Starbucks

Love this location. My in laws been come here all the time. It’s my first time and loved it. The staff is really friendly and I bought the smallest coffee cups ever.

I don’t often frequent this Starbucks due to the fact that if I want Starbucks I usually just visit the one in Target in the same shopping center to kill two birds with one stone! This Starbucks is average; I have noticed the people working at the one in Target seem to be friendlier while the people working at this one tend to spend more time chatting amongst themselves. They also recently redid the interior of this one, but there still isn’t much seating so it’s a gamble if you show up hoping for a table.

I usually post reviews onto Unilocal after experiencing great customer service, or when i really like the food. I couldn’t get breakfast today and decided to stop by this starbucks to get a sandwich+espresso deal the company was offering.
So i got the bacon.gouda.egg sandwich + a hot americano. The cashier (jeremy i believe) forgot to write a cup i guess. No biggie. But after waiting for all the other drinks from the others customers to be done. The barista asked me what i was waiting for. the cashier saw me and told his coworker that «he swore he wrote the cup down». None of them apologize for making me wait 15 min. Pretty crappy way to start a Monday. Thanks guys!
Anyways the sanwich was good!
Might be back for brewed coffee only.

I usually get my drinks with light ice. I asked for it this time and the barista said that there will be room in the drink if I request this. This is stupid because I’ve order multiple times from here and my drink is always filled to the rim with light ice. He made my drink and the whole cup is filled with ice, it was a struggle to stick my straw in, that’s how much ice is in my drink! I’m a former Starbucks barista, so I know how the drinks should be made and he did a horrendous job. Horrible experience here.

Good coffee and awesome staffs. Who doesn’t love this place?

This was the worst starbucks experience I have ever had. I would give them a 0 if I could. First of all the barista Steve cannot make coffee. He screwed up my vanilla latte machiatto and my sons caramel macchiato tasted like something I’ve never tasted before.
I went in and it was not busy at all. I ordered my usual vanilla latte machiatto (I have had 1 a day since they came out with this new coffee). It has been delicious everywhere except for here. It tasted like there was no vanilla at all. I also ordered my son a caramel machiatto and a blueberry muffin. When he called my order I grabbed what I thought was my sons caramel macchiato. It seemed strange to me because it didn’t have a lid on it. I brought it out to the car to him. I then realized that I forgot to order my grandsons strawberry smoothie so I went back in line. The line was long now. When I got to the front of the line I had discovered that the drink I grabbed for my son was not his. The cashier said I never ordered a caramel drink. She said I didn’t pay for it either. I said fine make me one and I will pay for it along with the smoothie. The barista (Steve) said he needed the other cup back because another lady paid for it. We are talking about the plastic $ 1 cups. I told him as soon as I ordered the smoothie I would go get it and then he said rudely you need to go to the back of the line. I said I have waited in line and now I’m here.
So the cashier went to ring me up and she said it was $ 8.75. I told her to add $ 10 to my starbucks card and she said ok its going to be $ 18.75. I said how is that possible. She was clearly confused. I told her again to add the $ 10 to my gold card and then subtract the 8.75. She seemed clueless as she already had missed my caramel drink the first time. I have a lot of patience but it was running out and mostly because they made me feel like I was at fault here when the cashier missed my drink order and I accidentally took the wrong drink. When Steve finished my drinks, he said Im gonna need the cup back because that lady paid for it. He had already made her another drink and surely he wasn’t going to use the cup my son had already drank out of for her coffee. I said fine I will bring it in when I go to my car and he said I will give you the drinks when you bring me the cup. I said to him that this is a dollar cup that you should just let me have for the inconvenience you have caused. I have been in this starbucks for 20 minutes now while my adult son and grandson have been in the car. He repeated that he wanted the cup. So I went and got him the cup. Do you honestly think they are going to wash that cup out and sell it? If so, I would be very careful buying cups there. I think they are going to throw it away.
As we were driving down the street my son said this doesn’t taste like a caramel machiatto. I tasted it and he was right. It tasted like a latte with no sweetener.
I have been to starbucks before that have given me my coffee free because they made us wait long. This starbucks acted like they were getting ripped off for their own incompetence. I will never return to this one. Obviously the store manager needs to teach them a little customer satisfaction.

Unilocal Challenge 2015 ³²³⁄₃₆₅
One of the busiest Starbucks in the area. There is a good chance there will always be a loooong line here. Luckily it goes quickly. It is the only SBux in the immediate area which is why it is so busy. Parking in the lot sucks bug time. Park far away and walk.
Located in the corner in a small plaza next to Target. This is one of the smaller Sbux offering a few indoor and outdoor access with complimentary WIFI. I actually took advantage of the WIFI while sitting in my car.
My favorites are the Hot Choccy with whip for the hubsters with about 4 packs of sugar. For me its a tall dark roast or 4 shots over ice.
Tons if merchandise here. Lots of sale items after holidays marked down by 40%.
If using a gold card, free refills on hot or iced coffee.
That alone is a win win.

When I go to any starbucks they spell my name wrong and I get unhappy. There was one place that spelled my name right I get happy.

