Firestone Complete Auto Care

Countryside, Estados Unidos

2.7

Cerrado ahora

15 opiniones

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Contacto

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Teléfono:
+1 708-340-7199
Sitio web:
www.firestonecompleteautocare.com
Dirección:
5600 S La Grange Rd, Countryside, IL, 60525
entre 56th St y 57th St
Paradas y estaciones de transporte público cercanas:
2.9 kmLa Grange Stone Avenue
3 kmLaGrange Road
3.1 kmLaGrange & Hillgrove (Metra)
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Información del negocio

Tarjetas de crédito
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Hoy

Hoy 07:00 – 19:00
Cerrado ahora
Horario local (Countryside) 2:29 miércoles, 11 de junio de 2025

Horario de apertura

lunes 07:00 – 19:00
martes 07:00 – 19:00
miércoles 07:00 – 19:00
jueves 07:00 – 19:00
viernes 07:00 – 19:00
sábado 07:00 – 18:00
domingo 08:00 – 17:00

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15 opiniones sobre Firestone Complete Auto Care

No se requiere registro
Tu valoración: 3
La Grange, IL
I got into this particular location at 4pm, was told that i would be in and out, if they could actually fix my headlight, i waited almost 2 hours for service and completion. I was charged 60 bucks to fix a headlight! The salesperson was very professional about the matter, and i didnt argue at all about the price because i couldnt have fixed it myself!
Tu valoración: 1
Willow Springs, IL
This was my third and last time going here. the first two visits were fine. This time I waited two hours for an oil change, despite having an appointment. the wiper blades they installed stick up over the hood and do not completely wipe the window. they called two days later with questions because they had difficulty with fleet billing. Two more days later, the store manager called and left a voice mail message that if I did not call back to resolve the billing issue, she would report as an auto theft.
Tu valoración: 1
Western Springs, IL
Update 01/​16/​2016: I responded on the same day (11÷25÷205) to the business owners comment below and as of 01/​16/​2016, have heard nothing back. In addition, I posted this identical review on the Firestone website at: firestonecompleteautocar… Surprisingly, Firestone removed my review within 7 days of going live. Now I see that all reviews have been removed from the Firestone site and consumers are not able to post new reviews or see previous ones. Be careful when thinking about doing business with Firestone.
Tu valoración: 5
Logan Square, Chicago, IL
Their waiting area is never overwhelming or overly crowded with people coughing everywhere… not dirty or greasy. I appreciate that. They have a television, along with good magazines, hot coffee and free wifi.
Victor behind the counter was friendly and professional. My wait time was 3 hours, with a small fee to fix my flat tire. They were kind enough to offer a ride to my house if I didn’t want to wait (but I needed a ride back, so my husband can give me a lift.) I took then up on their offer since I live close by.
It may be a little cheaper at discount tire across the street, but I feel the quality is a little better at firestone.
This is my 3rd visit at this location and I have never had a problem.
Tu valoración: 4
La Grange, IL
After doing research of other nearby places, this was the most affordable place for me to get new tires, by a landslide. I was able to get an appointment when I wanted (I requested about a week before), the only bit of trouble was with the turnaround time. The website says you’ll hear back within 4 – 24 hours, and when I requested on a Friday at 1230, I didn’t hear back until Wednesday (with Memorial Day in between).
Other than that, no problems. Friendly staff, they got my tires changed, and other minor services completed in one hour while I waited. I would definitely go here again, but would recommend a call if you require service more urgently.
Tu valoración: 1
Brookfield, IL
bumbs. no good stinking bumbs, and thats all they will ever be… bumbs!
Tu valoración: 5
La Grange, IL
was exremly happy with service and honesty from brad victot ramon great service h and friendly attitudes all the way around from now on will be my full service facility
Tu valoración: 3
Brookfield, IL
Time to buy new tires for my truck. My GF recently bought tires here and we had a good experience. So when it came time to replace my tires we headed back to Firestone. Bought a set of Destination A/T’s. Tough tire with really good reviews.
