Midas

My vehicle was damaged after the Midas in Crofton, MD, did an oil change and replaced the drive belts. I want my money back. On 26 July 2013, I went to the Midas off Rt. 3 in Crofton, MD, for an oil change and asked them to take a look over my car for any other issues. They performed the oil change. They noticed that my three fan belts were just beginning to wear, so I authorized them to replace the belts after showing me the wear. After starting to perform this maintenance, they notified me that I might want to keep an eye on my radiator because they noticed some moisture around it. Friday morning, 27 July, ALL of my coolant had leaked out of my car and onto the pavement. I figured that they warned me something might be wrong, so I refilled it only to have it immediately leak out again the next time I use my car to get to work on Monday morning. I try to make it home but my car overheats and I have to coast it into a gas station/​service station at the intersection of MD-​175 and MD-​32. The mechanic there takes a look and points out a hole that had been punctured in my radiator. I schedule an appointment with the mechanic I use for big problems, Lee at the All Tune and Lube in Pasadena, MD, and he takes a look at my car. He informs me that the radiator was not damaged by normal circumstances. According to Lee, «the radiator was not leaking from a rusted seam, it wasn’t rusted around the hole, it wasn’t in a spot where a rock could have it hit while she was driving. The hole was right next to the bolt that you loosen to get at the drive belts to replace them. This was damage caused by the shop that replaced her belts. Leaks like those do not just happen overnight naturally.» He also looked over the rest of my car and found that the oil pan gasket had gone bad and the oil that I just had replaced had already leaked out — which the Midas in Crofton did not notice. After my trip to this Midas, I had to spend an additional 585 $ to keep my car running after paying 308 $ for the work that Midas did. No one had worked on my car except the Midas in Crofton for about 10 months prior to this event. They were right on my way home from work so I’d stop to get oil changes without any issues. When I approached the manager about getting just a refund for the drive belt replacement and oil change today, 2 August, after my car was repaired by a competent mechanic, he absolutely refused and would not take responsibility for the damage which every mechanic at All Tune and Lube will attest was not standard wear. I am LIVID and WILL NEVER GO HERE AGAIN. The only reason they are getting one star is because I can’t give this shop zero.

I was really happy with this place until I picked my Jeep up from them. From the start they were very friendly and upfront about what I needed and even recommened I not have services I thought I needed. Because they were closed when I was able to pick my Jeep up I asked that they park it in the lot and lock it up, which they did. Unfortunately, they also left all of their grease and nastiness ALL OVER the entire inside and even the outside — on the door, covering the steering wheel and console, really bad on the door kick just inside the drivers door, and even in a few other places it should not have been like smeared on the front fender. I’m appalled at their lack of respect for someone’s (expensive!) property… and likely will not be back.

This place is a scam. Went and got life tie brake pads. I went to get new pads after the new ones went out and they refused to put on new ones b/​c they wanted to do additional work. They are a disgrace and I will NEVER go back to this place. DO NOT GO TO THIS PLACE.