Coventry Motorcar

CMC keeps a fresh inventory specialized in German cars. If you’re in the market for an Audi, this is the place I recommend to anyone I know. They offer a broad range of vehicles guaranteeing to meet your price needs and quality expectations for a used car. I have purchased 3 vehicles from them over the years and loved every one. If you come across any issues big or small these guys will go above and beyond to get it resolved for you as soon as possible.

I wish I purchased my car from CMC. They have a great selection and quality cars too. The owners and workers have a passion for cars and to have great customer service. I bring my current car there for regular maintenance and they always impress with fair prices and quality work. Kyle is great to work with for sales or service. Would defiantly recommend to a friend.

After a pretty bad previous experience (three weeks to replace a wheel) I decided to give them one more shot when my 99 Mercedes was acting sluggish. Coventry Motorcar told me that it «definitely needs to have the transmission rebuilt» and gave a $ 4K estimate. I took it to a transmission shop for a second opinion where they found the transmission to be fine. Apparently, Coventry Motorcar didn’t even take the car out of winter mode when road testing (a Mercedes switch for winter driving which disables first gear). I then took it to the dealership which quickly diagnosed an electronics/​speed controller issue which, when replaced, completely fixed the sluggishness problem.
But I guess I could have spent $ 4K with Coventry Motorcar for a needless repair and still have my original problem?

Just bought a used Audi from CMC, I have to say the experience was incredible compared to the large car dealerships that I’ve gone through in the past. The people who run CMC actually love these cars, they’re not just random sales people/​mechanics who happen to work at an import car lot. You can tell that they hand-​pick the inventory and they know the ins and outs of these cars.
Sales experience: I spoke with Scott via email and phone before going there for a test drive, and he was extremely responsive with calling/​emailing me back. He answered all of the questions I had about the car, gave me the price I was looking for, and gave me a fair amount for my trade-​in. (Side note: I previously brought my trade-​in to the goof-​ball dealership where I originally purchased it and serviced it for the last 7 years and they offered me less for it than CMC.)
Inventory/​Service Comments: I don’t have much experience with their routine service offerings, but you can tell that CMC takes good care of the cars on their lot. You can expect their inventory to be running in top-​shape and if any problems arise while you’re looking at a car they’ll take car of it without hassle. All of their cars are super clean and they have a nice selection for being such a small shop.

Well after dealing with them with a car that was nothing going but issues and excuses, figured we would let them make it right. Needless to say after being charged $ 172.00 for an oil change without being given the cost of service beforehand, we will never go back again. Not only was the price ridiculous, the work was performed by the Salesman, not a qualified auto mechanic worthy of the $ 92 hourly rate. If you wish to have a nightmare of a buying experience, check out coventry motorcars.