Jiffy Lube

I always come to this location, the employees are friendly, Jeanette has a Great attitude and can make really good coffee fresh… Fransisco Steven and Caudry are very knowledgeable and helped make sure my car is running at its highest performance… Thanks Jiffy Lube Crew!

I had a lovely experience at this location today. I don’t normally write reviews for businesses, but I felt compelled to do so by the extraordinary service I received today from JR. He was very helpful and assisted me with any questions I had. I was especially impressed with his great customer service and upbeat personality. This is the second time I’ve been to this location and received really great service. Keep it up team, I truly appreciate it.
Sincerely Bee Bo

Great customer service !!! Went in there for the very first time and Jorge took care of my Honda. Was in and out in 40 min. Also love that they offer free wifi and coffee. Thanks for the great experience !!! Definitely will be coming back

Great customer service. George was very helpful — never once tried to «sell» me any service that wasn’t needed. Of course I came in for a basic oil change, but added to have the transmission fluid and wind shield wipers changed out, ONLY because it was long overdue, and George recommended it. But never once did I feel pressure to add additional services.
They have a lounge area for you to wait in. only took 45 min for my car, and there were people ahead of me. I just went home and had them call me when my car was done.
Definitely recommend, and will come back.

Absolutely fantastic! I drove a bit out of my way to this location but it was worth it! Although a bit on the small side everyone was tremendously helpful. Especially Sophia, she even gave me a quick solution to one problem! Everything that was done to my car was explained in easy to understand detail that even a car dummy like me could understand. Would come here again.

Thanks to George, Sophia & Jeanette for their Outstanding Customer Service 5stars
Please come to5829 Adams Blvd… They take Excellent care of my car

Most of these chain oil-​changing companies will give you good feedback on what other things your car might need besides a change of oil; however, they can be highly over priced. I was quoted a price over the phone for an oil change and was confirmed that on site. The only extra thing I bought was an air filter. They replaced a backlight for me, which I had the bulb they just replaced. There was only I car in front of me and it took well over an hour to get my car. I walked away paying twice as much as I was quoted. At the end I did not care to argue I was wanted to leave. They checked off that they vacuumed my car and cleaned my windows. My carpet was still dirty and my windows had greasy hand prints on them. Never again will I return to these overpriced oil changing places.

While this jiffy lube has Very good coustermer service and Free wifi in the lobby is a plus.
They also showed me everything thy checked an answered any auto questions.
The only complete I have is that I was charged 56 dollars for a standard oil change. as when I attempted to ask what was so special that I had to pay so much all they said was it was a signature service. I don’t remember asking for that. I finally got a 12 dollar discount. But overall a over 40 dollar oil change is too much for me, even if the costumer service is good. Will not come back.

I had such a bad experience at this Jiffy Lube, which surprised me since I have always had positive experiences at other Jiffy Lube locations. They reviewed what they found with my car… when they said all of my lights were fine I pointed out that my brake lamp was out and the light on my dashboard signaled it. They also told me I needed new windshield wiper’s… But the wipers on my car are brand-​new, and when I pointed this out they double checked and sure enough couldn’t find anything wrong with them. They also didn’t know what type of oil to use, and asked if I would like a sticker in my window to tell me when to get another oil change but failed to put the sticker. The service attendant was friendly and apologetic… But I have no confidence in what they told me about my car.

Once again this jiffy Lube deserves 5 stars, I brought my car this time around, for a complete maintenance, the whole staff was professional friendly and courteous, my car was taken cared of in a timely manner, in and out within an hour, that’s fast considering everything they did for it.
They could not answer a question I had at the time of my service, but the manager himself looked into it and promptly called me within a couple of hours to tell me the answer I was looking for.
Now that’s what I call customer Service!
Thank you to the whole staff, you don’t see this kind of attention to the customer nowadays anymore.

Great staff and quick service. They explain things in detail and treat everyone professionally. They seem to truly appreciate their customers. They have a Unilocal award in their lobby! Kudos!

I honestly couldn’t ask for more courteous and efficient service. Always kind, respectful, honest and thorough!

