Value Auto Service

I have a 2007 S40. Tom performed a regular service quickly for a very reasonable price. Two weeks later the check engine light came on. I went back and thought I would have to leave the car… Tom stopped what he was doing and analyzed the reason for the check engine light. I’ve had the car smogged and regularly serviced there since.

Still 5 stars for this great repair shop. If only I could find a dentist as honest and fair as Tom…

If you are Volvo owners and your car is out of complementary service plan /​maintenance plan, this is the place you want to take your car!
I had owned two Volvos before (like 10 — 20 years ago) and after that I drove other car which is different than Volvo, and now I went back to Volvo again mainly because I know I can take my car to Value Auto with confidence after my factory maintenance plan expires.
They are honest, reasonable and reliable. It is an old school auto maintenance shop and they are busy, no fancy waiting area or anything like typical Orange County fancy things here, but I know I am getting the best services and I love chatting with the owner Tom too:)

Simply the best Volvo mechanics in the known universe. Honest, low cost. the kind of people that puts you at ease without riiping off your wallet. Customer service in America is a rare experience today, no so with Tom and the crew. Thanks guys for taking care of my V.

This place deserves 50 stars, because Tom & Toby are killin the game as far as cheap repairs for my Volvo goes. Put it this way, I’m a Corona resident who drives out to Costa Mesa just for the good mechanic work. That is hard to find! I got a good thing goin here…
These dudes are the best, always can count on them to give me the straight, honest truth 100% about what is going on with my automobile. I have serviced 2 Volvos there, one was my first car (’92 940 Wagon) & the latter, my ’95 930 Turbo Wagon. Both very g-​rides.
Tom is trustworthy & knowledgeable and always fairly educational as far as giving me tips & tricks for my first car. Showing me small repairs I can make myself, preventing damages, etc. Cool guy.
***One thing I will say, this place can be tough to get a hold of! Their prices cannot be beat, & as a result buisness is always nuts! If you need your car serviced asap, then you’ve got to show up when they open. Many times cars will be lined up within 20min, and then you may be out of luck. But never fear! The wait will be worth it, and the overall bill is always low. Always. Like, seriously. I don’t know how these guys stay in business.
Tom & Toby, I’m sending love from the IE. Shoutout to you guys keeping my oil changed & wagon wheels rotated.

Honest people. Very helpfull and knowledgeable. Highly recommend.
Will definitely take here when needing repairs to my S60 Volvo. Guided and advised on what to do with a problem smog faliure. Spent zero $ today with this shop, however, they saved me bunches and guided me away from dishonest mechanics… Thx

Took car in for a major knocking sound. They fixed the problem, but not the source of the problem. Long story short I’m taking it some where else to get fixed properly. New mechanic said engine was not put back together correctly. Now spending double money to fix what should have been fixed at Value Auto. They seem too busy to do a good, thorough job; and looks like they specialize only in older model Volvos.

These guys are Great, I had an oil leak. it could have been bad. the guy told me the gasket on my oil filter was bad. He would put on a new one for $ 10.00. Ten Bucks?
SOLD. I had the change the oil just to make it worth their time. I will be back for life.
they could have screwed me but they didn’t. How refreshing.

So I live in Los Angeles now, and you all know how «great» the roads are. Car needed a repair, they were able to squeeze me in. I also got two oranges. Needed 2 motor mounts and something else. Price was extremely reasonable and hopefully I can be reimbursed by the city. Now my car no longer sounds like ten dying squirrels when I go over bumps LOL.
P. S. they have a new couch, very comfortable.

Really happy with this place. I was quoted 250 from Firestone to replace a coolant reservoir tank on my volvo. I paid 56 bucks at Value Auto for the same replacement. Stoked!

Was referred to Tom by a friend and I am happy to never have to visit a dealer again. Amazing value — my friend told me if I want free coffee/​wifi/​flatscreen then pay double at the dealer. I can always trust what Tom tell me, never have to worry about being cheated. Tom even offered me his loaner car so I wouldn’t have to wait. Make an appt for big services, walk-​in for quick oil changes. Keep calling back — it’s worth being patient. Hands down best in the OC.

Best mechanics in the WORLD! I love Tom, Toby and Todd more than Ducati motorcycles.
Granted, if you don’t know them it might be hard to get a call back for an appointment, but that’s because they’re just so darn busy. They are honest and work hard and will never, ever screw you over.
You know, now that the kid has grown up and moved away I often consider moving myself to Spain… but goddammit if I can’t take my mechanics with me – I’m not going!!!

I’ve been going to Tom for 15 years! I just want to own Volvos now because he’s such a great and reliable mechanic! They are a busy shop but they are totally worth the wait. Be patient and call back if you don’t get a call right away. They’re a little old school, but they are honest, hard working fellas! Bring them a 6 pack! They’ll treat you good!

