FPI Management, Inc.

TRUE STORY because you just can’t make this stuff up. In the unfortunate case that you should come across ANY property managed by this company, you need to know what they’re about and how they treat people to save their own skin. I just came out of a nightmare for six months and it’s my duty to make everyone I can understand everything there is to know about this corrupt company. Between the Unilocal reviews on Towne Center Apartments aka Vicino Apartments now, these reviews SHOULD NOT be ignored. Along with this corrupt company, they are also dealing with a third party utility company who also has a one star rating as well as the shadey tow truck company with one star. In order to show the investors/​owners that their numbers are up, they now charge $ 75.00 a month for an additional parking spot, they use a third party utility company who charges service fees to every apartment and there is some kind of kick back with tow truck to bring dollars up even more. Horrible to say the least.
Let’s not forget the $ 4,000.00 fee to break your lease. Unfortunately, I believe people don’t know their rights, feel trapped, and simply don’t know what to do. FPI Management false advertises their complexes with wonderful things they offer such as Clubhouses, a business center, touting a playground for the kids which they continually advertise and state they are tearing it down to add more parking spaces. Not much sense here as they say they are moving their office, but continue to remodel the office currently on the property. All they boast is how wonderful their complexes are and how nice they will look once the «remodel» is complete. From the outside this is true and you will see as you go thru the complex. What you will not see when you actually move in is the issues listed above. Like myself, I listened to the lies and moved in. This is when the real issues will come to light. Trust and believe when you figure out how these issues are dealt with is when the stress of living here comes to light.
You will be told of the «75″ additional parking spots that are supposedly going to be added which, if this is true, brings more money into their pockets. As they will continually say they offer church parking and what they don’t tell you about is that „church parking“ is across and down the street and is available at night and my suggestion to prospective tenants is to take that walk at night and see how safe you feel. You will find broken glass in that parking lot as cars are broken into on a regular basis. When they take you on a tour of the property MAKE SURE you tour the parking spots on the property as it is NOT a pretty sight. You will also notice broken glass as cars are being broken into and stolen from the properties carport area along with the holes and cracks throughout the carport and the property.
What they don’t disclose and continue to deny to prospective tenants is mold issues in apartments, termite and roach infestations, plumbing issues that need to be addressed and so on and so forth. They keep this information in a binder in the office. I can only imagine why.
The also advertise controlled access. This is a complete joke as the parking gates never worked while I was there for 6 months. Their parking stickers and placards were changed three times while I was there and if you were lucky enough to receive these notes that are „taped“ to your door you just might be one of the lucky ones. There is major confusion on this matter but the office, of course, will blame you every step of the way as their tow truck is out front ready to „steal“ your car at 7:01 pm as the signs are a bit confusing.
Unscrupulous is putting it mildly. They will retaliate and use scare tactics if you start complaining and getting loud. I have seen several tenants more than upset complaining of how management continues to not take things serious here. Lest we forget about tenants without heat for longer period than necessary, air conditioning that has not worked for months at a time and for all the complaining from residents, are these issues taken seriously?» ABSOLUTELY NOT, as people would not have the need to complain on Unilocal and other sites.
The CIVIL CODE VIOLATIONS here are off the charts.
But hey, the say they have a detailed action plan to address these issues. If that were true, why are people still complaining.
Office staff after you move in are the rudest, most unprofessional people on the planet. After looking on an employees facebook account she posts a video that this is what she would like to say to angry residents that come to the office complaining and ranting and raving. This the mentality of the employees working here. More importantly, why would residents feel the need to do this if the complaints were unfounded.

This is such an unprofessional ran management company. I agree with the previous reviews. I have worked for reputable property management companies in the past and Fpi is not reputable at all. It’s nearly impossible to get in contact with anyone. I’m having problems getting issues addressed as well.
I’d like to update my review and say that initially I did not give them enough time to respond, since then david has been extremely responsive and helpful.

After speaking to David Kornbluth, the Portfolio Manager and Jennifer Hanely, the Senior Director last Wednesday, this have not been fixed. My roommate and I were told that we could get out of our lease in 30 days if we wanted without paying any fees, but that is not the point. Our building lacks security and the community and portfolio manager lack a sense of urgency. Clearly decreasing the risk of identify theft is not a priority to them, or an attempted break in to our neighbors home. Unfortunately, to David, the break in was «alleged,» since the community manager, Havena did not witness it. Is this what we have come down to as people? We need a witness to see someone breaking to our home to report it? How would you feel if someone broke into your home and the cops said we didn’t have a witness so we can’t report it? Ridiculous! The cops were willing and ready to write a police report, but the guy had just hit another place and it was urgent for them to get there.
This morning, my roommate leaves the apartment and the mailboxes are left open. She passes Havena and tells her, and all she says is «okay thank you». Where is the sense of empathy and urgency in that? FPI wanted me to update my review to make it seem as though this company is rainbows and unicorns, but it’s more filled with people who don’t give a damn about the residents that live in their apartment buildings. Change the external locks, get a security system, do ANYTHING but get a damn motion censored light that isn’t going to do anything.

I moved in two month ago and I can’t wait for my lease to end. The moment I moved in the neighbor under me don’t stop pounding on the ceiling every step I take at the apartment, leaving me letters on my door, sending the manger after complaining non stop. Yesterday the manager knocking on my door at 8:30 pm saying the tv is to loud. It’s 8:30 in the evening I can’t even watch tv without someone complaining on me. Don’t the rules says up to 10 pm.
At first, I felt felt bad and walk on my tip toes. I was trying my best but when it became apparent that the neighbor was flipping out over any sound or step I take I stopped worrying so much about it.
I also found out that I’m not the only one she complain. the neighbor in front of her balcony has kids that seems to be too loud for her. She called the police few times she called social service on them. I was shocked. Those are just kids to call social service cause they are too loud. And this is not the end of the problems this building has. Last week I was taking a shower in the evening and guess what no hot water!!! I spoke to one of my neighbor a few days ago and she was telling me about her mail box being broken and her checks was stolen and cashed. There is no security camera I don’t get it. people paying $ 2300 – 2500 a month for two bedroom apartment in this building not including all the additional charges for trash and water and for what… I’m so upset I feel like I can’t walk talk or breath in my own home without someone complain on me. It’s the worst feeling ever. I’m a good tenant and I have been renting apartments on my own for 15 years without one complain. Paying my rent on time. Worst experience I ever had and the moment my lease end I’m getting out of here as fast as I can.

Stay away from any property FPI manages! As a resident of one of their properties I am having an extremely difficult time getting my concerns addressed. Just to give you an idea of what I’m dealing with… The mailboxes in our apartment building are being broken into. FPI was made aware of this weeks in advance. They have yet to notify their residents of this criminal activity in our building, despite several residents (including myself) being a victim of stolen mail and identity theft. As of now, over a month of them being aware of this issue, no measures have been taken. I can’t even get an email back from the portfolio manager. Do Better FPI.