I have a 2002 BMW 530i, and my engine had a small oil leak and my engine oil low indicator came on. I pulled into this jiffy lube and a gentleman named Jr helped me out. He topped off my engine with 5W-​30 (the standard for BMWs), and DIDNT EVEN CHARGE ME! He knew that I was not a jiffy lube customer, but helped me out anyway. I was blown away. Will come back here for an oil change once its time!

Trust is important in all things, but especially with mechanics. I have been there twice, the first time, I was impressed with the level of engagement and communication, because of this, I overlooked when they asked me to sign that they had vacuumed the car, only to find that the car hadn’t been when I stepped in it. I asked them to correct it and they did. The second time however, I took my car, which I use much more often, this time, I knew that one of the tires was low on air, and that tire pressure should be at 40−41psi. They asked me to sign that all the stuff had been done, I asked the mechanic if it had actually been done, because the last time they hadn’t vacuumed, he looked me straight in the eye and said, «i did it myself, the back carpet had dirt that was embedded and hard to get out.» I asked him if he was sure, knowing I had vacuumed it just a few days ago, but I have a dog so I knew there was stuff back there. He said yes, I went out the car and I said what about the tires, the front passenger has a leak, again, he looked me straight in the face and said «this should run at 32psi and i checked it myself, it’s fine.» I asked him to check the gauge and it measured at 39psi, He asked if I wanted more air, and I asked him «shouldn’t you let air out if it’s suppose to be at 32psi?» I told him that I would post this, since it was unfortunate that they are lying about the work they are doing. It makes everything questionable, and that is unfortunate, since they really are the nicest place I have gone to change my oil.
My advice to everyone check before you sign. they are nice, but the efficiency is at the cost of the signature service.

Excellent service! Mateo serviced my car, he even gave me a free inspection and services my oil fast. I was not rushed, they couldn’t find me in the system because I’m from out of town and he was very patient with me! They even entered me into the system as a new customer and gave me a nice offer. I saved 50% because of a coupon I had printed out and he honored it. I recommend this jiffy lube location in culver city!

FAST AND EFFICIENT
They even have a Unilocal recognition reward for their excellence in service!!!
This place attracted me because it’s close to home. The shop has high Ratings. And my jaba mobile needs an oil change. The guys are friendly and professional and laid back! My oil change was quick — 15 minutes. In the meantime they walk you to the lounge and point out all the courtesy stuff: bathroom, coffee, water. TV and free WiFi to keep you entertained. The spot closes at 7pm because most oil stations close at 5pm — extended hours are always nice. Happy with my service and will definitely be back after 5k miles for another change.
Synthetic oil change: $ 89 minus the $ 15 Unilocal discount = $ 75

I needed an oil change and refuse to drive to Glendale for an oil change so decided to stop at a near by jiffy lube! As soon as I arrived Mateo gave me great customer service. I’m not very knowledgeable when it comes to my car but I knew I needed an oil change and that’s all I could tell him, lol. He didn’t push any sales on me and made me feel very comfortable. I waited in the lobby for 20 minutes; clean area with coffee and water for customers. I was very pleased with the service Mateo provided I will most definitely be returning.
Oh free wifi!!!

Highly recommend! Every employee treated me well. Mateo gave me good advice. No one pressured me to buy things I most likely didn’t need, which happens to me at most other oil change businesses.
I appreciate that they were fast, did a solid job, and even vacuumed my car. Keep treating people this way and people will keep coming back. I also like the fact the manager comments on Unilocal posts, it shows me they really care about the customer.

Been going to jiffy lube for years ! But this one Best one in the city on my opinion. Very friendly staff and Mateo was very helpful and Manage my situation perfectly. And I even saved some $ thanks !!

First experience is pretty weird so far. I got here at 6:28 pm and the place looked closed they were already mopping the floor and were reluctant to see me.
The website hours say from 7 am-​7pm, so it’s a little odd that they’d close up shop at 6:30 pm. Unsure, if that’s common amongst oil change shops. If you’re commuting from work, I wouldn’t chance it. Probably better to come here at lunch.