Symantec Corporation

I like their Antivirus protection software and believe it is a good product. It really does nothing in my opinion for smartphones or tablets. I think their utility tools are a joke and they have below average customer service. Tech support I did not care for I asked them 3 times not to delete any software without asking me first and all three times on the same phone call they deleted software without asking and when I said something tried to deny deleting it until I told them they did and the name of the software it was. I am above average as far as computer skills and tech knowledge but not an expert. Their response once I corned them about deleting the software was simply I’m sorry. I wish they would send you an email for a survey on your tech support experience like Apple does but with all that being said there support is still much better than Microsoft’s which I think is terrible!

I worked here for about 12.8 333 333 333… years to test Norton products until the big layoff back in 1÷23÷2015. It was a fun place to work, but it can be long hours (e.g., worked 60 – 80 hours a week and 31 days straight without any days off). I’d love to go back there again. :)

I purchased software from Fry’s on-​line, a combo Norton Antivirus/​PC Tools Registry Mechanic. I installed Registry Mechanic, ran the program to identify registry errors. Many errors were identified. When I hit the correct button, I was immediately transferred to a sales page to purchase another PC Tool at $ 29.95 to correct the registry errors. The program I purchased, only identifies errors, it does not make corrections. After contacting Norton and jumping through hoops, I was finally granted the extra cost program, down loaded at no cost. It only covers one computer, not the ‘3 PC’ subscription I purchased. There are plenty of antivirus programs; I won’t be buying Norton products again.

Never ever use their antivirus products! Even if it’s free! and even if they pay you to use it! Norton Utilities was a good tool set until Symantec Corporation bought it. It screws everything they touch.
What to expect from Symantec Norton Antivirus:
— Your computer works 2 – 3 times slower!
— Some programs fail to start or take forever to start or get completely removed.
— Internet or network connectivity interruptions.
— Computer runs out of memory.
— Browsers/​Internet Explorer takes forever to launch because of the «virus checking extensions».
— Uninstillation/​Removal takes forever and fails in the middle living you with broken software, possibly with not working internet connection and in some cases even unbootable.
— And the virus protection almost non-​existent. That’s right! You can still get viruses!
That «Antivirus Software Package» is worse then almost any virus out there! Stay Away!

I agree wholeheartedly with the last review. I was disconnected twice, then hung up on after a «customer service «rep named Junex told me I was difficult because I was upset that an automatic, renewal charge was put on my credit card TWICE and I didn’t receive a renewal!!! Then he hung up on me. The only reasonb they are getting one star is because there is no option for no stars.