Aquakleen

STAY AWAY FROM AQUAKLEEN! If I was able to give them 0 stars I would. I don’t even know where to start with this damn company. Horrible horrible! I will write a full review after dinner… just got off the phone with them. They have called me over 5xs today!
Aquakleen you guys are garbage!

We’ve had their water system for over 3 years and my wife loves it. Water tastes great and we connected it to the ice maker so our ice is pure too. The salesperson was very knowledgeable and informative but we did our research as well before purchasing it. We cook, wash fruit and when we have visitors they alway notice the different flavor of the water. I recommend their product highly.

Best service and best product on the market. You have to pay for annual service to keep the system in perfect working condition but it is totally worth it. I saved a lot of money with my 100% purified water at home. No spots on anything, the ice flavor is amazing. I 100% recommend this company.

This company is the absolute worst company out there. They tell you whatever they need to get you to buy their product. I was told that for the life of the system there would be no maintenance fees as long as the softwater/​purification system stayed within my household and I was the owner of the house. Now I’m told that there are service fees, that I have to change filters on the system, and that there was no way I was told that information. The only reason we chose this company was for the no fees for life of product pitch. Let’s move on to customer service… don’t even bother talking with the people that answer the calls. They are the worst customer service providers out there. Extremely rude! I called last week and spoke to a girl for about a 10 min conversation (I was getting a little upset that I now would have a $ 280 maintenance fee and a $ 85 dollar service fee. Kinda pricy when you were told no fees for life of the product after paying close to $ 4,000 for the system). She then said a manager would call me back (never did) and set up an appointment for service (no one ever showed up). Shockingly, when I called back there is no record of that phone call or appointment being made lol. I told them I could get a copy of my phone records showing the amount of time I was on the phone with there customer service. However, this company is NEVER wrong it is ALWAYS you that is wrong or misunderstood. The only person that speaks to the customer the way they are supposed to is the amazing manager Adrian. In this economy, where people are dying for jobs, there is no way they should have rude people answering the phones. It’s frustrating when we have obviously been lied to by the sales people so that we are suckered into buying the product and then customer service is horrible. I’m sure they are like this because most, if not all, customers calling in are a mad about the lies they were told during sales. I have never left a negative review about anyone but I thought I should warn people thinking about buying this product. BEWARE!

Danny is one of the best in the business.

I never have written a Unilocal review before but I wanted to give Marvan a shout out because he was the best sales rep we have ever encountered. He did such a great job from beginning to end. He has the best personality and I recommend him to everyone. The water system has done wonders. I love it!!!

I rarely take the time to write a review, but I figured that this may help others interested in this product. My wife and I purchased a new home recently and received a solicitation in the mail regarding water purification. An appointment was made for a rep to come by and give us the «dog and pony» show. Despite the interest in the product, I didn’t want to go with this rep because of the attitude and aggressive personality. I decided to go on Unilocal and found a great review on Aquakleen and Marvan. I gave Marvan a call and it was a night and day difference from the personality of the previous rep. Marvan was passionate about the product, but didn’t try to force it down my throat. He was easy going and answered all of my questions. I was already interested in the sytem, but Marvan sold it!
My wife feels better about the water we use to cook, and give to the kids. I like that the hard water spots are gone on the shower door and in the drip tray of the frig. It’s amazing how I would never have known what I was missing, but now that I have it, could never go without this system.
For anyone looking at getting a water filtration system, do yourself a favor and call Marvan…(760) 368‑7695.

I probably would have purchased the product today if the sales person, Adrian, would’ve had better people skills. He was rude and assumed that we were not interested when we actually were. It sounds like a great product. I am not sure how many homes this guy has walked in to or if he was just having a bad day but my 2 and 5 year old require our attention. Adrian required both mine and my husbands undivided attention and then asked my husband if he was done with our kids so he could finish his presentation because he was on a schedule. He added that we are probably better off without it because it would be more of a luxury for us. He’s right, I don’t know too many people who this would not be a luxury for… A luxury I would have probably splurged on if it weren’t for his unenthusiastic lack of people skills! No thanks Aqua pro!

Loved my salesman Marvan! Such a funny and knowledgeable guy! He stayed a bit longer at our house than a normal call would take, but it was only because my husband chatted him up because they vibed well. LOL my husband even drank Marvan’s sweat LOL… GROSS! He really hooked us up though and I have no regrets about the system that we put in. I am super happy and can tell a difference in the water that we drink and even wash with. It is sooo different and I love it. If you go to this company… give my man Marvan a call! He is AWESOME! 760−368−7695.

I had the free with a new home purchase water test by aquakleen
Greg Berg, came to the house gave a great demo on the water and was great to deal with. I ordered the system, as such the next day the installer arrived and did an amazing install job, Greg came back and we finished all the paperwork,. He was a pleasure to deal with no hard sale just came in and demo’d the product. I would highly recommend Greg Berg again.

I had an Aquakleen system installed in my house 6 years ago and it has been a great addition, I just love it. I had both the whole house softener and the under sink reverse osmosis drinking water systems installed. Installation when very smoothly and the representatives were professional and thorough. The drinking water tastes great and the softener provides great quality water. One of the benefits of soft water (besides the luxurious feel on your skin), is that you can use much less detergent. As a result we are using far less dish soap, laundry detergent etc with the same results. Another claim is that soft water extends the life of your fixtures and I was able to verify this a few months after installation. I had a plumber out for some routine work, and asked him about the claim. He said it would absolutely extend my fixture life and explained that hard water causes minerals to build up inside faucets, etc, which act like sandpaper, eroding the parts. Finally, maintenance is a breeze. Every now and then I add a few bags of softener salt to the tank in my garage (available at most hardware stores, Home Depot’s etc) and once a year Aquakleen services the system and replaces the filters. I highly recommend this to anyone who owns their own home!

We installed our Aquakleen system more than four years ago. The installation process was simple and the maintenance is a breeze. Once a year we get a call from their customer service group asking about the system and if we need anything. The water in the filtering system is great drinking water and the water softener for the house is amazing. Everyone who takes a shower at our home comments on how soft their skin feels afterward. I have recommended this system to at least four of our friends who have purchased this great product.

This company did a great job installing a complete whole home water system in my Glendora house for me. It was a great and hassle free experience.