Rancourt Collision And Automotive

Have used Rancourt for both their service side and collision repair side. BJ and the service department was great to work with. Honest and straight forward with all the charges. On the collision repair side, Sam is a great service advisor and keeps you advised on the status of your car as it is being fixed. Marc, the owner, and all the team at Rancourt are great to deal. Will always use them for any future service or collision repair needs.

Brought a small paint project to Rancourt and dealt with Dallas. He worked up the estimate quickly and had the project completed in a few days. When I got it back, the paint was spot on and looked great. Would not hesitate to use them again in the future.

Highly professional body shop! We have had three cars repaired with only the highest quality work done. If the car is drivable, they will inspect and go with you on a test drive before the work begins. That way, all of our concerns were addressed. If the car is not drivable, they have an excellent wrecker service to bring it to the shop. Work is scheduled and completed on time. We had a window that was accidentally left open and some material inside got wet in a rainstorm. Rancourt stepped up to the plate, replacing everything that was damaged at their cost. A first class place for body repair!

I have lived near this place my entire life and had always overlooked this gem of a place.
It’s in an awkward place and can only be accessed off of the 290 feeder after taking the Skinner exit. There’s gates all around it so it seems like there may be other entrances, but there aren’t — only one entrance and it can be hard to get in because the parking lot is so small and always pretty full.
I went to get a quote for something and didn’t think I would have to leave my car overnight and didn’t have anyone to take me home. They have a shuttle service that took me home and the driver was very friendly.
When they called with the quote, they were very honest and told us how bad the damage was and how much it would be to fix the car in the cheapest way possible/​with all used parts. After this, they said they didn’t even want the job because it’s a hard to fix problem and it’s not a 100% success rate every time. That assured me that these people were not in this for the money — they were giving up the opportunity to make a lot of money off of my car! They were very honest and recommended that I not actually get it fixed and sell the car for parts instead. The honestly and customer service at this shop is refreshing compared to all the lies and scams at other car shops. Also, the quote they gave us was the cheapest of all the quotes we had received.
I will definitely be bringing my car back here for all future car work, big or small.

I just had my daughter’s car repaired after a minor accident. These guys did an excellent job at a fair price. I thought their customer service was top notch, and they finished the repairs quickly. I would recommend them.

Can’t say enough good things about this company. We have used them for body work and mechanical work on our cars and they are honest and fair. Unlike most mechanical shops, (BJ) they told us what we didn’t and did need for our car when the dealership was saying we needed $ 800+ worth of work done on our car. He said no way and showed us what really needed to be done and what was just dealership «fluff». They walked us through how to maintain our car and we appreciate their honesty in not trying to sell you work your car does not need. It’s like having a mechanic in the family that you can trust. Will use them exclusively. Excellent service, honest and reliable.

Honest, honest! We had a minor scrape with a bumper. Made black streaks down the side. Thought they might have to buff it out. They could have quoted me a couple hundred bucks and I would have believed them. Women do get taken advantage of sometimes. They put a compound on it that took it right off. No charge. But the point is I would have believed them if they quoted some price. I will use them if I ever need them.

I have never been here for body service. However they have always done a good job taking care of my car. I had a bunch of things done to it recently and had bought a few of my own parts which they were totally okay using. And when they realize they can fix things cheaper they returned to the parts and save me some money. I have been there a couple times when they were too busy but they were polite and told me to come back early the next day and they would fit me in

I have been meaning to make a review on here since Feb. I had purchased a brand new Scion in February and unfortunately my car was hit 2 days after, leaving the front left fender completely wreaked. I was quoted $ 1300 at the dealership and they said they would have to replace the part. So through my insurance I found Rancourt.
The staff were extremely nice and helpful. The process of dropping my car was easy too. I even got picked up by the car rental company. My car was ready by the weeks end and again no problems picking up my car.
I ended up leaving my battery charger in the rental car. After calling, one of the office guys grabbed it for me and held on it for 5 weeks before I had time to collect it. Now that’s what I call customer service!
Also all their work is guaranteed for life. They did not have to replace the whole part as suggested by the dealership. The work was $ 500 less also!
Overall a great service!
Thank you :)

I had the opportunity to take my car to Rancourt because the wrecker driver recommend them. What A Huge Mistake… They were so focused on me signing a work authorization they forgot their manners and that I was the customer and i did not have to do business with them. They wanted to charge 25% over RETAIL PRICE for some repairs in addition to the insurance payment they were going to receive. Because of their GREED i took my car from there and took it to Real Honest Repair Facility. My Advise is STAND CLEAR and go elsewhere.

Went here after I had a minor bump with my truck and let’s tell you, this place is great.
You walk in and it sea like a old country shop. Lots of history on the walls, and as a Wyatt Earp nerd, they have some photos of him hanging up in there. So that alone was worth 4 stars.
Had a great walk around with their estimates guy, Dallas, who let me watch the estimate as he was putting it in. Shows they have nothing to hide and are open to you asking questions. They were cheaper than all the other estimates I received and they were by far the nicest.
Took my truck in on a Monday around 10 and it was done Wednesday afternoon. Pretty quick turn around time!
Now here is where they impressed the pants off of me. My daughter accidentally opened the door into a holly bush, and scratched up the door. These guys here went above and beyond to professionally buff out the scratches and did it with out even bringing it up to my wife who picked up the vehicle. To do a random act of kindness is so rare now a days that I had to bring it up, and write this review.
If you need body or paint done, this is your place in the cy-​fair area.
Thank you again guys!

Awesome people, service, value, with top notch quality work and professionalism. This is the kind of place you want to take everyone of your vehicles every single time you need autobody repair services. Love these guys!!!

BJ, Sam, Mark, and Dallas all go out of the way to take care of you, your car, and treat you like you expect to be treated. I have taken several vehicles here and every time they fix it right the first time. If there ever is any issue they work with you quickly to resolve it to your satisfaction. The only time I’ve had issues with car collision damage repair for me, my wife, and two teenage/​young adult children is when I took my vehicle somewhere else. Do yourself a favor and take your care here first and know you’ve taken it to the best.

I took my Jeep Wrangler in because there was antifreeze leaking into the passenger side floorboard. Another shop told me it was a 750+ job due to labor. I called Rancourt and they quoted a similar price, they could start right away so I took it to them. I was very surprised when BJ called me and said that it was not my core but rather a fitting near the firewall that was leaking. It is rare to find a competent shop that can actually diagnose a problem instead of just changing parts until it starts working. It is also nice to know they are honest enought to tell you! Thanks BJ.

Excellent service from BJ and the team at Rancourt. I also walk away satsified and never feel like I’m getting ripped off. They also offer free shuttle service within the Cy-​Fair area.