American Jewelry & Loan

They will tell you the truth about what your product is worth! Great customer service. Family run business. Will give you TOP dollar for your product.

Friendly staff. I went in looking for a computer monitor, unfortunately they had just received and sold-​out of a large shipment. The employees were great, they found an spare monitor of their own for me. It made my day. I will be back treasure hunting in the future! THANK YOU!

I just went inside this shop today to possibly get a loan that I desperately needed on my MacBook Pro computer. The gentleman seemed really rushed and seemed uninterested with helping me, he took a look at the specs and year of the computer and said that it’s past 2 years old and that they DO NOT take anything PAST 2 years old when I saw multiple old windows computers inside the shop that appeared to be older than 2 years. I felt mistreated and disrespected as a costomers of theirs.

I paid them over $ 1000 in layaway installments, for a Ruger red label a fine shotgun, I made over 10 trips from Culver City to Costa Mesa to do so as they would not take payments over the phone. when I went to get the gun finally that I’d paid in full I was Delayed by the Doj pending review, I had bought a rifle about a month before so maybe that triggered it but, The delay has gone on for several months nearing a year and I have attempted to get it cleared but the DOJ suggests to be patient the gun will be on hold till they clear or deny it either way I would be informed of their decision and get my money back if it was denied. I called the shop and spoke with the son once a month and he assured me the gun was fine and we were just waiting, well I went in there the other day to check on it as I was in the neighborhood and the son looked as if he had seen a ghost… I guess that was me he started getting nervous and when I approached the counter he told me he sold the gun, it had been 2 years he insisted without me asking, «this looks like it’s going to be a problem» he said and then re-​appeared with the rest of the ring his father and a young lady who I assume was their neice. They all played part in what felt to be a well rehearsed good cop bad cop routine as they proposed their main excuses …” how do we know you didn’t already come and pick it up and we have no paperwork that shows how much you paid for it… funny enough he did produce a receipt for a gun that I was going to purchase some time before for considerably less… they told me after repeated attempts that I was out of luck and take them to court… I will end by saying this I am reporting them to the DOJ and I will be taking them to small claims court but I think people should know what this company is capable of… In my opinion if you wish to deal with individuals lacking in moral character who are not much more than common you know… this is the place for you… I understand that places like this that bank on individuals who are not in the best position to bargain because poverty, lack of education, lack of credit etc. but the fact that they use that position against them is what show’s their true colors it is time to abolish predatory lending, and places like this.

Great customer service and not a lengthy process. I had found this business from Unilocal,and liked it because it was literally less than 5 minutes from me. I took in a Tiffany’s bracelet, the gentleman that helped me was very friendly and easy going. He inspected the bracelet, checked out the value online, and offered me a fair deal. It was market prices at $ 127 and offered me $ 65.

Found American Jewelry and Loan through Unilocal with some pretty good reviews and thought i would give these guys a try. It also helped that they were 2 miles form my home. I took a couple pieces of jewelry in there to sell and I thought these guys handled business very professionally. They were all easy to talk to and didnt try to hussle me at all when it came to negotiations. They will sit there with you and go through multiple online outlets where the same items are being sold so you can get a clear idea of what an approrpriate price should be. All around these guys are very fair and I will definitely be doing business with them in the future.

Amazing selection and they really know how to treat their customers. Definately recommend this spot:) from old world charm to modern day wonders of years past, this place offers some pretty rad stuff.

This place is great! My father had taken me here a few times and each time I am very impressed with their great selection and knowledge of their items. My father frequents this place a lot, trusts this business, and recommends this pawn shop to anyone in need of one.

