GameStop

TERRIBLE SERVICE! THEY WILL STEAL YOUR MONEY. DONT BUY HERE!!! Bought a play station game for my husband for $ 30 that did not work at all, they only gave me 50% back in store credit (obviously I don’t want anything else) or $ 9 cash. Workers did not try to help, the only thing they said was «it’s just how it is»

The staff here don’t wear name tags so you don’t know the name of the person who isn’t doing their job. I’ve had them fail to call me for preordered games on several different occasions, and when I asked why I didn’t receive notification I was promptly given several different excuses, none of which made logical sense other than to prove their own laziness and/​or incompetence. The corporation is a solid one, but this store would make you think otherwise. Do yourself, and anyone you shop for this holiday season, a favor and go to the GameStop at the Fox Hills Mall instead. Bob and his staff there know how to treat customers with respect, and when Marcus didn’t know the answer to my question today, rather than making something up, he asked his boss for help and got the right answer. Night and day difference in how the two stores are managed and how they operate.

This store ok, there always busy, a Lil standoff ish, but they do help u at least, the Crenshaw mall store on the other hand worst store in there business

They put me on hold for 13min and didnt pick up so j turned it off. All i asked is if they have a game in their inventory ;_​; and for them to put it on hold.

Went there to buy a new memory card yesterday for my sons Nintendo 3Ds. We received great assistance, Andrew was helpful and didn’t rush me when I had questions as other places do. I didn’t feel dismissed and pushed to purchase a product — which made me feel more comfortable buying a new card and new membership for my son. Great service Andrew! Thank you

My mother gifted me a pre-​owned iPod Nano Gen 5 8GB from this GameStop location (I picked it out of a line of other pre-​owned iPod’s on display in the store). The iPod dies fast on a full charge (it usually lasts between 30minutes-​to-​1hour on a full charge). I truly regret keeping the iPod.
Note: When you buy any new or pre-​owned product from any store, truly test the product out and be aware of the store’s return/​exchange policy for that product (GameStop’s pre-​owned merchandise return/​exchange policy is pretty stiff). Be especially vigilant with buying pre-​owned electronic goods (whether bought for yourself or others).
For the record: The condition of the iPod when purchased was okay (it had some minor surface scratches). The iPod’s performance is what wreaks.

I checked online this store has most of the ps2 games I’m looking for (nfs, mk, wwe & some other series) so I drove there (almost 8miles away from K-​town)
When I went to the counter & asked for the ps2 games collection, the guy who helped me (later found out he’s the manager) straight told me they don’t have any ps2 games. I told him that I saw online they have few titles on hand. He told me those are not for sell in the store (!?) & I can only order them online. And he told me he’s sending those to different store so he can’t sell. Then when I asked about the district office number, he softened a bit & asked me exactly which game I’m looking for. I told him that I’m looking for few games, still he asked me which particular games. After finding out I’m looking for wwe all stars & Nfs series. He personally went through all the games behind the counter & showed me few titles. He was being nice by then. But still he didn’t let me see what they have in the treasure chest & finally I asked for one drawer to see if I can find anything & I found almost ⁸⁄₉ games in one small drawer. And I saw they have 10+ of those drawers. I know GS is trying to ‘get rid’ of those ps2 games. But keeping them in the drawer is not a good idea
I was buying those games for a 8yr old kid. I have a ps3 myself & thinking about upgrading to ps4 soon. But after being treated like that, I think I’ll buy that from Best Buy. U can even buy games from eBay or craiglist. The reason we go to retail stores are hands on the merchandise & great customer service. If we don’t get that, what’s the point of going there?
The store is neat & clean. Pretty sure they’re ‘stocked up’ with the games. And the parking is really big, if u don’t HAVE to park right in front of GS, I think u can find lot of parking spots

Terrible experience. Go somewhere else. I looked up a game on their website it said in store, I called to confirm they had it, then once in store was told they would not honor their own websites price. They girl who helped me was very rude about it as well and wouldn’t get her manager just came back with his answer of no they would not honor their own pricing (even when it said store price!) So i walked over to best buy who did actually price match to game stops website and gave me that price. Such a waste of time and such horrible customer service. Don’t waste your time there.

