DC Drains, INC

What a great team! Tom and Phil showed up within 15mins of getting the call, and technically were off the clock by then. Stayed for 2 hrs working diligently to resolve the issue. When the job required more tools, they phoned the owner, Dave?, who dropped what he was doing at the shop and came to help. He was here within 10 mins of getting the call for extra help. They worked like a team, very kind, and helpful. The job was a complete success and our nightmare is now resolved. Thanks.

Had an issue with shower and needed a new cartridge. Initial quote was $ 100/​hour and $ 50 for the cartridge. It turned out that my shower required a different cartridge. Never told me the price of the different cartridge and was charge $ 85 for that cartridge on the invoice. I inquire why it cost so much and he said that’s the cost. After he left I checked the price on Home Depot and Lowes and it was $ 35. The work was good but the price was high especially when I wasn’t told the price for the new part.

I called and got through to Dave fast and was given a price and time for a plumber to come out. Unfortunately the plumbers that came out were very young and not very professional. They had to come out again and I was charged for another visit $ 100. When I called to ask about a valve in my shower that does not get hot enough (the reason for coming the first time) Dave told me he would check his records and call me back. He never got back to me… I would NOT recommend them for follow up on their work.

If you see a DC drains Truck be careful bad drivers
While one of the drivers backing out of a drive way on the phone
not paying any attention
I stop and waited for him
I then said it was not very smart to being backing out of a drive way on the phone
He flipped me off
Well DC is not # 1
I hope their plumbing is better than their driving

Had some old pipes go out this past week. Kenny from dc drains showed up right away and within the hour had everything back in action. So no more doing dishes in the bath tub for us! Thanks dc drains. /​kenny!

We have been using DC Drains off and on for the last 10 – 12 years. Dave answers right away, or if you leave a voice mail he gets back to you in minutes. They are punctual, courteous and if the problem is bigger than advertised they will have backup immediately. Prices are fair and the job is done professionally. Can’t go wrong.
Dennis
Corona Del Mar

DC Drains has always been top notch professional. They do the work right the first time and charge reasonable prices. They are also very quick and responsive. I used them years ago for a re-​piping after a pipe burst under the hose. They finished in two days. I recently had a bathroom faucet installed. It wasn’t a «normal» sink and after it was installed a small leak developed. Two guys came within a half hour of my phone call and corrected the problem. This was at no additional charge. Who else does that?

This review is late in coming… I have used DC many, many times and always give them a big thumbs up. A few weeks ago, we had a major plumbing problem at home. I called Dave and left a message. He called back in a matter of minutes; however, I did something I will NEVER do again… called someone else before I heard back from Dave.
First off, this other company is rated highly on Unilocal.This guy (nice guy) rolls in driving an unmarked white van. I knew we were in trouble. His equipment and expertise was minor league quality and after working on our problem for over 2 hours, he threw in the towel.
I quickly called Dave again, it was close to 9 pm now. DC shows up just as the first guy is packing up. He sees DC Drains roll up and says, «Oh, DC is here. They’re really good, they’ll take care of it.»
Do yourself a favor, only call DC.
Mike

I was referred to DC Drains to do a remodel. They redid flooring, my kitchen and bathroom. Not only do they do plumbing but they can do general remodels too. They were professional and finished the work in good time. They also gave me a pretty good deal on the price… I would recommend them!