Seriously I should have done a review of this company years ago, they are an online Filter company for A/C, water etc … The quality are very good, comparable or exceeds the ones you buy on your local stores, many times over. If you suffer from allergies or just want less dust, give em a try, who knows you might like them too! Around the black monday time, the filters go on sale at insane prices! and yes I just bought a bunch good for the next 4 years … Never had problem with ordering from them even a couple of custom made sizes, just make sure you measure correctly!
Bill F.
Tu valoración: 5 Somers, NY
I have to say if you are buying a brand name filter from them like Honeywell or PureAir you will get a quality filter. However, I was told that their filters were less expensive and the quality was the same. That was not correct. I’ll post 2 photos you can clearly see the difference. I spoke with Juan and I think he would have accepted a return however I had already installed them in my system. He did not offer any money back nor a credit towards a next purchase. PS: Note the number of folds in the PureAir filter are about 5 – 6 to 1 compared to Filters Now. There is no comparison in these two filters. UPDATE: I wrote an email to the company, they replied back and we discussed my problem. They apologized for any mis-communication between the sales person and myself and they offered a complete refund of the purchase price. They said I could either donate or dispose of the filters. GREATCUSTOMERSERVICE ! ! ! ! They have made a customer for life and I will be ordering all my filter needs from Filters-Now! Bravo! There is still quality customer service in the US.
Ron S.
Tu valoración: 1 Morristown, NJ
Do not buy anything from this company! Customer service is horrible. They made a mistake shipping products I ordered. When I called customer service, they informed me they could re-ship at my cost! When I disagreed, they brushed me off and acted like they could care less. Save yourself the aggravation, order your replacement filters somewhere else.
Michael D.
Tu valoración: 1 Belvedere Tiburon, CA
Do not buy air filters or other products from this company. The quality of their products is poor and they do not honor their return policy.