ExecTech Management Consulting

I have been working with ExecTech for the past 2 years, and it has been a wonderful experience. I own a dental practice and have 7 employees. Before hiring ExecTech, I didn’t know how to be a manager of a business — they don’t teach you that in dental school. I have learned so much from working with my consultant, JD. He has taught me how to develop a successful internal marketing plan to bring in a steady stream of new patients, how to implement steps to keep my practice growing, and how to stay on top of my financials. Through weekly coaching sessions with my communications coach, Shannon, I now handle issues with Staff easily (rather than dread them like I used to). Coaching has also led to better personal relationships with my parents, kids, husband, in-​laws and friends through improved communication skills that I have learned.
I now have a very happy Staff and each member knows that they play an integral role in our office Team, and I have the means to compensate them well. I know how to set production and collection goals and reach them. Our production has continued to increase, and I know the steps to implement to make it continue to increase. My practice has grown to the point where I need a bigger space to accommodate it! I have recently purchased a new building to move my practice to, and JD and Shannon have been with me every step of the way throughout the process.
The skills I have learned from Exectech will stay with me throughout my career, and the communication skills I have learned will stay with me throughout my lifetime. I cannot thank Exectech enough for what they have taught me. Everyone I have dealt with at the company has been so helpful and knowledgeable — most especially Penny, Clayton, JD, and Shannon. I can honestly say that hiring Exectech has, by far, been the best business decision I have made. It has been worth every penny, and more!

I am writing this review to say thank you to our ExecTech consultant JD and coach Shannon, for all the support and guidance they have given us over the last eight months. The knowledge they have given us will guide us for the rest of our career (and lives), and is so much more valuable than the investment we made with them. My husband and I operate our own family dental practice in San Francisco’s East Bay Area, and they have played such an integral part in all our milestones this year. Our practice has definitely grown and we continue to celebrate small successes that have made larger positive impacts to our business. Team performance is higher than ever, we see month-​over-​month growth, we continue to receive positive feedback and reviews from our patrons, and we have created so much valuable personal time for ourselves. This list is much longer, but I want to end by saying thank you once again to ExecTech, most especially JD and Shannon.

I have used ExecTech consulting for over a decade. This is a management consulting firm which will evaluate your unique issues and teach YOU how to handle them… expertly. It works. You will make more money and decrease your stress.
What I liked about the program is the emphasis on coaching YOU, the owner/​executive on how to handle issues, not just doing things and cleaning things up for you. All aspects of the practice were addressed, not just the hard-​core business metrics, but things like staff communication, partnership issues, waiting room aesthetics, and, yes, Unilocal.Definitely worth your time/​money to receive executive training commensurate with your medical/​professional expertise.

My husband and I have been working with Mike & Holley Graves as our consultant and coach for almost a year and a half now.
What we have learned from them not only apply to our practices, but also to life. The skills they have taught us not only help us to be better executives, but also better communicators.
Mike and Holley have been there for us when we needed them the most, and are dedicated in seeing our practices succeed.

We have realized so many successes while following the recommendations and strategies given to us by our ExecTech consulting team. We have consistently reached or exceeded our production and collection goals, and our marketing strategy is bringing in more new patients than we thought possible! We now have 2 associates in our practice, and patients are willing to pre pay for dental services, because they understand the importance of their dental health and they value the time we reserve for them in our schedule since we adopted the ExecTech way of delivering treatment plans and associated costs. Thank you Mike and Holley for helping us achieve our goals, and for helping us realize efficient methods to treat as many patients as we can. You guys are great at what you do and are so much fun to work with.

I have had the pleasure to work with Exectech Consulting for 2 years. I reached out to them after finding it difficult to manage my staff related issues that most Doctors have to deal with if you are an owner of a practice. JD, my consultant, helped me implement many changes within our management structure for the better. Going through their training allowed me to confidently run my practice with increased efficiency, service, and accountability. If you are looking for someone to run your practice, this is not the organization for you. If you want someone to come in and teach you how to run your organization, then this is your team. I am now expanding the practice and moving to a new location in part due to their help. I have recommended several people to this organization and they have also been very pleased with their outcomes. I will continue to highly recommend them to any doctor that needs some sort of guidance.

I am a current client of Exec Tech. I’ve been a client for the past 3 years. I’ve watch my company go from mediocrity to extraordinary growth and profits — all taking place during The Great Recession.
When we first signed on with Exec Tech, we had two dental offices that were opened part-​time. We had staffing issues, systems issues and our profit margin was such that it would have made more sense to work as an employee than to be a business owner.
Fast forward to a year into our contract and Exec Tech was able to resolve our staffing issues, implement systems in place that focused on profitability, while maintaining high ethical standards in our practice. By the end of the first year, we were working less hours but made more money. Our production doubled, it rained new patients, and our collections were consistent.
Fast forward to thirty-​six (36) months later and we now have four (4) incredibly busy dental offices, our own in-​house dental laboratory and the fifth office is due to open later this year.
I know with certainty that this did not happen by chance or coincidence. We achieved this level of success because we had the best Coach and Consultant in industry on board, leading the company in the direction of profitability every step of the way.
My only regret was that I waited two years into the business before retaining them, thinking that my years of business experience and my legal background could outsmart the recession. It couldn’t. I couldn’t. But I was smart enough to choose the right business strategists to help turn things around. And the results were more money, less work — the very thing we asked them to structure at the onset of our contract.
I recommend Exec Tech Consulting — particularly my consultant and coach Michael Graves & Holley Graves — without reservations, as they’ve taken my company not only from point A to point B but from six figures in profits, to seven.
Charmaine M. Kennedy, J.D.
Perfect Smiles Family Dentistry