Little Bitty Prints

Another awesome keepsake from Little Bitty Prints!!! Thank you for doing such a great job :)
We love them!

Little Bitty Prints has done ceramic prints for all three of my kids. Each time my experience was amazing. Leighanne was always kind, professional, and gentle with my new born. When it was time to receive my prints, they always exceeded my expectations. It was easy to see the attention to detail that was put into making each print, even down to the birth information on the back of the print. Thanks Little Bitty Prints!

I saw a advertisement for Leigh Ann’s work on Facebook via Rubie Tuesday’s Boutique. I drove to Redlands and had her do my daughters hand and foot print. While there everything seemed great, we talked about price and she said $ 30 and the print came out pretty well. It took less than a month to complete the ceramic print which seemed a little rushed to me seeing as how she said 4 – 6 weeks. She sent me a picture via text message and I noticed a few things right away. My daughters name was at a angle declining. When I asked her about it she told me that all products are handmade and nothing is perfect. I understand nothing is perfect but it clearly could have been avoided by much more detail to her work and consideration for the paying party. Instead it looked like a sloppy mistake along with it being very uneven around the edges. When I arrived at her house to pick up my product her mom was doing her work and she was not even home. Her mom did not look like she was an age where she should be working on something that requires stable hands and precision. I was very upset she would have such an employee doing such detailed work. Her mom then proceeded to tell me they had no change for a $ 20 bill therefore I had to completely go out of my way with a screaming newborn to get change because as a business they did not. There was a few other minor details I am upset with but my overall point is I had a bad experience with her and I would not recommend her to anyone. I think she is unprofessional and I agree with the two other bad reviews written about her and her company.
UPDATE: About an hour after my review I received a call from Leigh Ann. She was yelling at me and telling me that it was all my fault, she took absolutely no responsibility and told me that in 20 years she has never been so angry at a customer as she was with me. She told me I could get a refund and give the product back. I will not give the product back because even though I am not satisfied it is my daughters hand and footprint. She did not offer to redo the product only to take it back and give me a refund or otherwise she would donate my money. Again so dissapointed! This is not how you run a business.

Saw her advertisement on Facebook and gave it a try on August 2015. Thought it would be a beautiful gift idea but wow… It was actually such a disaster!!! :(
Long story short, I got it done, she took my money and informed me it would take 4 – 6 weeks. She said she would contact us. She offered 2 options which was to pick up or to ship.
We were more interested in picking it up so we agreed on picking it up at her location in OC.
3 months pass, and it’s November. I saw her ads on Facebook once again, and how she guaranteed customers that they will get it by Christmas for Christmas presents.
I was thinking … «Wow. I did mine in August and still haven’t gotten a call»
Got in contact with the lady and her excuses were ridiculous.
In the end, I ended up with NO prints and got my money back.
Totally a disappointment!!!
You’re better off looking for another company who will offer professional service.

Leigh Ann gave me comfort. My son’s school hired Leigh Ann to do hand prints. Shortly after ordering, my son died unexpectedly; he was five. What a gift it has been to have my son’s handprint. It is on the wall next to one of his last pictures.
Almost ten years later, when my second son turned five, I contacted her to create a handprint for him. What a blessing this woman is. I will cherish these markers in time forever.

While in the hospital, we had my daughter’s prints done. It took a few weeks to receive the plate and ornament, but they were well done and something we treasure. I would recommend her to others.

I can not begin to thank Leigh Ann for what she did for me. August 15, 2000 I lost my beautiful, 6 month old baby girl after she was left in a car by her babysitter. Leigh Ann heard about our loss, but did not know our family. She was able to locate a friend of mine and offered to give my family a cherished memory we did not have… Kaitlyn’s hand prints. Leigh Ann went to the mortuary 40+ miles from her home to make hand and feet prints of a baby she did not know, for a family she did not know, at her own expense. Her compassion and thoughtfulness gave me and my family a treasure we would have otherwise not had. Her compassion for a complete stranger was deeply moving. I know since Kaitlyn, she has done this many times for families in grief. Thank you Leigh Ann, I could never adequately express my gratitude to you!