I go into this Starbucks almost every day before work. Bobby & Alice are my favorite baristas, they are always so sweet and friendly. Bobby knows us by name now, & Alice even knows my coworker’s drink order by heart & has it started as soon as she walks in the door. Great staff, as good as it gets for a Starbucks.

This Starbucks is good and they deserve a 4 in my opinion. My complaint has nothing to do with staff or management or Starbucks itself, but something I observe now as I write this and every time I come to a Starbucks. It is the 10% of people who come to Starbucks, Coffee Bean, etc, buy drinks, yogurt, other stuff and leave their mess all for the staff to clean… leaving it right where the empty remains fall! What is in your mind? If you are one of those in that approximate 10% that still needs your mommy at age 20, 30, 40, 50 + to tell you to clean up after yourself, all I can say is you are pathetic!

Came here to do some school preparations for a club I’m in. This Starbucks is pretty moderate size but there aren’t enough tables and chairs to work/​study indoors. The service was friendly and quick but the size of the place upsets me.

I have know idea of the blonde girl that is behind the counter, but I have never had such a mean girl help me. I am a dedicated Starbucks girl but never to return to that location. If you don’t like people quit. You don’t add regular iced coffee to cold brew. That was just rude and wrong. What would your boss say

Staff friendly and efficient. Very busy store… just know it’s going to be a 10 to 15 minute wait diring morning hours. Also tables are typically not wiped down often in the mornings… all hands behind the counter.

Okay I have to up my stars to 5 from 4. The new table charging system is great! No more carrying around the charger & cable and begging someone to let you share an outlet! Wonder if they will have a charger ring for the USB port on my laptop? Wishing & hoping …

The baristas are very good with remembering my order and sometimes even starting it before I get to the register. I love going to a place where «everyone knows my name»

Stopped by for gift card and Green tea shaken iced tea. Friendly service, the space inside warmed my heart which is a good place for studying or chatting. Parking is less, you need to walk about a dozen steps to get into store. Will come back by any chances.

This SBX is ridiculous!!! For some reason their prices are a bit more than the other locations! Once or twice I noticed this so I do NOT come here anymore. Go to the TARGET SBX and get the standard costs and even better customer service!

Worst customer service by Tails! So there was no one in line but me and my boyfriend. He’s looking at the menu and I was looking through the snacks. She asks us if we were ready, as expected, but told her not at the moment. So she turns around and start scrubbing one of the machine behind her. Took us about 30 seconds to decide then said out loud «ok, we’re ready to order» twice to get her attention. When we finally got her attentions she tells us to hold on a sec so she can finish scrubbing. When she gets on the register and takes my order, she just turns to her supervisor and started having a conversation about God knows what without even taking my boyfriend’s order or finishing up the transaction. I’m sorry, did we interrupt your conversation?
Note to self girls, this isn’t high school chit chat time.

I’ve come here before and the staff was very friendly and helpful and attentive. When I came in today, the staff seemed less enthusiastic and friendly. They were not as attentive. A barista did ask me for my drink order as I approached the register, but no one tended to me to ring me up right away. And when they did, they were not as welcoming. I ordered a frappuccino and was not that pleased. It was more watery than ice blended. I am an avid frappuccino drinker because I live ice blended drinks, so to get one that more on the watery side was very displeasing.
But I am willing to give them another shot. Maybe third times the charm?

What’s up with the guy behind the register who swears he’s going to lose money out of his own pocket if I get a refill on my tea. That’s right Anthony, I’m talking about you.
I was just at this location late Saturday afternoon on July 26^th bc we had time to kill while we waited for a basketball game to start at a nearby facility and made several purchases with my sister & friend. 3 frappacinos, 1 refresher, 1 macchiato, 2 lemonade teas, 1 raspberry tea, 1 cookie, and 4 reusable cups. The blonde lady behind the register was very patient and courteous when she took our order. We sat around for a while on this hot day and left to drop off the drinks. We came back because my sister wanted to purchase more of their reusable cups so I figured, might as well get a refill on my raspberry tea so when I got to the register and asked for the refill, Anthony was quick to refuse my request, saying «once you leave the store you can’t get refills.» I explained to him I was just here and pointed at the blonde lady and said «she should remember me» and she smiled at me as a confirmation. Again, he refused acting like the refill nazi. I understand there are people who take advantage of the refill system and might use yesterday’s cup or one from last week but come on. I still had some tea left and you can see the melted ice through the condensation of the cup. I seriously was just here and was planning on staying at their store longer. I just had to drop off the drinks for the others that couldn’t make it.
So Anthony, rather than confirming with your colleague, you just stood there reciting the store policy like a prick who does not understand customer service. It was a stupid refill for tea. This was possibly the cheapest drink on the menu.
So rather than wasting my time on this dead end, I texted my sister who was outside that I’m not buying cups for her from this location bc this cashier was being a d*ck. As a customer who has purchased 3 to 8 drinks per day from Starbucks in the month of July alone, I can say this has got to be the worst Starbucks location ever because of Anthony and his petty customer service attitude. I’ll take my gold card and all my stars elsewhere.