Located in the Culver City shopping center, it’s really convenient. You can walk around and eat and shop and end up at Game Stop!
The staff here are really knowledgeable when it comes to all things video games! This store is also well stocked. If you need something, chances are they have it. You’ll also find it fast because everything is really neat and organized.
My husband buys xbox 360 games and DS games for our daughter so we spend a lot of time here :)

I’ve been to many GameStop locations in the past. I stopped going to many in the past because after a few visits they always screwed me over in some way. One location (not going to say it) sold me their last copy of a game and charged me for a new price. The item was open because they used the box art for the display to save on cost. Problem was when I went home and played the game it already had a saved file on it. This game was obviously not new and I went back and returned it. The manager tried his best to say he didn’t know, which is probably true, but that just means poor management and or a deceitful member of their team. That said I stopped going there. Other locations forgot my pre-​orders, another one tried to add other things on my bill, another didn’t honor coupons.
With all that said here is my main point. I started going to this location for the last 4 months now. Staff is great, always have good recommendations, always friendly, hands down know what they are doing. All the other locations took about two mo0nths to slip up and like I said I have been going to this one for a little over four months now and everything is good. So I will continue to bring my business to this location because I am very satisfied their work

Great place for anything video game related. The guy that helped me (Steven) was very knowledgeable about the gaming industry and its products. He helped streamline the whole process of purchasing Mario Tennis Open for the Nintendo 3DS. Overall, if you’re a local resident this is the place to be for your video game needs and the employees are all friendly no matter what other angry and subjective reviewers have posted.

I love this Game Stop. It’s nice and spacious, and they always have the games I’m looking for. The people who work here are really helpful when it comes to finding what I need, and they aren’t pushy about things.
I can always find the games I want used which saves me money here. Everything is organized as well so I get in and out fast.
I recently bought a Nintendo 3DS here which I’m really happy with :-)

DBs and kids central. Lol! I don’t play video games, so the only reason I EVER come into a game stop is because I’m buying someone a gift. Really? Why are video games so freaking expensive? WTF? Anyway, parking is a pain in the behind, I hate this location especially because of the parking situation. I hate when employees have full blown conversations with each other while helping customers, I think that’s rude. I don’t know why the cashier couldn’t just focus on us and check us out instead of trying to help everyone else. It took forever to get a gift card and get out. I was in there longer then I wanted to be and I think I lost some braincells in the process… but the store is clean, the people are helpful, and the cashier was able to answer any and all questions we had.

Located in the Ralphs/​Best Buy shopping center near Overland between Venice & Washington this Gamestop has served the community well for several years. I’m a long time customer and have always received great service here even though the employees and management have changed.
The selection is great, the store is well organized and they always go the extra to help you locate a game or item you might need at another location if they don’t have it.
I’ll definitely be back here again.
Oh and that Shawnette girl working there is pretty damn hot and knowledgeable about games, that doesn’t hurt either.

The few times that i’ve been in here, the staff has always been helpful and willing to either talk my ear off about the latest games that are coming out, or just let me go about my business, depending on what mood I was in.
I didn’t feel pushed into buying any used games or preordering any games, which is what I feel when I go into most Game Stops.

Man, I usually love game stop but I recently had a pretty bad experience. I went last Saturday and my friend and I were looking through the ps2 games (looking for some good oldies). My friend saw a stack of ps2 games that was out of place (it looked like it was going to topple over) so he placed them back on the shelf. Some younger girl, with short hair, in about her mid 20s yells «leave those alone!» and runs toward them and says that she was putting them in alphabetical order. She didn’t say sorry, excuse me, she seemed very annoyed when he was just trying to help.
Earlier that same lady was very unhelpful to a mother who was looking to get a Nintendo DS game for her son. It was obvious that the mom was completely unfamiliar with games. She was trying to get the employees opinion on a game but the employee just said, «It’s an RPG game with lots of reading» and used other terms that obviously confused this lady sort of condescending and with attitude.
This experience made me not want to buy anything. The other lady behind the counter was very pleasant and actually took her time to talk to customers. Which makes sense considering there was no one waiting to talk to them.