This is the worst pawn shop I have ever been to. The owner and his son are just totally unprofessional. Don’t plan to go there just any time to retrieve your item or try to buy something because they are only open a couple days a week, make sure to check if they are open and the times before you make the mistake of going there because they are probably closed. Pawn star wanna be stashes and all, these guys like to do as little work as possible and be jerks, no matter what you have you will not get a good price for it. If you are looking to buy something, get ready to be overcharged. Last time I went there I took a loan out on an item and curiously asked how much he would give me for it if I wanted to sell, he said $ 600. I took the same item in the next time for a loan and dude must have Alzheimer’s because he would not even loan me what he did the time before, when I mentioned the $ 600 sale price, in 1 month he was now offering$ 395. These guys are jerks and there hours garbage as well as what they have to sell. Go somewhere else, trust me, I have done some pawning in my day :-)

Nice ppl !!! I didn’t pawn anything was just walking by and walked in but just by there nice welcoming I can tell they are great :)

Today was the first time I had ever tried to sell something to a pawn shop, and I could not be happier with my experience here.
I’m not sure if the salesman that helped me out (Donnie was his name if memory serves) caught on that I was a bit nervous, but he spoke in a friendly manner and was honest that he could only do so much on the ring I was trying to sell. After telling him that his pawn shop was the first that was even willing to make me an offer, he seemed genuinely surprised and said that they’d be happy to help if I was willing to bite.
I gladly accepted, and after handing me my cash, we chatted for a bit about my situation (I very fortunately broke off an engagement). It was his approachable, honest attitude that put me at ease with the whole experience and will almost certainly have me coming back to this shop in the future!

Be weary and do your research on what you want 2 sell them. Get a realistic fig of your items value because these guys will rob you blind. My experience a while back involved selling gold. Me being the way i am i hit up a few places 2 see what they would offer 3 places all offered around the $ 540 – 590 ball park. I decided 2 hit these guys up last, Upon arrival i walked into a customerless store. I was not greeted at all by the 2 employees doing nothing mind you, till I stated i had gold 2 sell. After the actual weighing of my gold i was offered $ 210. ive heard of leavin a lil meat on the bone but these guys take the cake. Needless 2 say i took my gold elsewhere. Bottom line is take your gold elsewhere n if ya wanna get ripped off in the gold market go 2 them…

I have been dealing with American Jewelry & loan since 1995, they are always professional and polite. As Brando said there is no Bullshit with them they do what they can and there are straight up about it.
I have since moved to the Sacramento area and if I need to pawn any of my Jewelry I take a flight or I drive to them. I know that my items are safe and well taken care of in the store.
This is the only pawn shop that you can call on the phone and say I am looking for this and this is my budget what can you do for me. I have sent my son-​n-​law to them to get my daughters ring.
And today I sent my son to get my daughter-​n-​laws ring.
Don’t go anywhere else you will be disappointed. So shop the best first and save yourself the extra trips.
Go to the place that treats you like family. Much love to Don and the crew.
Jolonda West

I came here yesterday because I read Brandon’s review and felt comfortable hawking a ring I found a few months ago, and now had no need for.
I stupidly went to another pawn shop years ago to get rid of engagement ring and the guy told me the diamond was «cracked» and offered me $ 200 for a $ 6000 ring, which I unfortunately took. ²⁰⁄₂₀ in hindsight… ugh.
ANYHOO…went in, got a price for the ring I thought was fair, got cash, and I’m a happy camper. I had no idea what the ring was worth (it did say 14k gold on it), but I saw him weigh and inspect it.
4 stars, I’m satisfied, but they did not go above and beyond to explain the offer to me, he just kept asking, «How much do want for it? Give me a number.» I’ll come back if there is anything else I want to sell for sure and recommend it to friends.

I was compelled to write a review on this fabulous shop due to a message sent to me from another pawn shop which I’ve already reviewed on here and who I rightly gave 1 star, too bad I couldn’t give a 0 because then I would’ve…
Enough about that OTHER shop though. This place is like a breath of fresh air. They are VERY nice people and VERY reasonable. They give you logical reasons on why they can or cannot do something for you. They don’t bullshit you or give bullshit reasons for this or that. They don’t talk down to you and then joke about peoples personal plight, unlike some other shops I used to use for years…
This shop will give you exactly what’s right and proper compensation for your items. If they can’t they will simply tell you so and then say that they’re very sorry and will wish you a good day.
What more can you ask for?
If you are in a pinch and need money or just want to get rid of stuff, this shop will give you a great deal, a PROPER deal. They don’t bend over backwards or anything they just straight up run a great business. I can’t say enough good things about this shop, American Jewelry & Loan in Costa Mesa is THE PLACE to pawn or sell your items. Go no place else! :)