Super 8 Cypress Buena Park Area

Granite sink and shower. Pillow top king size bed. Simple but good breakfast. Convenient location. Only downside was terrible customer service from one of the employees

Please do not stay here!
We got ripped off! Got a booking online called them the day I was leaving and told them I have 4 ppl total guy said YES YES YES COME! we will take care of you! Once I got there payed for the room he told me we could only have 2 ppl there I had 4 me my gf and her little brother and little sister! I told him there was 4 he said no and if I tried to get them in he would call the cops.
So us upset said just give me our money back he told us he wouldn’t and that we had to leave without the right to stay at the room.
No money back, no stay, we got there at 1 a. m live 6 hours away from there, had to find a hotel that would take us, ended up staying at another hotel after 2 hours of searching. The guy in the front desk is truly unprofessional with no respect and no costumer service experience. The hotel had no extra blankets nor extra pillows.

DO NOT STAY HERE
This was the worst experience ever. I didn’t even get to get my room? So here’s how every thing started… Saturday was my grad nite at disneyland. We knew we were gonna get back at around 3am and the school from my house is pretty far drive so I’d be too tired to drive back home. Me and my friend decided that we should get a hotel together. I’m 18 and she’s 17. I know 18 year olds can get a hotel so I booked it online a few weeks before so I will have my room forsure.
Online, it said you can check in at 2pm. I was getting my hair done so it was almost 2 and I was impatient but I got my hair done allalala and so on. They called me on my boyfriends phone because he put his number when he booked my room (he’s not staying with us he just booked the room because he’s done it before for his family) anyways yeah he was gonna drive me so I can check in and the manager called asking if we were still coming and he said yeah and we told him were coming to check in (it’s around 2:20pm) and he said check in is at 3. On the website it said 2.
Anyways we couldn’t check in because we had to be at school at 3pm because we had to find out what bus were in and get drugged check etc and we told him we couldn’t come at 3 and we wanted to check in now and he said no problem you can come at like 10 or 6pm and we said we wouldn’t be back until around 3:45am and he said no problem just ring the doorbell someone will be there.
We finally got back to our school 3:20am pretty late so we got in my boyfriends car and he was gonna drop us (not stay with us) and there was no parking in their parking lot at all! So we had to park in the nearest parkig lot. My friend and boyfriend waited in the car. I went to go check in. I ring the bell and had to wait 7 mins before someone came out. It was almost 4am in the morning it was quiet and scary. The manager I think finally came out told me it was $ 92. I gave him my drivers license and debit card and my debit card was temporary so it did not had my name. He said either give him a card with my name or pay with cash. No worries I went to the atm and got cash. I had to give him a $ 100 down payment plus $ 92 for the room. I have it to him. Then he said is there anyone else staying with you? And I said no and I asked him where I could park and he told me to park right in front of the window where the wall is so I couldn’t lie he’s gonna see my friend come out.
I told him does it matter if I have a friend stay with me? And he is like what is your friend girl or boy? (In my head I’m like why does it matter???) I said girl a he asked how old. I said 17. He said no room. I asked why and he said im not 21 so I can’t have a room with my friend. He said I can stay in the room but my friend can’t. I told him we really need a place to stay, we had the money, and she had no where else to go. He said he doesn’t care. I’m still mad he asked about what gender she was like why should that matter it’s none of his business? Then I told him can I have my money back then? And he said I can give you down payment but not your room payment and I said why? He said even if you’re not staying you still have to pay because we were fully booked. I was mad. He took my money and didn’t let my friend stay. And he didn’t inform me this before hand on the phone. I would give this no stars or even negative if I could. Me and my friend slept in the car because we were so tired. We could’ve had a comfy bed but no the manager had to be a dick about the room. We had no where and he took our $ 92. I would not recommend this place ever. Worst experience ever. Didn’t inform me of my options.
Don’t stay here with friends unless you’re 21 and over. Like I really had no where to stay and he took my $ 92. Also, the manager was really rude as he talked over me, and gave me stares. Also this parking lot is way too small, no where to park. Waste of gas, time, money, energy.

The staff (when you could find) them was very rude and not friendly at all, the lobby reeked of curry chicken, the beds were made of stone and because i was in the military me amd my party were instantly judged by Mr Bollywood behind the counter.
We tried to extend our stay but apparently the rates go up whenever Punjabi decides he wants to change them.
Ive never wanted to fight another human being more than i have whenever dealing with this dick bag.
If I could give it no stars I would.
Enjoy your stay.

Worst service I’ve ever received !!! Very rude and condescending front desk/​manager ! Me and my mother we’re treated poorly and disrespectful ! The bathtub clogged and no one came and helped with that !!!

Clean, beautiful with granite counter tops, fridge, microwave and a very nice motel all around.
From the outside it looks very basic. but the room itself was nice and very cozy.
There is a pool too. looks like I will be back soon.

The man that checked us in was really nice. He gave clear directions to our room. We booked the king size room and there’s a microwave, refrigerator, and a coffee maker inside the room. There’s also a desk and a sofa. The internet worked well and decent channels on the television. The place is nice and quiet and plenty of parking spaces. I will book again.

The gentleman who worked behind the desk of this establishment was extremely courteous, kind and accommodating. When I forgot my key, I was graciously given another one. When I requested a second floor room, because I was staying alone and I worried for my own safety as a female– I was given a room that was apart from other rooms and near the lobby. The employee also took it upon himself to show me the laundry room– which takes coins for detergent and the washer and dryer machine. The room I had was very clean, with a flat screen tv and all the amenities you would need. The continental breakfast was above par, as I have seen a more sparse selection offered at other motels. You can even make your own waffle! 5 stars for customer service!

Coming from out of town and the proximity to Knott’s Berry Farm, the price of the hotel was satisfying. The check-​in went really well, the clerk was nice and gave us clear directions to where our room was. Our room key worked, which is good because 7 out of 10 other hotels we’ve stayed at, we’ve had to go back to the lobby to get a new key. The room was well kept, the TV and cable worked, but lack of a working remote killed the mood to watch TV because the method of changing channels required getting up from the bed haha. The bathroom and sink were very nice, the shower on the other hand appeared nice, but since it was a roll-​in, water got just about everywhere on the tile. The breakfast was decent, it was a small area; so expect bumping into other people. It included cereal, milk, yogurt, OJ, coffee, waffle maker, but without some sort of meat and eggs, it isn’t complete. Lastly, the WiFi worked wonderfully, so it compensated for not watching TV. If you aren’t picky about the TV or breakfast, this is a good place for a one-​night stay.

Extremely rude owner/​manager. I was trying to come down to talk to him about my tv not working and I see him in the parking lot yelling at somebody and flipping them off. What kind of professional does this?! Price is way too much for a old motel with a tv that doesn’t work. Top it off with abusive ownership and it’s a complete fail. Never staying here again.