Olivia’s Cleaners

Joel and his team are the best at what they do. My dress shirts always come back looking great and clean and if I need an item back quicker, they always make it happen. I wouldn’t go anywhere else!

Very fast, reasonably priced, and friendly.

First class customer service.
Let me start by saying that I have had nightmare experiences in the past at several other places, but since dry cleaning is such a necessity for me, I’m forever having to endure the frequent pain of a bad dry cleaning job.
I have finally found a place that I will remain loyal to for years to come. God, I hope I’m not jinxing myself but this place is so different from the rest. I promise! I have wholeheartedly spread the word to my friends and colleagues, and cannot say enough good things about this place.
They are professional, detail oriented and they go above & beyond for their customers. Eddie is usually at the front, greeting everyone with his big contagious smile.
Thanks Olivia’s! Keep on doing what you’re doing.

I don’t write many reviews but good customer service goes a long way with me. I don’t know the gentleman’s name that’s been helping me lately but he knows mine and even has my dry cleaning pulled out when he sees my car pull up if it’s not busy.
I’ve gone to many other dry cleaners in Costa Mesa and Newport but this is a keeper. Great work and great staff!

I’ve taken my dry cleaning to Joel and his team for many years because I know he’s trustworthy and delivers high quality work. Nicest guy you will ever meet too.

Olivias is great and recently saved my wife’s bridal dress after an unscrupulous bridal shop screwed it up.
Their prices are fair and their customer service is excellent. Highly recommended!

I am visiting the area for the holiday season and had a few expensive items for dry cleaning. Thankful to find Olivia’s Custom Cleaners recommended by a friend who is a long term customer. The quality of the work is fantastic and the amount I paid reasonable. The customer service could not be any better staff was pleasant and very attentive. I will be returning this summer and will defiantly use this service again. I completely recommend Olivia’s Custom Cleaners for all your dry cleaning needs.

affordable and great service

This place is awesome! I was nervous at first to bring my gown there. I asked them to dry clean the dress because it is very dirty especially the bottom of the dress. Because I have worn it to my friends beach wedding. When I picked up, they told me that they have tried to wash it but there are still some dirt on the bottom. They told me that they will try to use conditioner to wash my dress. And it is for free! And when I picked it up the second time. It is very clean! I am very happy with their service and would definitely come back!

Great and personable service, definitely will come back, thank you for your honesty!

Went to Olivias a couple of times recently. Really a great service! if price was a bit better would have been a 5 star! go for it anyway, you would not be disappointed.

Awesome service, Awesome staff and GREAT prices. They are very polite and friendly. I would definitely recommend them.

Cannot recommend Olivia’s highly enough. Fantastic cleaning, no damage whatsoever to the very fragile clothing I brought in (on behalf of my significant other), and they were very prompt — even in the days before and after New Years. I definitely recommend Joel’s dry cleaning service!

This place is fantastic! Great service, always friendly and quick. They couldn’t find my order once, and the owner dropped it off at my house later that day when they found it. I don’t expect perfection, but great customer service will make up for almost anything. I won’t take my clothes anywhere else. Parking can be tricky!

I definitely recommend this place. The owner is super friendly and will go out of his way to make his customers happy. After a nightmare experience with Kona Cleaners, I’ve taken all types of issues to Olivia’s and all have come out better than I expected. Prices are great as well.

Very disappointing. I had recently moved to the area and was looking for a new dry cleaner. I found them on Unilocal and saw the 5 star reviews, so I thought it wouldn’t hurt to try. I consistently used them for a couple months. I never liked their customer service, but always bit my tongue because they are 3 blocks from where I live/​work. One time, I waited over 15 minutes because the woman behind the counter was on the telephone. She was speaking another language so I couldn’t tell if it was a customer or not, but she never acknowledged me. I waited and finally she got off the phone and then never said sorry for waiting or any sort of apology. Meanwhile, half of my 30 minute lunch break was wasted because she was rambling on the telephone.
The real problem came when I got home. My dress had a note on it. It said that the garments may have been altered during the dry cleaning process. What the?! So I searched the dress and realized that the entire neckline was frayed. UGH! A $ 150 dress was ruined. I would have at least liked to have been told about this over the phone or in person when I picked it up. However, to have to «discover» it through a note is so unprofessional.
I will never come here ever again, and I warn all of you out there to be very wary of letting them clean your clothing, especially your expensive pieces.

I really love this dry-​cleaners. My stuff always looks good and it’s always done quickly. Within walking distance from my house which is even better!!! I knocked off one star because I feel like they’re pretty pricey.
It was around $ 13.00 to clean a short dress.
But, I will be back!

This is HANDS DOWN one of the best local businesses I have ever had the pleasure of patronizing. They go above and beyond to meet the needs of their customers, and they’re even friendly in the process — a seeming rarity in today’s culture of self check-​out and cold indifference.
Out of sheer negligence on my part, I forgot to take my cleaning earlier in the week in advance of a business trip next week. Thursday night, I was driving by, and Joel (the owner) was still there, an hour and a half after closing time. Even though the door was locked, he let me in and took my 16 shirts. I explained my situation, and told him that I was in desperate need of a quick turnaround. He said «when do you need them?» Embarrassed, I said «ummmm, is there any way I could have a few of them by 3pm tomorrow?» I was sure he’d laugh — but instead, he said «Well, how about ALL of them by 1pm?» How’s THAT for customer service?
The cleaning is done in-​house, not sent out to be potentially lost. Every garment I’ve ever received back has been pristine, perfectly pressed, and ready to go.
Olivia’s has earned my loyalty! I heartily recommend them, and will continue to drive to them if I ever move out of the neighborhood.
A good dry cleaner is surprisingly hard to find — and this one is GREAT!

What an amazing customer service experience from Joel!
I called with a rush drapery job that I needed taken care of. Joel was incredibly informative, helpful and honest. He very well could have taken advantage of my «rush» situation but chose not to. I have had businesses take advantage plenty of times in the past and not only does it make me angry, but I never return! So refreshing when you find an honest business!
I highly recommend this place!

Update: I used to give them five stars, but deducted a star for bad tailoring; so this should not affect you for dry cleaning. I brought in two $ 100+ curtains to make 6″ shorter. Somehow my 8′ curtains are now exactly 7′ curtains. They doubled the area removed.
Why doesn’t this place have more reviews?!
I’ve been living in Newport/​Costa Mesa for five years plus and have never found a Dry Cleaner that I’ve been satisfied with. Then I checked Unilocal and found Olivias Cleaners.
This place is hands down the best dry cleaner (slash laundry) place I’ve been to in all of Newport and Costa Mesa, and I’ve tried a lot of them.