The staff is young kids doing there job. I opted out of all the add ons they offered.
I told them to check my rear brakes when they had it up on the rack. They called me back and said my rear brakes were shot. I ask how much to fix and they say $ 530. Are you kidding me? Needless to say I didn’t have them do the work. I went to Autozone, bought all the parts; drums, shoes, hardware kits, etc. Cost me $ 150. Took it home and in 1.5 hours I redid the rear brakes.
In talking to the sales guy they charge $ 106 per hour for labor. So even if they take two hours to redo the brakes, they are charging $ 300+ for the parts. Yikes!
I’ll use and recommend them for tires, but not for service.
Cheers!
Tu valoración: 1
Brookfield, IL
This place is awful!!! Do not take your car here!
They tried to rip me off by making me pay for an alignment job even though I have unlimited alignment with them. They left my car in worse shape than when I brought it in. I am also down a quarter tank which means they ripped my car up and Down the street before returning it to me. All this after I explained to them that I just installed a new clutch along with other trans parts.
Do not take your car here. They just want your money
Tu valoración: 2
Chicago, IL
I had them price out some work for a 2004 nissan murano and a 2003 nissan 350z and it was extremely overpriced. The only work I will get done here is my life time alignment.
Tu valoración: 2
Oswego, IL
My wife spent $ 300 for a front brake job in summer 2009. We had the front pads and rotors replaced on her 2005 Mazda3. It has been one year since the work was completed; and while the brakes are performing as expected, it is apparent that the work isn’t complete. When the car is first driven after sitting overnight, the brakes squeal very loud for the first few revolutions of the wheels. The only explanation for this is that the anti-​squeak shims were not installed when the pads were replaced.
We went to Firestone thinking we would have saved money compared to a Mazda dealer. Our experience with Firestone just proved to us that if we want the work done correctly with a parts and labor guarantee, just stick with OEM parts and service. Boo Firestone… we’ll be going to Pugi Mazda for any work on the Mazda3.
Tu valoración: 4
La Grange, IL
Multiple positive experiences with their tire replacement policy. Straightforward staff. No problems.
Tu valoración: 3
Chicago, IL
These guys are your typical chain chop mechanics.
That said, from my experience they are solid, and their customer service is excellent. However, in their zeal for what they «feel» is right, they over tightened my lug nuts far past spec (like 150lbs/​ft, on a lug that requires 58−72lbs/ft… for someone trying to change a flat tire, the little wrench in your trunk can’t give you more than 75lbs/​ft of torque). Basically, I would’ve needed a breaker bar to get my lugs off.
Surprisingly, when I brought it back and asked them to change it to my spec, the guy who actually did the original work apologized because he felt more comfortable with the higher torque he applied to my lugs. I appreciate when someone’s heart is in the right place, looking out to avoid potential disasters, but I prefer when someone puts ego on the shelf and makes sure they are following spec specific to my car — not their gut.
Regardless, for tire related stuff I can heartily recommend them.
Tu valoración: 5
Bolingbrook, IL
This Firestone always does a great job on my car. All of the workers and very nice and knowledgeable. They are open 7 days a week and that makes it totally convenient whenever i need work done.
Tu valoración: 1
Berwyn, IL
Wish I can give negative stars.
The $ 500 brake job on my front end was a joke. I was told my life was in danger when a mechanic at NTB inspected the front brakes after six months of use.
Went back to Firestone on a Sunday, they were amazed at how bad the rotors and pads were gouged and replaced it under warranty two days later.
They improperly put my car on the lift, thus damaging the skid plate bracket. When I saw them take the car out with something hanging down, I knew they had done it. I don’t go off-​roading and it takes A LOT of force to damage ABS plastic, not driving over debris (which I haven’t done).
They first claimed they didn’t do it. When I said it wasn’t like that the day before, they said the car was like that on Sunday, but they just didn’t notify me that it was damaged. I said they must have damaged it on Sunday then.
They said nope.
It’s plastic for all I care, I just hate their lies.