Autozone

Worst place
I was looking 4 tire chain
But they never answer 4 my question
Feel like I never want 2 go anymore

I went in to get a new battery, considering it was dead and had a lot of corrosion. I believe the first gentleman to attempt to help me was named Alex. He wasnt very helpful at all. I am THE wrong person to try and hustle. I know cars and I ask questions just to see if they will be truthful to me or not. My assumption is that this Alex guy was trying to hustle me into buying a $ 140 battery that I really didnt need AND he was being rude about it. After making a stink about it, a different gentleman came and helped me named Daniel. He was great! Five stars for him. He answered my questions honestly, politely and saved me money. Next time I need something, I will ask for Daniel ONLY. My suggestion to Alex is to find something else, customer service is not for you.

Went in due to my battery during after seven good years and a headlight went out as well. Thanks to Jason I was in and out quick with everything that I needed.

This place is A-​1 the staff is friendly and helpful. They always have the part I need enough said

Don’t bother trying to call and see if they have an item in stock. I called for snow chains and when I sent my husband there the employee told him that they don’t carry them and that they would have to order them. Thanks for the wasted trip

Just had the best customer service by Jeremiah and Daniel. Needed my battery replace came here and received the best customer services. I will be back

Got my air filter here 10 bucks less than nissan wanted. Plus I installed it myself and saved on labor. Waited long in line because a 40 year old grown man needed help from the worker installing windshield wipers on his lifted truck parked outside… Really?

I’ve been autozone’s customer since 2010 and they are never disappointed me, particularly this store. Just bought engine oil, customer service is always giving me helpful advices. Thank you guys for your work. They also have plenty of free parking too, love coming here.

Let me just start by saying that I have been a long time loyal customer of this particular Auto Zone with no past issues.
I had been out of town for 10 days and upon returning found out that the wife’s car battery was dead. I was a bit shocked as I had purchased a top of the line Optima red top battery just a couple of years ago, (turns out it was 37 months, 1 month out of warranty). Well I took it down to Auto Zone to have them look at it, left it for a couple of hours for them to charge and test it, and when I returned was told the battery was shot and would no longer take a charge. Now I was was also upset having owned Optima batteries in two other vehicles one for over 10 years I couldn’t believe this to be true. A couple of day’s later I decided to take the battery to my trusted auto repair shop for a second opinion, within 1 minute he was able to tell me the battery was okay and needed to be charged, they charged it and it’s now back in the car and working fine. So I’m not sure if they we’re trying to fleece me, or they are just not sure how to run their testing equipment, either way I recommend caution when using this particular Auto Zone, and when in doubt get a second opinion.

Grandma got ran over at the AUTO ZONE not by a reindeer…
This place has been here for years. I don’t know how many but a lot!
It is NOT my favorite place to come since I usually need something mechanical wise and because I have a foreign car sometimes they have it and MOST of the time they don’t thus I have to order it from the dealer! So much for saving a few bucks!
I almost ALWAYS get my oil from them because I can buy the economy size and keep it in the trunk of my car. You should ALWAYS check the fluids on in your car on a regular basis LADIES and GENTALMEN. It’s something EVERY FEMALE should know how to do along with change a tire and if need be the oil. There is really no skill involved in either! Maybe a little more brute strength when it comes to loosening or tightening the lug nuts but use your feet for leverage and you can do it!
If you don’t AT LEAST know how to check and make sure you have enough oil in your car or risk your engine ceasing which is SUPER DUPER EXPENSIVE and you’ll wish you know where the dip stick was and NOT that your weren’t a DIP STICK because you didn’t!
I like that they FINALLY have women working here because most if NOT all the men think I’m some STUPID WOMAN that knows NOTHING when it comes to cars. I may not know about every car but I know what my car needs! They tend to treat me like I’m an IMBECILE and I’m NOT! Or they look at me like I’m a bug under the microscope when I happen to know exactly what I need, size, make, model, engine size of my car! REALLY! You don’t have to look so shocked!
Over the years it has gotten better but it’s STILL a MANS WORLD so I ALWAYS GET the stares, or just plain ignored because I must be with some MAN that is in there! And arm charm or something! BUT NOT! I used to get my windshield wipers from here but they changed on the newer models on my make and model of car so NOW it’s a DEALER ONLY ITEM which sucks! They are ONLY WINDSHIELD WIPERS for PETE SAKE why must they cost a FORTUNE?
So last night I went in because my steering wheel was really hard to turn all of a sudden which is NOT normal. So I check the power steering fluid and sure enough I needed some! For those of you who drive without POWER STEERING my hat goes off to you! It was like a workout trying to turn the wheel! GOOD GRIEF! I like the one hand motion, one finger adjustments etc., and I don’t drive a stick shift because I’m basically a LAZY DRIVER and like to drive with my knee on occasion and relax! Hahahha! I know, I know NOT SAFE! And I do it all while texting, eating, reading a book, and polishing my toes nails. Lololololololol GEEZZZZ WIZZZ I’m just kidding but I do drive with my knee and have a lead foot!
I also ran out of oil so I got a one to keep in my car. I killed two birds with one stone and I GOT a WOMAN to help me SOOO GREAT! She was DELIGHTFUL and the men were doing the «I’m just going to ignore her until she walks away game!» What a bunch of Yo-Yo’s. Wake up and smell the 21^st century! Women CAN DO things for themselves! HELLO! My daddy didn’t raise a helpless little princess… This princess can kick butt and change a tire and her OWN OIL! SO UP YOURS!
Yes I will be back because they are close and they do have those nifty recycle trash cans for all my hazardous materials that people used to pour down the city drain back in the day! Who thought about saving the plant back then? NO ONE! And it’s FREE my favorite ‘F-​word’.
Other then that I really don’t like how I’m treated they could use a class or seminar work in the MALE CHAUVINIST DEPARTMENT!

