John White’s Rooter Connection

Culver City, Estados Unidos

3.9

16 opiniones

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Teléfono:
+1 310-397-7305
Sitio web:
www.rooterconnection.com
Dirección:
5726 Bankfield Ave, Culver City, CA, 90230
Culver City
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Hoy

Hoy 07:00 – 17:00
Horario local (Culver City) –

Horario de apertura

lunes 07:00 – 17:00
martes 07:00 – 17:00
miércoles 07:00 – 17:00
jueves 07:00 – 17:00
viernes 07:00 – 17:00
sábado 07:00 – 17:00
domingo 07:00 – 17:00

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16 opiniones sobre John White’s Rooter Connection

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Tu valoración: 1
Beverly Hills, CA
Extremely expensive service. I have used other companies and they have charged me 90 dollars for the same service. I decided to use them this time and they charged me 250. I will never use them anymore. I think there are other companies that they are willing to do the same thing for a lot less.
Tu valoración: 5
Los Angeles, CA
I first used John White for a video sewer line inspection when I was in escrow on a 4-​unit apartment building, before he was a full-​service plumbing company, too.
A couple of years later, I called him when I had to redo my drains. They did a great job, and I was thrilled to learn they could now handle all of my plumbing needs.
Since that time, they have replaced kitchen faucets, garbage disposals, toilets, fixed a gushing leak from a tub fixture (installed by someone else), and replaced a couple of gas lines.
Luis was able to find a gas leak that the Gas Company (2 – 3 trips) and another plumber could not locate. It was the couplings on the gas meters, and he replaced them all. Hello, gas leak?!!
Great plumbers at fair prices.
Tu valoración: 1
Los Angeles, CA
These guys are terrible. They were supposed to arrive at 10am; at 10:12 I called the office and spoke to Robert to ask about ETA (this was after they never even confirmed the appointment day before, and I also live only a few miles from them). The dispatch guy put me on hold to supposedly check with the driver and said that he would be at my place «momentarily». Since this was on a work day, I asked what time frame that meant since he was already 15 min late now. 5 minutes? 15 minutes? I was put on hold again and then told that the driver was not responding to them but that he’d been dispatched. When I asked what ETA the driver had given him the first time i was put on hold, he admitted that he’d never even spoken to the driver so that he was making time frames up. I said that i’d wait 10 more minutes then leave for work. No one ever came. Horrible customer service.
Tu valoración: 5
Los Angeles, CA
Called yesterday to make an appointment to unclog a leaky sink. Made one easily for 10am-​12pm today. Israel arrived at 10:15am, and was gone 15 minutes later, sink unclogged and left nicely cleaned, $ 95.
I have no reason I wouldn’t call them again, and I’d definitely ask for Israel to be the technician to come.
Tu valoración: 5
Los Angeles, CA
It’s a rare occurrence to find a plumber who is trustworthy and professional. Anytime I have a plumbing emergency or even simple things like clogged drains, John and his guys are there!
They are always up front with cost etc. and they are always good to their customers! I have sent a few people to them and they all agree that their service was above and beyond what they expected. Highly recommended!
Tu valoración: 5
Santa Monica, CA
Extremely professional, very thorough. It will be done right the first time. And their prices are better than that MIke Diamond outfit in my experience.
Tu valoración: 5
Los Angeles, CA
**WE HAVE USED THEM MANY TIMES over the last THREE YEARS**
They regularly come out twice a year to clean all the drains in the yard, and just this morning, emergency situation, I called, they responded quickly.
These guys are professional, responsible, trust-​worthy and reliable.
They are busy because they are so good, but as my call this morning proves, they respond to their loyal customers. I have used other plumbers in the valley, and always had «that feeling» I was being ripped off. I never have that with ROOTER CONNECTION. They’re the best plumbers we’ve used in The Valley.
Tu valoración: 1
Los Angeles, CA
They quote a different price on the phone in order to get the business. They come to the house and ask for twice the price quoted. They have us sign a contract that there is no guarantee. Now the toilet line is still clogged after 2 weeks and no one is willing to come fix it. STAY AWAY FROM THIS COMPANY!
Tu valoración: 5
Los Angeles, CA
Very professional, friendly, tidy and efficient. Did a great job with our sewer! Highly recommend them!
Tu valoración: 5
Topanga, CA
Had a sudden drain problem on a weekend, our usual plumber was unavailable. We called the John White Rooter Connection based on the recommendation of a friend of ours who uses them for his property management business. Turns out we were outside their service area, but they found someone willing to show up anyway. He did a great job, going through the drains a few times to make sure everything was cleared up, and was very friendly and helpful. Hope never to need their services again, but if we do, we know who to call.
Tu valoración: 5
Fullerton, CA
THESE GUYS ARE PROS!!! VERY CLEAN, FAST, AND THOROUGH!!!
They came out to clear my shower and toilet that were backed up. They came out and cleared the stoppage very quickly and when he was done he even hosed down the area around the clean out and rinsed the messy water down the drain from the backed up shower.
He worked quickly, was clean, friendly, and showed up on time; what more can you ask for?
Tu valoración: 5
Santa Monica, CA
Arrived on time, charged a fair price, and even found a problem that could have cost me thousands. I cannot tell you how satisfied I am. These guys are great!
Tu valoración: 5
Los Angeles, CA
Wonderful service all done with a smile. Very professional at getting the job done and letting me know exactly what needed to be taken care immediately and potentially in the future. Never felt like they were trying to up-​sell me either but instead treating me fairly. After they were done you couldn’t tell they were there. I will definitely use them in the future!
Tu valoración: 4
Culver City, CA
Brian showed up on time and was very straight up about what needed to be done and what he found. Told me what I needed to do next time in order to save money. Didn’t leave any sort of a mess and was done very quickly.
Great service.
Tu valoración: 5
Culver City, CA
I was very impressed with this company, Rozanna was very helpful when I called and the person who came out to do the work, Israel was amazing, he explained everything as he went along and cleaned up after himself. Rozanna called to let me know that they were in the area (earlier than our scheduled time) This suited both my neighbor and myself perfectly. Very impressive indeed!
Tu valoración: 1
San Fernando Valley, CA
Absolutely poor customer service, I’m suprised that they are still in business. The people I’ve spoken with on the telephone were nice when I first called, yet they gave me inaccurate pricing. When the technician came to my home, he also gave me inaccurate information and said «I haven’t worked in a few weeks but I did just receive an e-​mail that they raised their prices.» They have been unable to honor the original prices, and they pulled a complete «bait and switch.» This company should NOT be trusted in any way.
I attempted to speak with Management but had no luck there. I’d rather work the situation out with them directly, but they never returned my calls.
Stay away!!!