Found this place on Unilocal.It had great reviews so I tried it out. I stopped by one day after work, they were closing up but asked if I could make an appointment so Tom took his time to ask me my needs and said they are really busy but knew I needed my work done ASAP so he said He would do it first thing in the morning. I dropped my car off in the morning and they were done before noon! Super nice and great work for the price! This is the only place I will go! Thanks Tom for taking care of me! :)

Very knowledgable and cheerful staff, very good prices. One viist with them and you will know that your car dealer was taking advantage of you! Cautions: They are a bit informal and the facility/​parking is chaotic. Don’t expect free capucinos and a large screen plasma TV in the waiting area. No credit cards.

I have never been so appalled by a place of business that even though I almost never write reviews, I had to share my experience with others. I took my Volvo here because the previous owner recommended it to us, she had taken the car we were purchasing from her here for years. I was turned off by Tom (the owner) when I spoke to him on the phone, because he seemed very disinterested in my business, but I wanted to give it a shot because he came recommended.
I was 7 months pregnant at the time and the car started to squeak really loudly when I used the breaks, I was worried for the safety of myself and my 18-​month old daughter which I explained to him. After looking at the car, Tom assured me that the break pads were at 50% still and that was not the reason they were squeaking, and explained to me that it wasn’t a big deal that they were squeaking and assured me that it was safe to drive my car. He applied an anti-​squeak to the pads and changed my oil and called me to tell me my car was ready. When I arrived an hour later to pick up my car, it was not there and neither was Tom. Another guy at the shop told me that Tom had taken my car out to go get lunch! WHAT!!! Are you kidding me? I was really confused and angry. When my car pulled up, Tom got out and walked right by me without saying anything. I asked «excuse me — how is the car driving?» he glanced up at me and said «oh, it drives fine». I was unsure how to react so I just got in the car to drive home with the horrible smell of fast food in it. I told my husband, just to be sure I wasn’t being unreasonable by thinking that was wrong, and he agreed that it was really wrong and that we would never go back there.
Well, to make matters worse. 3 days later my Low Oil Level light went on and the breaks started squeaking again! I called Tom at Value Auto Service right away to ask him why this would happen after he just serviced it? No call back. I tried again the next day, leaving another message, and no call back. Finally on the 3^rd day he called me back and acted like he wasn’t even the one who changed my oil, he told me that maybe his guys would have known how much oil to put in, so there wasn’t a chance they didn’t fill it up enough, that my indicator light must be broken. He didn’t have much to say about the break pads either and just told me to bring the car back. Well, I had no interest in taking my car back to him, so I called the Volvo dealership in Orange County and made an appointment there.
The dealership found a leak in my oil line and told me that the front break pads and rotors were at 0%!!! They told me they could not believe someone could look at these and think there was still 50% left on them. The back break pads were still at 50%, but the front ones were completely gone. They told me it was a good thing I had them do something now because it was actually pretty dangerous for me to drive around with break pads and rotors at 0%. They put in new ones and the squeaking went away completely, the car felt completely different to drive after.
I felt so sick to know that Auto Value Service had assured me that it was safe to drive my car when it wasn’t at all. Especially when they knew that I was pregnant and with a small child. I can’t even understand what they did with my car besides drive it to pick up Jack-​in-​the-​Box! I hope my review will keep others from trusting this terrible business, DO NOT take your car here!!!

Best Volvo shop in the OC! If you have a Volvo old or new Value Auto Service is just the right place to take care of your needs. Tom and his crew Toby and Todd are friendly, honest and know what they are doing! Yes, when trying to call the shop they don’t always answer the phone, but they do not have a receptionist to field calls. Just leave a message and they will get back to you. They are always busy and each time I’ve visited this shop I’ve always been surprised how many cars that they have to fix. What’s great is they can fix it and their price is affordable. If you are having trouble with your car drive by and talk to Tom they can fix your problem!

Best ever. I’ve been to a ton. Actually excited to have my car taken care of by Tom and the crew tomorrow.

My wife and I have been bringing our older Volvos here for over a year now and this place is the real deal! Tom provides good honest service at a price that can’t be beat. I would recommend just stopping by instead of calling to make an appointment (They don’t have a receptionist to answer the phone… low overhead = cheaper prices for their customers!). But even though they have a small crew of guys, Tom still offered to come pick me up at work during my lunch break so that I could get my car. He truly is a good man who does great work.

This place is great! I’m so glad I have a Vovlo so that I can go here. Very honest.
They do fail to answer their phone, but I just swung by and they were happy to help me.