Corte Madera Cleaners

Walked in with bedding and a beanbag cover. After a blank stare, I asked about the first item (beanbag cover), and got «too risky». Then came the explanation of the process used. So male who assisted said, «Try somewhere else».
Well, you can be sure I didn’t bother taking anything else out to review with him. It must be so wonderful to have too much business.

Do NOT use these dry cleaners. They burned our shirts. And they wrote our last name… INSIDE OF THE SHIRTS with… A SHARPIE!!! Can you imagine? Who does that? The ink is visible from the outside of all 15 or so shirts.

3 stars because:
+ I had a skirt, a blouse and a dress that had year old stains on them, and they got them out!
— for the three items, I paid 60bucks!
— the lady who assisted me during drop off and pick up was cold and short with me during our exchanges
Ultimately I’ll probably return, but damn the prices are high…

Worst dry cleaner Ever!!!
I should have known never to come back here when my first experience was bad, but the second time topped the charts and I almost called the police! I brought a new dress which the seam came apart so I took the dress here to have them fix it. When I showed the seam to the man he told me he could fix it, but that it would only happen again he said. I asked him why and he said «this dress is not for you». I asked why the dress «wasn’t for me» and he said I was too big. I am a size 2… Triathlete and this dress was specifically made for me. I was very upset he was basically calling me fat. I said can you fix it or not? He took the dress and said I just tell you, you too big for dress. After charging me $ 35 to hand stitch the seam (which I could have done) I was less than impressed. About 2 weeks later I brought in a black wool coat and another dress to dry clean. I showed the same man I had a stain on the back of the coat and a mustard stain on the front. I came back 2 days later to pick up my clothes and (as in always do) inspected the articles before I left the store. The dress was fine, but my black wool coat still had the stain on the back, and I could still see mustard in the material almost like hadn’t been cleaned. This time I was being taken care of by his wife. I told her, the coat still has mustard on it. She raised her glasses and said I don’t see anything. After telling her the coat was still dirty she told me to go on the street and ask someone else to show her if they could also see mustard… Can you imagine! So I did, I walked out of the store and asked a stranger at her request to show her if they saw mustard on my jacket! As the man came in she ordered me to shut up and she asked him if he could see anything on the coat. The man said, well I am color blind but it looks like there is mustard around the button. Frustrated she sent him away and told me to find another person… And so I did and she too told the woman she saw mustard! I was so angry she made me find strangers to tell her they did a horrible job! Never go here!!! Give your money to people who care about their customers, aren’t rude and who respect you! Go to paradise cleaners instead!!! Please!

I used to really like Corte Madera Cleaners until a few months ago when I took a sweater in to get it cleaned. The sweater had one small stain on it, which I told them about. When I picked my sweater up, the entire front of the sweater was covered with black marks. It was entirely ruined. I was very upset and asked them what happened to my sweater. They said I brought it in that way, which I definitely did not. My sweater is now ruined because I took it here. Plus they refused to refund the money I paid to have it clean, that was the least they could have done. After this horrific experience, I will never go back. They have terrible customer service and don’t do a good job.

I love this place. It is conveniently located near my bank (and several others) and right off of Hwy. 1. The owners are always super nice, plus they use an eco-​friendly technique to clean the clothes. I go to to them to tailor and hem my new pants and jackets. The seamstress is super efficient! I do not hesitate to bring her my new favorite pieces of clothing to be adjusted, as they always come back to me promptly and expertly done.