Pego Lamps

Coral Gables, Estados Unidos

2.6

Cerrado ahora

12 opiniones

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Contacto

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Teléfono:
+1 305-663-7346
Sitio web:
www.pegolamps.com
Dirección:
9855 S Dixie Hwy, Coral Gables, FL, 33156
Paradas y estaciones de transporte público cercanas:
710 mBUSWAY@SW 104 ST
780 mSW 104 ST@SW 79 AV
790 mDADELAND SOUTH STA@9150 DADELAND BD
Categorías:
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Información del negocio

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Hoy

Hoy 10:00 – 20:00
Cerrado ahora
Horario local (Coral Gables) 1:45 jueves, 12 de junio de 2025

Horario de apertura

lunes 10:00 – 20:00
martes 10:00 – 20:00
miércoles 10:00 – 20:00
jueves 10:00 – 20:00
viernes 10:00 – 20:00
sábado 10:00 – 19:00
domingo –

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12 opiniones sobre Pego Lamps

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Tu valoración: 4
Coral Gables, FL
Ordered a Ralph Lauren fixture. It was beautiful and came in the day they promised. They made the ordering process was easy.
Tu valoración: 1
Miami, FL
Bought a replacement for a lamp online. Took FOREVER to arrive, someone named Beatriz finally took care of us. Long story short after over a month of waiting item arrived and it was wrong, did not fit our needs, so we asked for a replacement and they came with the story that item was special! we just selected online it did not say anything about special or else. We bought a universal replacement, they took 45 us from us and did not provide the right product. AWFUL customer service, they did not reply to our email asking for manager’s looking into the matter. WORST CUSTOMER SERVICE EVER! Stay away from this HORRIBLE store, do not buy online, do not buy from them, they will take your money and wont deliver.
Tu valoración: 5
New York, NY
Jorge was awesome! He took his time gave us a great deal! Went in not expecting to buy much and we left with two gorgeous pieces. Reading the bad reviews I thought I would give my two cents because we had a good experience.
Tu valoración: 5
Miami, FL
I walked in to the store 3 days ago looking for a different chandelier to use in my dining room. They have the best selection of modern and transitional lamps, the customer service was wonderful and right now every time I walk in to my dining room I am like thanks god that I found Pego Lamps.
Tu valoración: 1
Miami, FL
Probably the worst costumer service I’ve ever experienced the manager is selfish and doesn’t even care for his customers he just yells at us like freaking Captain Hook for crying out loud what he heck is that all about. Anyway needed a new lamp for my living room and I spoke to the manager and lied to me about the lamp that I asked him about to see if they have it. The place is so big but terrible the manager needs to stop thinking about freaking customers on how much he hates them and be a great manager for the store don’t go here
Tu valoración: 5
Park West, Miami, FL
I am a repeat customer! This is a family-​run business that really cares about the quality of its products and prides itself in great customer service and satisfaction. It’s the reason Pego has been in business for so long and able to maintain its reputation as South Florida’s premier luxury lighting retail store. The management and sales staff are very helpful and knowledgable.
If you want high quality lighting with great customer service, this is the place for you. I know I will be stopping by in the next few months to illuminate my new home!
Tu valoración: 5
Miami, FL
I have been purchasing chandeliers and lighting fixtures at Pego for years. I have never encountered poor customer service. I have also shopped around and know their prices can’t be beat on the rare occasion that you can find the same specialty lighting in another store. I recommend Pego Lamps anytime I get asked about lighting. We are remodeling our home now and took the plans in to show the salesman. He took the time to recommend lighting for the entire house. Again, great service.
Tu valoración: 1
Miami, FL
As my bf so accurately stated: «It’s as if the cast of Anchorman got laid off and decided to run a lighting store.» Beautiful pieces, but not worth the hassle. Three months and two separate orders later, we are still waiting for our lights.
Tu valoración: 1
Miami, FL
I was there a couple days ago. The reviews are true-​Still terrible customer service. I was never asked if I needed help and left without a word out of anyone’s mouth. The guy behind the counter was too busy TEXTING!!!
Tu valoración: 1
Miami, FL
We walked into this store prepared to spend up to a few thousand $$$ on a chandelier for our dining room. The associate behind the counter looked right at us but never said a word. We walked around the showroom for about 10 – 15 minutes clearly showing interest in a few fixtures but we quickly grew annoyed with the complete lack of customer service so we walked out. Now reading the other reviews, it’s obvious that this high-​end store seems to specialize in low-​end service and we refuse to ever spend a dime here!
Tu valoración: 1
Miami, FL
My husband and I spent over $ 6000 on a chandelier. When it was delivered we noticed one of the crystals was missing. I called the store to inquire about the crystal and was told one of their employees broke it when he was packing the chandelier.
This was over 4 weeks ago. Their associate named Pacheco has given me three different dates to stop by the store and pick up the crystal. Three trips into that store and nothing. Spoke with the manager, Alexis Perez, last week who promised he would personally find out and call me… nothing!
Stay away and spend your money somewhere else. The store is run by monkeys.
Deserves a zero or minus rating
Tu valoración: 1
Austin, TX
I came here to get a lamp shade. I was greeted, sent to the 2nd floor to look for my product. I was up there for 25 minutes. No one came to help me, check on me or ask me if I had any questions. I did not know what kind of shade to get, appropriate length of shade and a lot of product was missing prices. I returned with a shade and when asked if I had found everything ok, I responded with an honest answer as written above. The attendant proceeded to tell me over and over again how he cannot leave the first floor to go the second floor. I asked him to stop telling me and that I heard him the first time and he persisted. Terrible, terrible customer service. The lamp shade selection was weak at best and the place was unpleasant to be in (odor, layout, etc.). I would highly recommend not coming here for your lamp needs.