Excel Urgent Care

Impecable interior that you will pay for if they can’t verfify if your insurance will pay out. Mind you, I called the insurance company before I went to this location to find out what I would be expected to pay up front my day of the visit to this facility. I told the insurance company represenatative at this time that I was going to an Urgent Care Center following effects of a car accident. No one mentioned that my visit would be investigated until I get to the facility and sit down to fill out most of my paperwork. Maybe the insurance company knew all the time that they were going to «Investigate my claim» whatever. Money comes, money goes and not being able to walk is an emergency in my book, so I took the $ 220 hit out my wallet and was seen. Of course, I asked what the $ 220 covered because $ 220 office visit was not in my budget, but since it included everything that needed to be done and it was too late to get to my PCP, I stayed – this time.
The nurse that took care of me and went over my vitals was nice, but I couldn’t understand a word she was saying half the time. It was almost like she forgot to put her dentures in or something and she couldn’t enunciate words clearly. It was a little painful. Was glad to be placed in a room after that. The doctor that I had whose name is pronounced Dr. Wilkins was very sincere and listened to my situation pretty thoroughly. After her initial physical examination, she seemed like she wanted to dismiss having x-​rays done, but I think she probably saw my eyes narrow and my mouth about to express some colorful language and she stated that we would have the x-​rays done for safe measure.
I know you will!
X-​ray tech was very nice and had a sense of humor which I admre when any of my articles of clothing are off of me and I’m laying butt naked or topless on cold surfaces. She made the experience go smoothly, finishing in a very efficient amount of time.
Dr. Wilkins reviewed the x-​rays which confirmed her initial diagnosis and my after care was reviewed in detail with me along with a cd of my x-​rays for my records.
Pretty good bedside manner, but I didn’t like that I received a call later on from their office stating that radiologist found something else on the x-​rays. I thought the radiologist had already looked at y=my x-​rays when my doctor consulted with me on my aftercare. I would have rather waited for the radiologist to do this than receive a phone call like I did.
Wasn’t able to hop on the free wifi and the beverage bar is not complimentary – they just charge and arm and a leg for you to pay for it!
Don’t know if I would go to an urgent care facility again unless it was a life or death situation, Otherwise, I rather wait and see my primary care and be billed for the visit versus paying out of pocket for my claim to be investigated by the insurance company.

Every time I have gone, I have gotten outstanding customer service. My waits were not long for check in or to be seen by the doctor. Definitely recommend coming here before heading to an over priced emergency room clinic

Fast and easy. We usually visit Texas Childrens but they had a 1.5 hour wait. Friendly staff and Doctor.

I was having a severe allergic reaction when I came in and was requested to fill out 5 pages of paperwork, instead of being admitted. I’ve experienced 6 allergic reactions in the past year and the hospital staff at previous places have admitted me immediately because of the severity of the reaction. It took over 30 minutes to be taken back, then I waited another 25 minutes for the doctor to see me. I overheard in the hallway that the male doctor had been told to go to my room two times and he passed over me to see other less severe patients. It took my dad having to go request a doctor or we were going to another hospital for them to put a doctor in my room. The lady doctor was fantastic, but the experience before she came in was ridiculous. They were not very urgent, for being an urgent care center, nor did the front desk seem to care I was having an allergic reaction. I was extremely uncomfortable and disappointed in this place.

I brought my husband in to be seen and Dr. Ogunro was amazing .He takes his time to explain what the problem is and what can be done about it .I love the fact that I was able to have him treated and had home care instructions as well.

Always great service when I come here! I would recommend this place to anyone needing fast, convenient and great customer service!

If you cant perform first aid, go here they can help you. If you need xrays or such, go somewhere else. They’ll tell you there not sure if its broke and you should see an orthopedic. Orthopedic had no problem seeing the kids arm was broke and needed a cast. Thanks for selling me some useless x-​rays and friendly staff but I would rather have been treated for the broke arm.

Outstanding service each time myself or my husband has had to go, whether for big or small issues.