The only place I’ll go to get my eyes checked! The girls at the front counter are friendly and helpful. The doctor I was supposed to see was running about 20 minutes late, so she was thoughtful enough to ask the other doctor who had an opening to take me so I wouldn’t have to wait longer. Thank you. The doctor I saw was awesome! She is funny, friendly, and knowledgeable. Such a easy going person. Will definitely continue coming back to this location to get my eyes checked.
David H.
Tu valoración: 5 Kent, WA
I noticed another patient(John C) referenced this costco as a small optical facility and specifically referred to staff as if it were a typical optical lab. this is not the case, I think he may be mistaken. Costco optical has been rated several years in a row as the number one optical outlet and it is by no means a small optical chain, however it does not feel like your typical large-scale organization like wal-mart or something else. I have been going to Costco for glasses for 15 years, and now I am an employee of Costco optical. it feels even more reassuring to understand how important the quickness and quality of our customer’s eyewear is to the business. Yes, things get busy at certain times of the year and it may be hard to return calls. but we do the best we can to make sure everything is running smoothly. I don’t think an entire company deserves a 1 star rating simply because a customer had a mishap one day out of several years of satisfied service.
Karen J.
Tu valoración: 5 Maple Valley, WA
Kris is beyond WONDERFUL. She’s personal and truly cares. She is not in my «network» with my insurance through work and I still go to see her. She makes the whole process fun and is in a great location, just outside her office is Costco optical!
Debbie B.
Tu valoración: 1 Black Diamond, WA
I was satisfied with the service I received from Dr. Lee when I had my eye exam a couple of weeks ago however very disappointed with the customer service I just experienced with the receptionist when I went to pick up my rx for contacts at 4:30 this afternoon. There were two people working in the doctor’s optical reception area, the woman at the front desk was too busy texting on her personal phone to help me. She was sending text messages and laughing about the response she would get from them. She was 100% unprofessional and is definitely a very negative strike against this clinic. I work in the area of customer service and if she had been one of my employees she would have been shown the back door immediately.
Therese S.
Tu valoración: 5 Auburn, WA
I went to see Dr. Dennis Lee for my eye exam as I needed a new pair of glasses. Luckily, for me, he detected a narrow angle in my eyes that could lead to blurry vision and glaucoma. There is a simple procedure that prevents that from happening and after Dr. Lee referred me to an ophthalmic surgeon I had the procedures. I am so glad that he discovered my problem and referred me before I had major problems. Many people think that getting their annual eye exam is only to get new glasses. Eye doctors can find a host of issues when looking in your eyes. Thanks Dr. Lee for your professionalism. You may have saved my eyesight. I’m so appreciative… and I’ll be back next year for sure. no skipping years any more for me.
Joey M.
Tu valoración: 5 Kent, WA
Dr. Lee was great. She really cares and takes the time with her patients. She even went out of her way to call me when she was at home to answer some immediate concerns I had. Reminds me, it’s time for a checkup! :)
Susie K.
Tu valoración: 5 Seattle, WA
Costco is hands-down our favorite place to take care of prescription and eyewear needs. The actual optical center now has a way to take VSP Insurance when you pay — very handy indeed.
Brooke D.
Tu valoración: 5 Maple Valley, WA
Dr. Lee at Costco Optical is very detailed and professional. My monovision contacts weren’t working well, so she presented me with various options, and then prescribed a different lens for my left eye. It works perfectly! Because the optometrist isn’t affiliated with the opticians, there’s no up-selling or pressure to buy. Thorough exam, personable optometrist, and great results.
Nicole P.
Tu valoración: 5 Seattle, WA
Great experince. as someone who hasn’t optical insurance, i had been suffering with my old and expired perscription glasses for far too long as i was under the impression that it would cost me far too much to get an eye exam or new glasses. wrong! for just over $ 60 for an exam, and super affordable frame options, i’m looking sharp in my new glasses and able to see much better at work and in my day to day life. my boyfriend, who needed new contacts, had a similarly wonderful experiance and even picked up a pair of very handsome glasses. Dr. Lee was wonderful and friendly, and Chris helped us pick the perfect frames for our life style– needless to say, we are now happy and repeate customers who will share our experiance with everyone! thank you!