AVR Orange County

My name is Tommy and I’m just writing regarding my experience with AVR Van Rental Located at 2957 Randolph Avenue, Costa Mesa, Ca 92 626. On June 22, 2016 my Church «New Spirit Baptist Church» needed a 15 passenger Van to go to Lynnwood, Ca to attend True Vine Baptist Church Pastor’s anniversary. I was responsible for locking on the Van for the Church and was assisted by a nice young man name {Michael} SNA # 113 159. Michael listen to what I was asking for and he was very professional and knew his trade. A Van was available, he reserved the Van for me to pick up on Sunday June 26, and I was to return it on Monday June 27. Every thing went as plan reserving the Van, picking it up on Sunday and Michael was on duty for both occasions. I really appreciate his professionalism, positive attitude, and his way of conducting business with a smile. Because of Michael professionalism and his positive way of pleasing the customer I’m sure New Spirit Baptist Church will continue to do business with AVR Van Rental. Keep up the good work Michael really appreciate all you did my friend and in my opinion you are a plus to AVR Van Rental.

The van gave us no problems, Michael and Amanda were great to work with and the services were timely. As with all rentals, you will see additional fees and charges such as the airport confession fee, but even with those included, the pricing is very competitive. SNA 411 082

This is our second time here and even though they didn’t have cargo vans Michael took great care of us. I will definitely be using them again. Vegas trip!
#411 185

I had an excellent experience using AVR. I will be using them again.

Sonny made our rental convenience, great service, fast response.

Awesome job by Rafael. Great service with a smile, knowledgeable team and a great experience … SNa 410 711

Michael Pham helped us a lot when we picked up our rental. His customer service is excellent and we will continue ask for him in the future

I love this place! Amanda couldn’t be more helpful and sweet! The prices are so great! I will use them every time I need a minivan!

AVR is the best — they are my go-​to rental company for Ragnar Relays. I rented 6 15-​passenger vans from the Costa Mesa location for Ragnar Socal this year, and as usual, everything was great. A few years ago I tried renting from a different company, and there were issues galore — overbookings, lost reservations, vans that smelled like cigarettes. I’ve never had any issues with AVR AND their rates are super competitive to boot. Rent your next van here, and ask for Amanda or Sonny! They will take great care of you.

Avr is the best car rental among any other van rental companies… easy to deal with… No catch… they understand and wants u to enjoy ur vacation so they are very easy to deal with… i will trully recomenrd avr and always just use avr companies whenever i need a van, and because of them i love going on the road now with the rest of our families in the same car instead of using our own car… clean van, very reliable and the people are nice and very accomodating… amanda is the person who helped us… they wre giving us a 12seat passenger van but small room at the back for big strollers, right aways she change it to the one that has a bigger space at the back but the same 12seater… very nice and understanding. Thank u AVR till my next roadtrip

Customer service was great as usual. Amanda was very helpful. We’ll see you again next year.

I rented a mini van for 2 months through ACE rental car website. The price was incredibly cheap around $ 1620. I received a confirmation email and when I walked in the AVR office to pick up the car, the representative checked the reservation and started cursing. He said this price is not real and called his boss. His boss verified it and asked him to proceed. It seemed he didn’t like it and tried to manipulate by asking me to sign a memo that says I wasn’t picked from the airport and didn’t arrange with the office within 24 hours. I refused to signed it because I would have to pay more than $ 120 as a penalty. When I asked him about this memo he said this is just to help me because the price is too cheap. He kept cursing and trying to find a way to make me pay more than I should. Then, he signed me for road assistance and charged my credit card for that service that I didn’t asked for but I refused to pay the extra charges. Eventually, I got the car and paid just the charges I received in the confirmation email. The car was in a good condition, though. The two stars were just for the car itself. I won’t deal with this unethical rental agency again.

Me and my husband had no problems picking up the 15 seater van. Very quick service and we were out of there ready for our roadtrip! We loved how the van was nice and clean the person we picked it up from was very nice to us. When we decided to extend our trip, AVR was very accommodating and gave us the same price we rented it for. During our road trip we were actually surprised on how much gas it saved us for such a big van. The return was easy and effortless. So overall we would be back and recommend other people to rent from AVR.

Sasha was very professional and helpful. The crew was also very accommodating. I highly recommend renting vans from here.

I rented a 12 passenger van from Airport Van Rental. The service was excellent. The van was very nice, clean and in very good condition. Not to mention the rental rates beat all of the other rental companies. I recommend AVR and will use them for all futures van rentals.
Christopher Clark

If you’re looking for a van in the Disneyland area, look no further than Airport Van Rental. FAR, far superior to the «traditional» car rental companies. Personal service (they pick you up from the airport in your own private van) at ½ the price! INCREDIBLE VALUE!

Very competitive prices and incredible service! AVR took expert care of our team and we will most definitely rent our vans from AVR in future! Thank you!

I was a little worried when I was driven from the airport to the rental location and saw some old vans outside. But when they pulled my rental around, it looked brand new. It got me and my team around during our event and was very competitive in price. Thanks!

Seamless service! From amazing prices to quick shuttle pick up & great vans! We are so happy to have found them! They made vacation planning for a family of 28
totally convenient: THANK YOU AVR!

Really great and friendly customer service, even helped me save money on my rental and get a van with iPod connectivity. Upon checking out they were even kind enough to waive the hour late fee, and were so quick and efficient in getting me out of there (I was exhausted). Special shout out to Sasha for being so friendly and helpful, probably the best employee I have dealt with anywhere in a long time.