I’m a college student in Cortland who has next to NO knowledge about cars. My car was making a funny noise, so I took it in to Action Auto to have them take a look. They got me in within a day, and I got a call after just an hour of my car being in. I was told that there was simply something stuck by the wheel/axel, and that it would be removed for no charge. These guys could have easily ripped me off, but they were honest and took care of it for free. As far as I’m concerned, this is a trustworthy repair shop(I can’t speak to the dealership).