EXPRESS

I will only shop at the Dos Lagos Express because they have excellent customer service. I went to the Temecula Promenade Mall Express today and had a horrible customer service. They need to send their managers over to Dos Lagos to take notes and to learn how to treat customers. I love Express and will continue to shop with Dos Lagos but if I only had the Temecula one they would lose a customer.

I Just made a $ 200 purchase. My bag is heavy of scars, body lotions. Only one bag was provided. On the way to outside i asked for an extra bag to divide the heavy of the bag and not to torn the one given. I was told that the only one can be given. Shameful

Always a great shopping experience here especially because the staff is always helpful. Find an outfit for any occasion from casual to fitted suites. I always recommend this place. The price tags may seem high but you are paying for quality.

I have visited and purchased clothing from this store several times and I have to say that their level of service is truly exceptional. Carla helped me out today and allowed me to try on a few different articles of clothing to ensure I would get the right fit and size. I took a little bit more of her time in doing so, but all the while she helped me out with a smile. I would highly advise anyone looking for great service and amazing clothes to come and visit this Express location.

I like that this Express is close to home. The store is always clean and they usually have on my sizes in stock. The ladies who work there are super friendly. My favorite associate is Anna. She has an upbeat attitude and has the most energy. She knows my style and usually will quickly pull a few outfits together without asking so I don’t have to run around and piece it together myself.

Small store and the current mgr is super pushy and has an obnoxious voice and personality. I’m waiting to shop here again until she’s fired

Came in to exchange an unworn shirt I bought two days earlier on memorial day for a smaller size. Associate greeted me right away and helped me out. She found out that her store didn’t have that shirt but she could call another store for me. At first I said OK but once I found out she had to call each store one by one I told her that its OK I’ll call the stores later.
While I was there I thought I’d look around and I ended up finding pants I wanted. At the checkout I told the same associate I would keep the shirt in hopes to find a store that had it and I’ll just buy these pants. The day I bought the shirt they gave me a coupon. I couldn’t find the coupon at the register and thought maybe I took it out the bag. I asked if she could apply the 15.00 off and she said she needed the coupon. Being an express next reward member she suggested I check my email.
So I stand for maybe 5 mins logging Into different email accounts looking for my coupon and finally find the coupon. I show her the coupon which she already had with her the whole time but I guess didn’t believe me. Anyways as I’m looking g at my email I see another coupon that says next members receive %10 discount on memorial day. I take a look at the shirt receipt and notice I didn’t get that discount even though I used my next rewards card to pay for it. I asked if she could adjust the shirt to include that discount and she said no because its too late.
In short I respected her time and she made me look through all my emails to find a coupon she could have applied easily. When making me do that I realized my first memorial day purchase discount was never applied and she refused to adjust it. If she didn’t make me look through my emails I wouldn’t have noticed. I ended up returning the shirt and put the pants back.

I’m glad there is an Express in Corona. It’s very convenient. Would rather buy here than online because then I don’t have to pay for shipping. There is a larger variety here of clothing. It’s also more organized than the one in Riverside. The staff is pretty friendly too.

I’ve always gotten great service when I come to this Express. While it may be smaller in size than most Express stores, it’s always very clean and organized (even when they have their box sales.) I won’t give specifics but recently I found that their management is very accommodating to their customer’s needs… let’s just say it has to do with their coupons ;-)
I always look forward coming into this store.

I will never shop here again! Anna (the older Italian sales woman) is very pushy and completed lied to me! Asked if I wanted to save 15% with a rewards card. I said, «no thank you», that I didn’t want a credit card, and she reaffirmed that it wasn’t a credit card, just a rewards card. She told me that I would just earn points. I then handed her my ATM card and she pretended that’s what she was charging me on. Then I get home and there is a little black pamphlet in my bag with the one top I purchased which reads «express credit card» on the front! I’m so upset that she took full advantage of me and will never shop there again! Don’t let this pushy woman manipulate you like she did me :-(((!!! Very poor service!!! She should be fired because I’m sure I’m not the only one this has happened to!!!

I would say that this isn’t the best Express Ive been to but its not too bad. The worst thing is finding parking which is terrible during busy shopping times. Staff is kinda iffy some are great others not so much. The seem to have a lot of certain sizes and none of others. They had some sweaters on sale for $ 30 and they only had size medium (like 30 of them go figure).