, they arrived 15 minutes early and immediately got to work. We had some difficult items (a large refrigerator that they had to remove the doors to fit through the door and a treadmill that was built in the room it was used in, which they had to partially disassemble to move). The move took about 6 hours but they worked hard the entire time. We hope to not have to move ever again but would use Apple again if we do!