I was a little concerned seeing such low ratings, but upon further examination, most of these were during the period of first opening. I had the Engineer and the NY Steamer via a web order. It was ready when I arrived and and was still hot when I got home. Both sandwiches were exactly as ordered and were fresh and delicious. The bread was soft and fresh. Staff was friendly and everyone was moving around with a purpose. I’m coming back. I liked the food.
John C.
Tu valoración: 2 Buford, GA
I like the firehouse product, bit this location(and the one by MOG) suffer from poor management and undertrained employees. Service is slooooow for no visible reason. As other reviews have mentioned; seems operated by inexperienced kids while management and owners are checked out.
Greg P.
Tu valoración: 3 Hoschton, GA
Not sure why the reviews are a bit low but been here a few times and always got a smile and friendly service. Its better than Subway and the Hook and Ladder is awesome. Try the signature hot sauce too, sweet and spicy!
Nina B.
Tu valoración: 4 Atlanta, GA
I like their selection of hot subs especially the cheese BBQ brisket. This location is fairly new so it’s clean and in a fairly quiet area. What’s interesting is they have a counter full of hot sauces of different flavors and levels of hotness. Will b back.
Kaylee P.
Tu valoración: 1 Dacula, GA
I was extremely disappointed with my encounter at this location. I called in to place a pick up order, I was told the orders were backed up and my wait was 20 minutes. Not even 15 minutes after I placed my order I got seven back to back calls from the manager, who proceeded to be rude to me, asking when I was coming to pick up my food. Totally uncalled for. On top of that, when I picked up my order I expressed my dislike for the way I had been spoken to. The manager’s response was rude and snappy, I also didn’t care for the two employees behind the counter mocking me.