Leigh Anne does amazing work. She has done the prints for both of my kids, and because I wanted newborn prints, she came right to the hospital and took imprints right in my room.
My prints turned out wonderfully, one of them was a girly pink ceramic print for my daughter and she got creative with a surfboard ceramic print for my son. My prints were done within about a month and are still hanging on my wall to this day.
I wasn’t concerned with her working out of her garage, it’s most likely the best place for her to relax and do what she’s loves and a place where she can find her creative energy. If I could work at home, I would as well!

I don’t even know where to begin…
I took my son here when he was 2 weeks old. The first red flag was that she works out of her garage, should have turned around right then but continued anyways. Big mistake! My hand print took almost 10 weeks to be done! She claims she told me it would take about 6 to 8 weeks to be done, which was actually never told to me, but regardless it took a lot longer. And I had to constantly follow up with her to find out the status of my print, not once did she contact me. The last conversation we had she said that her kiln broke so it set her back. That is completely understandable but a phone call, a text, ANYTHING would have been nice.
When I finally did get my print back from her it was cracked in TWO places, see pictures attached to Unilocal page. It has a crack on the back and a crack on the front, right on my son’s toe. The sad part is Leigh Ann thought this was acceptable. She gave me my print and didn’t say anything until it was brought to her attention. She claims she never noticed the crack on the front. If this is true then she definitely needs to take «attention to detail» off her resume. Her website says she takes pride in her work, doesn’t really show. She was also supposed to include my son’s last name. She said it didn’t fit so she didn’t add it. First of all, our last name is only 3 letters long and if you’re going to make changes to something I paid for I think you should call the customer and consult with them first.
When I called her upset instead of being understanding, she dismissed my feelings and said I was over reacting. Her exact words were, «I don’t know why you’re soo upset, it’s not the end of the world. The end of the world would be something like your child dying.» If that’s not inappropriate I don’t know what is. She originally says she won’t give me a refund but would re-​do my son’s prints. At this point he’s almost 4 months old so it’s definitely not the same. When I told her that I planned on giving her a bad Unilocal review she tells me that if I give her a bad Unilocal review she won’t re-​do my prints. I thought this was laughable to say that people can’t leave a critical review. That’s completely admiting that you aren’t giving good quality products.
I also told her that I thought it was funny that she has employees writing Unilocal reviews on her behalf but she tells me that she doesn’t have any employees, it’s just her and her mom. If this is true than why was there a younger girl there the day I went to get my prints ordered and why does her website say «I have been blessed with great employees who equally strive to give my customers the best»?
Her lack of compassion for people’s memories and unprofessionalism throughout the entire process is hurtful and exhuasting. Definitely will not be going back and would not recommend her to anyone looking to get ceramic imprints done.

If I had read these reviews before calling Leigh Ann I would not have used her service.
I am truly happy I didn’t too (read them, I mean). I was very dissatisfied with a different hand/​foot print company after them jerking me around for a week or so. I called Leigh Ann and asked her how soon I can come in. She took me in that day. I explained to her how mad I was at the other company and she didn’t take it as an opportunity to talk down on them, she actually calmed me down and assured me that it’d all work out.
She did NOT smell like cigarettes. Did she seem super professional? No. She seemed down to earth, friendly and kind. I did not mind handing my baby over to her to do the process.

Didn’t return my call or my email. Guess she doesn’t want my business. Wouldn’t recommend to anyone.

I should have known better and should go with my gut. I purchased a Living Social deal for baby’s print and it was $ 25. The deal didn’t say that I will be charged for tax and when I got there, she told me first thing that she will charge tax for $ 5. Are you kidding me??? It’s a 20% charged from $ 25. Very ridiculous. She sounds so much nicer on the phone than in person and also she smells like cigarettes so bad, mind you that she has to touch babies’ hands and feet. Talking about sanitation, I should offer her my Purel. I give 3 stars for the work, which is just like any other prints places. Definitely, don’t recommend this place. If you can find somewhere else, better do so.