Still loving this place. I was just reading one of the reviews that gave this company a one star. I’m confused why would you continue to do business with a company for over two years that you were so extremely dissatisfied with? Her review is very bizarre to me and frankly it’s just mean. This is a great place. The owner is very kind. The bottom line is that I get the results that I need on my clothes. The price is fair and my clothes are well cared for.
FD D.
Tu valoración: 1 Newport Beach, CA
STAYAWAY from this place! I had weekly pick up /drop off service for over 2 years and spent an average of $ 150-$ 200 per month on dry cleaning. The dry cleaner had shrunk /ruined several of my clothes over the last couple of years which he tried to stretch back to original after I complained. The clothes were never the same(i.e. silk felt like polyester and fit was warped) and I did not wear them again but I let it go because the owner seemed like a nice guy. In the latest incident, he shrunk my favorite Theory silk shirt that I was planning on wearing before a big meeting. I have the same exact shirt in different color so I showed him the other shirt to compare for size. This time I told him that he needs to pay for half the value of the shirt since stretching it back ruins the quality of the shirt. He refused to pay and I am now going to another dry cleaner. I think it was a poor business decision for him to give up $ 2000+ of business I gave him yearly because he refused to pay for half of the value of the shirt(which would have been $ 100). Bottom line is that if you have expensive clothes that are not pre-shrunk(i.e. not made of cotton) then stay away from this place. They have ruined 6 pieces of clothing and I should have stopped going to this place a long time ago.
Ali F.
Tu valoración: 5 Venice, CA
Fast, cheap, and reliable. What else do you want out of your dry cleaners?