I use Autozone when I need a part really fast. They usually have the basics on hand.
There was plenty of staff on hand to help me find the tool I needed to fix my broken car. Got the part in and out in 5 minutes.
Oh yeah. side notes: Plenty of parking too. Grandma’s Chicken is pretty close too so get some.

My two visits here have been excellent, as Saul and one another man was more than willing to help install certain parts to my car. I believe this is not the company’s mandatory service to the customer, but they provide further support if they are able. These guys are great, for the most part the interactions have been friendly and beneficial.

Very small Autozone. I was returning a product I had bought from Los Alamitos Autozone here. The product was a one man brake bleeding device which I had opened yet never used. I came back to return it and the original staff member who assisted me took it back with ease, then this little 19 year old looking punk kid said that «ITS USED! ITS USED!». I denied the claim and I should have schooled that kid right there in front of the customers he needs some manners.

A complete polar opposite of the Autozone in Hawthorne. I stopped by last weekend because my battery light was on and had a 3 yr warranty on my battery from any autozone. I thought it meant my battery was low but learned it could indicate something else. I dont remember the gentlemans name but he was extremely helpful testing my battery and alternator and explaining the interaction between the two integral parts. He gave me sound advice to not drive back home 20 – 30 miles since it could put my safety, my car, and others in danger by completely dying on the freeway. I’m glad i listened to him because my car almost died going the half mile to my mechanic.
Its a pity that Hawthorne Autozone doesn’t hold itself to the standards of even a sister store.

I have been here a couple of times and the service here is always great. John is really awesome with answering my questions and informing me on what’s a good deal or not. Being a girl, I tend to get really outrageous prices when it comes to services provided by mechanics. I told John about this and he told me to call the store whenever to see if the prices are legitimate or not. How awesome is that? John, you’re awesome!

Had to buy a brand new MAF sensor and they said that they had one so I ordered it over the phone. They said that they were going to call me when it came in, but I ended up having to call them. When I got there they tried to sell me a re-​manufactured one that doesn’t even work! (I know it doesn’t work because they let me try it on my car after a long argument about they’re return policy which states that once you buy it, you can’t return it. But I got them to work around that.)
If you’re going to Autozone, go there only to buy car fluids and accessories NOT car parts because they’ll try to rip you off.

I came here yesterday to have a taillight fixed. As usual, I am greeted by one of the guys at the counter with a warm friendly smile. I am honestly not saying that based on the previous reviews. Every time I have come here whether it be for taillights, blinker lights, or wipers… I am always greeted with a smile. I tell them exactly what I need, they look it up on the computer… find it in the store and replace it for me! They never try and sell me anything more than what I actually need.
Yesterday, the guy that replaced my taillight was kind of funny. I opened my trunk and he saw my boxing gloves, my kickboxing uniform, my hand wraps, and a bat. He asks, «umm should be afraid of you?» haha I looked at him weirdly… and said, «umm no… why?» Him, «I dunno you got boxing gloves, a bat and all this other stuff back here.» I told him the story behind the bat and that I use to take boxing/​kickboxing classes (thanks Groupon!). Meanwhile he is still fixing both my taillights and we start talking about sports. He ruffled my feathers when he made the boldest statement, «Soccer isn’t a sport… it should be against the law to play soccer.» This led to a debate about people who can and can’t play the sport, etc. Then some random lady who was pulling out of her parking spot rolled down her window. and said, «It is a sport!.» haha… In the end, I now have two taillights… after a driving a week without them!

As I was waiting in line, one of the workers said «what a f***ing retard!» as the customer he had been helping walked out the door. I loudly stated how rude it was to talk about customers in front of other customers. Besides displaying bad customer service skills, his choice of cuss words & derogatory language was beyond distasteful.
So don’t go to Michael, the older «gentleman,» unless you’re an expert in cars or else he’ll make fun of you behind your back.
I really regret not saying anything to the manager. But in the way the manager was speaking to us about our actual reason for the visit to the store, I realized that it would have been a waste of time.