Thunderstar Stages

Bus ride from hell! Incompetent bus driver. Bus broke down four times between Petaluma and Ashland, Oregon. While broken down on the side of I-​5 at top of pass in Oregon the students were told they would try to «limp» the bus down the mountain. The company didn’t send a new bus. They just kept jump starting the bus filled with students. Eventually the company got taxi cabs for most of the students, but there were some who rode down the mountain on the broken bus. A trip that should have taken 5.5 hours took 13 hours. The driver was constantly smoking cigarettes right outside of the bus and the smoke kept coming in the bus. For the trip home the company sent a «new» bus with a broken air conditioner, but they did make it home.
I give Thunderstar zero stars!

We used this service for our 10÷24÷15 wedding in Sebastopol. The buses were clean and on time. Leading up to the day, my mom worked with the shuttle service to confirm details, and we had to rely on our venue coordinator for the information the shuttle service needed to plan — which seemed a bit odd to me.
I am also giving 3 stars because my groom and I rode the last shuttle from the venue, and the driver was rude to us — which was uncool given the high we were on from an otherwise amazing day. I understand the frustration of carting 100+ drunk people around, but I would think that customer service could prevail at least to the bride and groom.
My parents and 4 guests were also stranded at the venue for over an hour, waiting for the shuttle to return.

Beautiful clean bus, great driver. Thank you

I love Thunderstar! I have used them twice now for large group wine tasting tours from SF and Sonoma County and I can not rave about them enough! The drivers have been incredible, courteous, and always on time. Our most recent bus was truly state of the art and included a bathroom (pretty critical for a long day of wine tasting) and even charging ports between the seats. I would book them again in a heartbeat.