Mesa Tire

My mom referred me to this place when we found a nail in one of my tires on my trailer. I was so pleased with their customer service that I decided to bring in one of my cars for a oil change. I have going to a well known establishment for years, with mediocre customer service, at best.
Mesa Tire had my car up on the lift and changing my oil within minutes. When they are finishing up they called me over to show me a leek and took the time to explain why it was bad. I have NEVER had a mechanic take the time to SHOW me. I truly did appreciated that. I recommend this establishment to anyone. The customer service is wonderful and the guys know their stuff. Thank you for all your hard work! I will be back.

These guys were very patient, honest, helpful, and do great work. They were very willing to answer and explain all of my questions. Quick service with great customer care. I look forward to working with them with all of my future automotive needs. Thanks guys! I’ll be back!

I took my car in for an oil change. 3 days later i was back as my oil light was on.
1. At 1^st the manager told me the mechanic just had to reset the button.
2. Then the mechanic was adding more oil. i asked the manager why his guy was adding more oil when they JUST did an oil change. He told me because sometimes the oil settles in the oil basin and needs more.
3. As my oil light still wouldn’t go off. they did another oil change. same withe oil light.
4. At this point the manager had my car manual out (never a good sign if an AUTO MECHANIC has the car manual out). he told me when he gave me the choice of regular oil or synthetic i chose regular as it was cheaper but my car only takes synthetic. i pointed out he never gave me a choice. he insisted he had because he gives all of his customers a choice.
5. I then asked. if my car only takes synthetic, why did you give me a choice (ANY GOOD mechanic should know what cars/​engines take what oil). he responded with «we’re going to change it for you with no charge». (ok. so they MESSED up and are now acting like they are doing me a FAVOR?!)
6. My oil light remained on. at that time the manager told me take it to the dealership. WHAT!
7. The dealership advised me that a part was broken. which they fixed. not sure if Mesa Tire broke it but you can come to your own conclusion! Oh. and the dealership advised me my car can take ANY type of oil and can even be mixed!