Anthony’s Shoe Repair

Took my Chanel purse in and they fixed it like new. Thank you very very much. Very friendly lady who helped me. I will never go anywhere else. :) I had drove from Irvine and totally worth it. Thank you again. :) amazing amazing work. Wow. Thank you

It is very unfortunate and rather sad… I had been going to this shop for 8 + years. Always thought it was a bit pricey but since the quality of the work was top-​notch I never cared. After all, you get what you pay for!
On a recent call and visit — I received the absolute worst service. I had called to arrange payment, pick-​up etc. when I asked why it was $ 76 for two pairs of shoes to be repaired… I was hung up on by the employee (a non-​family member) who is or hopefully was employed there. When I arrived to pick up my order, the above mentioned employee was rude, argumentative and very much out of line! Anthony’s (or the current owner’s) father (whom has always been terrific) then assisted an offered a $ 10 discount. I simply asked that if they wish to keep my business to please have the owner call me with an apology as to the way I was treated. No call, and no apology. No, I won’t be returning!
Greg S — It appears you have a problem with your employees which is more than apparent. Your staff is not telling the truth, no one swore on the phone, perhaps you should watch the store video from ⁴⁄₆. It was also the older gentleman (I believe your Dad) whom I asked to have you call me. When I arrived to your store I asked the employee «did you hang up on me about 30 minutes ago» his response was «no, I told you I had other customers». That was also a lie. I don’t care to get into an argument via Unilocal with you. It’s sad. As I said I never complained about the price bc the work was done well but to be hung out on is simply unacceptable. And by the way I took the same items to another store in CDM and I was quoted half the price quoted by your staff. Again, sad but perhaps you should do some benchmarking/​research yourself before you make statements you can’t back up.

Had a motorcycles jacket’s sleeves shortened. Work appears bulletproof, was done early and with a smile.
Other commenters are correct that things do seem pricey, however. Worth it for a job well-​done.

I have been going to Anthony’s Shoe Repair for over 10 years, and I am very happy with the consistent and excellent service they always give. I don’t treat my designer shoes well, and when I bring them to Anthony’s, they make them good as new! I recently took my son’s travel bag with missing buckles, and they were able to find perfect replacements. It looks great now. Kurt and his wife are always friendly and helpful with suggestions on how to go about with the repairs. I highly recommend this place for all your shoes repair needs. By the way, they do wonderful jobs with Louis Vuitton and Chanel.

This place is does not know how to follow directions at all. It also feels like the staff does what THEY think should be done and not what the customer has asked for. This is a very poorly run business and I would stay away if possible.
Greg S… I am the owner of the products that were brought in… If there is a video recording in the store I would love to hear it so you can see how you employees do not give the customer what they want… It’s sad that you make up excuses for your employees.

They are very helpful !! Great workmanship to repair you purses, and shoes.
If they can do they will, if they can’t they will let you know from the start,

Have been here on numerous occasions to replace heels and soles as well as stretching a couple of boots that were just a little too tight. I have only had good experience here and therefore will give it 5 stars. The work they have done for me is consistently good.

I took my Dainese jacket to get fitted here. As I was getting measured, I told them I wanted it tighter than they wanted to adjust it, but they told me it would be too uncomfortable to ride in. It came out very nice, but 1) one arm is more loose than the other and 2) I wish they made it a few inches tighter like I asked. My suit is much tighter and perfectly comfortable. But they are professionals, no doubt!

Anthony’s is awesome! Quality repair that lasts a long time. Shoe and leather repair is never cheap — you get what you pay for. Get a price quote first, so you know what you can expect. If you love your shoes, this is the only way to make sure that you’ll continue to be able to wear them!

