Carl’s Flooring Service

Initially we were impressed with meeting Carl and excited for him to install our wood flooring and carpets. He recommended a place for us to pick our carpet. The instillation of our wood floors did come out good and we were happy with the results. However, the carpet is a total different outcome. After the carpet was installed I immediately noticed that there were gaps where it met the baseboards. It did not look professionally installed. We brought this to Carl’s attention. He had the carpet installers come and look at it and they blamed it on our contractor who installed the baseboards. Saying the baseboards were installed uneven so the carpet did not line up correctly. The baseboards were installed correctly and were level all the way across the wall. It is a possibility that the floors were uneven. I had to mark all the areas that needed to be fixed. They did come out and fix them. So then it made me realize if they were able to fix it all, they had the ability to do it correct in the first place. Then a month late one of the bedrooms had a huge ripple from the carpet not being stretched correctly. That had to come and be repaired. Where the carpet installer blamed it on us. Now here were are a year and a half later and all of our bedroom carpets have ripples in them. We have called Carl and he has not returned our phone calls. We were going to have him epoxy our garage but after the carpet issues, we did not.