Boy how things can change. This went from being one of the best McDonalds to perhaps the worst. They never get your order right, you wait forever and they are rude. Sorry. You’ve lost my business!
Marcy G.
Tu valoración: 1 Cranston, RI
Went through drive through at 8pm ordered 2 egg mc muffins and 4 strawberry cream pies. Cash transaction, paid in full at first window. At the second window they informed me that the egg mc muffins were not ready and if I pulled up to the door someone would bring them out momentarily. I pulled up in the designated spot and watched 3 cars receive their order. At the fourth car I turned my car off and went inside. The manager came over to me and asked if she could help I told her I’ve been waiting on my 2 egg mc muffins. She told me that they JUST put them on and it would take 3 minutes to get them. I asked for a refund and she asked why. When I told her that I’ve been already waiting 5 minutes that it was unacceptable that I now have to wait an additional 3 more minutes because they haven’t even STARTED to make them. She took an additional 4 minutes to walk over to the window register and get my money. When I didn’t give her a LEGIBLE signature(my signature isn’t legible … Who’s is?!) she told me that she was not going to give me my money back until I did. She was telling me she was going to have to go back and print up ANOTHER receipt so I resigned the receipt(printed). It is UNBELIEVEABLE the lack of manners and customer service your employees exhibit! If this it the type of people this establishment employees I will never come back. I have never been so turned off by someone and their entitled arrogant behavior. This incident that transpired between that employee and myself has confirmed with me that I will NEVER set foot in this McDonalds. I’d gladly drive right down the street to Burger King where they have respectable decent human beings working there. All set with this dump.
Rasta R.
Tu valoración: 3 Cranston, RI
I was very impressed this time how quickly a super long drive thru line was handled. Last time it took quite a bit of time to get to that long line. This location seems to get your order right. Taste and preparation average. It is what it is. If this is what you’re looking for it’s worth a stop.
Liz C.
Tu valoración: 1 Cranston, RI
I did leave a tip that the coffee is a great deal for $ 1. But now I have to add that the last 2 times I got coffee there it was horrible. The first was in the morning on my way to work last week at around 630am. It was so bad that I threw it out and went to Dunkin donuts down the street. I chalked that up to a bad day. The next was today. The coffee was cold and bitter, very dissatisfying. The price is right but not worth it! I should say they were both hot coffees.
Yelp R.
Tu valoración: 2 Cranston, RI
Totally went downhill with the new staff. Ordered two cheeseburgers and the bottom half of the cheeseburgers were pancakes left over from breakfast. This was nasty. It was 3PM when I ordered this. Really got f’ed at the drive thru. Won’t be going back here. Lines are too long. New staff is horrid. They used to have a very polite crew working there. Now they have people who don’t give a crap working there.
Punishmentperformanc ..
Tu valoración: 1 Cranston, RI
I placed a $ 21.04 for me and my kids, when we got the food home it was horrible and was all cold and tasted like it was under a heat lamp for the entire day. when I called to complain I was put o. hold for 15 mins then the phone got disconnected and then the phone was off the hook for 90 mins… once I did get in touch with a supposed Manager named ron I was assured I would get the whole order replaced the following day when my wife went to get it he only gave her half of the order and once again… ITWASCOLD!!! THISPLACENEEDS A REALLYMAAGEROR A TEAMOFPEOPLETHATKNOWWHATISGOINGON. They have lost a customer.
Kristy C.
Tu valoración: 1 Greenville, RI
My boyfriend and I each ordered a mcdouble & a mcchicken. When we drove to the window they charged us more than they said when we ordered and then when we went to the next window they tried to give us someone else’s order. After all that we left to eat and they forgot one of the mcchickens. After my boyfriend going in and politely telling them they tried to charge us for it again. Some of their staff including the manager were rude. We payed extra and didn’t even get the food we played for. What happened to the customer is always right. That McDonald’s sucks.