Yeah, not ever again.
I have a Dainese ladies race suit that I took in to get altered. I specifically said the top fit me great, I just needed the legs shortened and some material added around the hip/​waist area because it was cutting me in half when I tucked on the bike. They quoted me $ 220 which I thought was a little pricey, but willing to pay that if the work was good. I was headed to the track the following Thursday evening and they said it’d be ready that day.
I drove up there from San Clemente in a mad time crunch to pick up the suit. It was ready, the legs were done perfect I will give him that. But they didn’t add material around the waist where we talked about, it was around my upper abdomen area. Exactly where I said NOT to change anything because it fit me perfect there with the back protector on when I sized the suit originally. When I disputed this they tried to tell me ‘that’s not what their template said they were doing’. Frankly, IDGAF what the template says! It’s not my fault if YOU wrote it down wrong. I asked for one thing, you agreed, I had a witness with me, then you did it wrong. On top of it, they didn’t even expand the lining where they added material so the suit was still as tight inside and the added leather on the outside bubbled out in this awkward ridge. The suit was clearly done wrong and the moment I put it on the leatherman knew it. He said he needed to keep it an extra week and it’d be another $ 100 to revise it.
So, I didn’t have a suit for the track and had to borrow one. It was done wrong, and even if the area where they added material was right they still did it wrong because of the lining. Then they charge me more to keep it longer and fix their mistake! Unbelievably shitty customer service. They must not care if I tell my 1k+ moto friends on social media to never take their suits there. And I also won’t be taking any more of my suits there which is another 20+ years of riding in the future.
When I picked up the double revised suit, I still complained about the extra material in the front and that it was too big, like I said the first time I tried picking it up. The hips did fit this time, but the top was still far too big and looks awkward. I was so pissed that I just paid them and left with my suit. When I put it on now I realize that once it’s broken in it’s going to stretch out even more. Looks like I’ll be forking out more money to another place to shorten the front back down to what it originally was.
Unbelievable. Screwed up the job and then tried to put it on me when I raised questions. Since going there I have had a few moto friends tell me about similar bad experiences there. Save your money, time, and stress!!!

Anthony’s has been around forever, or so it seems. But for however long it’s been around, it never seems to get any better. Because it’s close to home, I find myself dropping off something for repair, only to be disappointed again.
On a recent stop, I had a tennis shoe that needed a patch over the toe fabric. Anthony’s was close, so I thought I’d drop it off. I walked in and showed it to the guy at the counter. He looked at it, said no problem, let me ask John. John looks at it for 3 seconds and says «$ 19.00.» I said how long? John said «next week.» OMG, $ 19 for a patch! And it takes a week? It wasn’t the money, it wasn’t the time — it was the principal. How stupid did he think I was? I stood there for a minute, picked up my shoe and said «forget it.» I left.
Later that day, I was in Tustin. I saw a shoe repair place on 1^st Street and Tustin Avenue (Larwin Square Shoe & Boot Repair). I walked in and asked the nice asian lady (owner) «how much to repair.» She said «how much do you want to pay.» That was a new one. Feeling a bit guilty, I said $ 8? She said «no problem.» «How long,» I asked. «Tomorrow,» she said. I picked it up the next day. Done. $ 8. Perfect!
No wonder asian-​owned businesses are taking over! If they ever come to CDM, Anthony’s will be done, too.
Finally, side note: about 5 years ago, I was spring cleaning and took 5 pairs of shoes to Anthony’s for polishing. They lost them all. No kidding, all of them. Gone. It took me 3 months to get them to pay me the replacement cost. It was amazing; how do you lose 5 pairs of shoes? But they did. And I am still going back? After this last round, no more. Adiós, Anthony’s!

Have done lots of business with them. They are Great and Friendly!

Last week, I brought my boyfriend’s dress shoes in to get them shined. The lady (sweet lady) told me they need to be replaced with new soles so I went with her recommendation. The bill was $ 75 to my shocking surprise. I should have asked so it was probably my fault for agreeing to it anyway.
Bottom line is, this place is very expensive so beware.

Too expensive I originally was excited then drove off and looked at my ticket, it was $ 57 for cleaning my purse! My purse only has two small end caps of leather the rest is waxed canvas which is very easy to clean. Not impressed.

So, i recently got a Louis Vuitton Montaigne GM for graduation, a $ 2,600 purse, i unfortunately BURNED a hole through the bottom of it when i set it down on the floor and there was a coal there (hookah lounge). I took my bag to LV and they said they wouldnt touch it, the bag was ruined, go sell it, throw it away because it would need recanvassing and to even fix the suede hole on the lining would cost $ 750. LV makes their bags out of vinyl and they are extremely hard to repair once punctured. I took my bag to many many places like shoe repairs and leather stores and they all suggested (after cringing when they saw my purse) that i put a strip of LV canvas OVER the spot, a thin strip going from on side of the purse to another. I of course didnt want to do that because i didnt want it to be TOO obvious and i didnt want to change the design of the purse, the purse is beautiful! i was devastated and was about to give up and have the strip put on.
Enter Anthony’s shoe repair, i met Kirk and his wife who assured me that their leather man is one of the best and that he could probably put a small patch to cover it, i was ecstatic! I was weary because i steeled myself for it to look super obvious and two toned but nevertheless i told them to go ahead. Here’s a shocker, they charged me FORTY DOLLARS to fix the hole (about a quarter dollar size) as well as the lining on the inside. I was flabbergasted because i was prepared to spend hundreds on this fix. They told me to come back in a week and it would be ready, today i picked it up with hesitation and concern however when he handed me the bag, i thought to myself they didnt even fix it, i could not SEE the patch job from my angle! They fixed my purse with the same color and TEXTURE making the patch virtually undetectable, and they even restitched the bottom for free and fixed the lining on the inside.
I cannot even begin to say how grateful i am to Anthony’s repair, i recommend this place to EVERYONE, Kirk and his wife are good people and their entire staff are so nice and personable. I will ALWAYS come here for any and all repairs i need, they saved me so much anxiety and worry and i am SO happy i found this place. I will try to include pictures, just as soon as i figure out how to:) THANK YOU ANTHONY’S SHOE REPAIR