Cute little GameStop location. Employees were friendly, selection was respectable, parking was easy, and Café 70 Degrees is a great lunch spot to hit while you’re in the neighborhood. Win!

I know they are a chain bt when I bring in a dozen games to trade in, can you please be helpful and show me the itemized breakdown before you rig us up? I mean, really? A dime for one of our games? Sure it was Madden ’06 or some crap like that, but I asked you for a list and you referred me to the tiny screen that only showed half my stuff and then mumbled your way out of showing me the rest.
I should have just walked away.

I will never go anywhere else, GS!
You are there for me when I need you… when I need to dump loads of money on Legendary Editions of games… to help me dream about the joys that Prestige Editions will bring me… to help quell the anger brought on by headsets that crap out in the middle of games… to send me beta codes when I need them.
We talk about weapons. We talk about maps. We swap gamertags. You help me maintain my status in my coterie of geekdom.
You’re the next best thing to my dog.

I’ve never been hit on in my whole life, until yesterday. By a THIRTEEN year old boy. Stand-​by for thooooose details.
Anyways, it’s a full year later and I’m still coming to this Game Stop location. I’ve purchased my XBOX360 console, all my games, popped in for questions, etc and the experiences here have always been very pleasant.
If you watch X-​PLAY on G4 like I do, coming to this store is like getting that show live. You can ask the employees basically anything about ANY game and it’s like you get your own personal Adam Sessler and Morgan Webb giving you a full on review. I went in yesterday to buy Velvet Assassin:
It’s a WWII themed game where you are a female assassin in Nazi Germany. Basically you’re a hot British Secret Agent named Violette Summer (based on the TRUE story of Violette Szabo
), run around in SS Uniforms OR sometimes you can get her to prance around in a little nightie while slaying unsuspecting SS Officers. It just released, and there’s little to no information about it on line ((BTW Morgan Webb gave this game a solid 3 stars out of 5, whatever man I played it til about 1am and it’s seriously SO much fun!!)) And as the employee that rang me up said «Very under the radar» and gave me a kind of background about how it was mentioned last year but disappeared from the market for the longest time only to resurface out of nowhere on April 28 of this year. You know, I can totally appreciate information like that. As a gamer, knowing details like manufacturing, producing, etc is important to me. Since I’m obsessed with achivements, I asked if a strategy guide was available, and although yeah I coulda just walked over to the rack of guides, the guy took the time to search for it in the computer instead. Because there is hardly any feedback publically in regards to this brand new sort of sleeper game, the employees told me to come back after I’ve finished it to let them know how it was so they could pass that info along to everyone else.
Well, done Gamestop. I will always keep coming here. And as I was leaving I get stopped by this 13-​year old kid that yells «Holy shit are you a gamer? What did you get?» And I show him the lime green encased game and he starts asking me all kinds of questions (i.e. gets me chit chatting about GTA’s, Need for Speed, Call of Duty, etc) and I’m thinking… wow how sad it is that I can totally relate in the gaming world to this little kid. And that’s when he proclaims «I LOVE girl gamers. Why don’t you come over we’ll play sometime» With a sneaky look on his face. So that’s when I say «Sorry kiddo, I’m old enough to be your mother.» I walked away as this kid’s like standing there trying to do the math because I look perpetually 16 years old sometimes…*sigh* The children are so bold these days! I was seriously like DANG why can’t we add like 8 years to you and transform you into a really hot girl?! Sheyat I’d be over in 2 seconds!