C & H Sugar Co

I love seeing this old factory each time I drive across the Carquinas Bridge or walk down to the marina (I live in Glen Cove across the water from the plant). When I first moved here I wasn’t even sure it was still in use. I think it’s really cool that they have kept it like it’s been for over a hundred years and not built some ugly «modern» building — very few places in CA do that. And the C&H sign lit up at at night can’t be beat!

What the heck are the Umpa-​Lumpas up to and C&H?! Several times during the month sirens echo out at night from C&H filling the small town of Crockett causing me to feel fear/​anger/​annoyance. I heard a rumor that the alarm summons the volunteer fire crew but why, did the crème brûlée burn?
You never hear ambulances, fire truck or police alarms to alert you of a real emergency. It is akin to the alarm that Fred Flintstone heard at 5pm, except this alarm is at 3am. You are left to wonder if its a community alert that the zombies are coming or if your microwave has become possessed. Its 3am, who knows what terror can strike you heart as you awake from your peaceful Dali like dreams.

I’ve lived in Crockett for about 8 years now, and C&H has always been a small nuisance, but as of lately they have really been quite disruptive! The noises that come from this refinery are unearthly and extremely loud sometimes. There is an old steam whistle that blows every day around 12pm, and also blows to signal the volunteer fire department. But at night sometimes they will let steam release from the whistle for hours at a time! it makes a low annoying whistling sound that is loud enough for the entire town to hear.
The worst/​scariest noise is at around 3am sometimes it sounds like a bomb went off or something, the sound shakes the house and gives me a heart attack! I’ve called to have somebody contact me so I can know why these noises are necessary but until they do reach back to me I guess my my father and I as well as the entire city of Crockett, CA will have to live with it :/​
The only reason they are worthy of two stars is because I still love their products

I talked to my neighbor who sent me across the street to a second neighbor who gave me the number of someone at the factory. I left a message and an hour later she called back. She was helpful, answered all my questions about one of the two sounds disturbing our abode. It’s almost manageable. I guess we’ll adjust. Understanding the reasons for the sounds makes it a little easier, so I appreciate their response. Thanks!
Living on the side of Crockett is not for sissies. I suggest the Valona end away from the main road where you’re awoken by motorcyclist leaving Port Costa. But then you lose the water view.

Take it for what it’s worth, talking with long time faithful locals the place is beginning to show an object attitude vs the old let’s be family. It it clearly show to bring moral down. Personally I see it as a loss in quallitive/​quantative production. (that is just my opinion and it does not represent the location itself) talking to the locals I feel and understand how knowledgable they are of what can make it better. But one can not know the final solution without having «ALL» the fact placed into the equation.
On the better side of it, there is so much history and Americana life poring out of the architecture that should in fact be preserved. A true representation of our American work force history… Got to love that, and I truly do!
oh and you have to check out «Dead Fish»!!

This is one old ass factory.
If you are a driver, i hope you have all day and night to wait.
I waited from 5:30pm to 3:00am to get loaded and leave.
At least the people there where patient and pretty chill.

Someone at C&H hates me… Do you know where Crockett, CA is? I did not until today. While I love their sugar products… this morning at 5am I get a call asking for help. I’m not sure what it is for. Then for the next 10 mins I get a barrage of calls following it. I decide it is someone pulling a prank on me and I turn off the phone. When I turn it back on at 9am I have 6 voice mails from people asking for help. WTH!!! I proceed to go about my business, but this number keeps calling, and weird half numbers. It turns out… C&H has forwarded one of their main lines to my cellphone! So unbeknown to anyone that is calling me, asking for help about sugar, they keep getting me! I didn’t know it was C & H until the 20^th call later when I finally just give up because I am just going crazy at the call volume and I haven’t even gotten done with work yet trying to sort this out. I call back the numbers which is the number listed with the Unilocal address here, and dial the extension one of the people who called me said they were calling and you know what? I get ME! I have called C&H Sugar to find my cellphone at this one extension! I do not even work there.
So I try to call customer service, but the line is busy. I hope that someone will figure this out so that I can go to work and get some work done. But nothing happens and the calls continue. At noon I am finally able to reach someone and tell her the issue. She tries that extension and ends up calling me back. GAH! Needless to say eventually they fixed the issue and was really nice about it, but I lost 3 hours of sleep and half a morning of work, and I really hate my cellphone now. When I hear it ring I shudder.
Normally I would have given them a rocking rating, but I am exhausted beyond belief today, and was totally annoyed. Although the lady I talked to was totally nice and helpful. They are lucky I am not the angry type. And luckily in the end I just wanted the evil calls to stop. One star for the basics, and one star for the lady who picked up my call. Minus 3 stars for my hassle! I had to troubleshoot their issues MYSELF!!!
Please C&H hear my plea. Don’t forward any of your main numbers to my cellphone anymore and really can I get a lifetime supply of sugar for all my troubles? Kthxbye!