I recently took my leather Dainese jacket to have my zipper fixed cause the fabric between the actual zipper and the leather was torn, so i couldn’t even begin to zip it up.
The price was $ 95 and they told me about 10 – 14 days! The price was a bit steep but I’d rather pay that than having to buy a new jacket lmao. As for the time it took? A bit over three weeks… Thank God is summer and i don’t use it as much!
They were very friendly, it’s a cool location and the zipper works… Lol…

Great service and I had a pair of expensive shoes resoled, which extended the life of these shoes by years. Excellent craftsmanship and friendly people to deal with. Very pricey or expensive, so expect that, and I believe that doing fast turnaround is challenging for this location. I could wait a few weeks so that was not a problem.

Anthony’s Shoe Repair are true wizards of shoe repair magic. I had one pair of brown shoes that had been practically bleached by snow salt, and also had a torn out shoe tongue. Another pair of shoes were also falling apart from wear and tear. I brought both pairs to Anthony’s and they were courteous and upfront about what they could fix and what they might not be able to fix. The shoes were ready on the day they said to pick them up. Both pairs looked much better than when I brought them in. Neither looked like they were back in brand new condition, which was fine because the store employee had been honest with me when I brought them in that not all of the damage could potentially be fixed.
Overall, this place has good customer service and knows how to repair shoes. They’re on the pricey side for sure, but the quality of service mostly justifies their prices.

ZERO ZERO ZERO — ACTUALLY NEGATIVE ZERO STARS!!! Bad attitude, no customer service skills, shoddy work. This is for the people that do the work.
I took my Dainese leather riding pants to Anthonys to have velcro sewn on for knee pucks. They are an «AUTHORIZED» Dainese Warranty Repair Center — which makes you think they have seen plenty of pants with pucks. John sewed the velcro on to the shin, not the outside of the knee where they are supposed to be. He had multiple suits in his store to use as a reference. He didn’t.
I told him over the phone (I live in SD) the velcro was in the wrong location. He took this personal and yelled at me that I shouldn’t be telling him how to do his job and to never bring anything back to his store. Then he HUNG UP ON ME. I complained to the Dainese Warranty Rep — Art Aguilar at the Warranty Department (949−645−9500 X 110 —
— for those who need it). Art had to mediate this situation, go to the store, show John where the velcro was supposed to go. I had to ship the pants back to the store and wait even longer to get them back. This whole process took about 2 months.
The other service performed was to lengthen the pants. Overall, they did a decent job on this. However, there was a hole in an area that wasn’t sewn properly. I asked them to fix this when they were fixing the velcro. Unfortunately, they didn’t. What he did do — he sewed my liner into the leather so the shin guards would not fit, but did not even touch the area where the hole was.
On a good note — the owner paid my postage both ways to have it sent up and back, gave me $ 40.00 for the hassle of John not fixing the hole (not willing to send my pants back a 3^rd time just to have them messed up by something else) and overall, tried to fix everything that was wrong. The main issue is that you can’t change someone’s behavior that is rude, no customer service, not willing to work with customers etc. John is a HUGE liability and apparently gets away with this on a regular basis.

I wish i could give this place zero stars,
i took in my shoes for a simple job, i went to pick them up and there was a crack at the bottom.
The guy at the front desk was insisting me that that crack was there, i constantly kept saying that we both looked at the shoes and there was no crack when i dropped it off, bottom line the messed up my brand new shoes,
Do not go here, or if you go take photos of your staff before you let them work on it.
Now i see that you try to make it right saying that, the truth is thar you guys should take your job seriously, and people’s feedback confirm my experiece,