Joe’s Shoe Repair

I was sad when Joe’s shoe repair’s price increased from about $ 7.00 to repair a heel to about $ 10.00, and I hadn’t been going there for more than 1 year. Moreover, recently, Joe got sick. He has left a note on his door saying he’ll be back… and then extending the date. I’ve stopped by 2x to get my shoes and he’s never there. I’m wondering if I’ll ever get my shoes back. :(
Time to find a new place to go.

Can’t agree more about the terrible service but I left my shoes anyway because the last place I went to left me waiting for 10 minutes while the cobbler talked to his girlfriend. At least the cobbler came to the door when I arrived.
I left my pair of shoes for a half leather sole and to close a gap between the upper and the welt. When I picked up the shoes the gap looked like it was closed but it turned out to be filled with polish. The half sole was replaced with a thick clunky sole (obviously cheaper than what should have been used to resole my Bruno Magli’s as the new half sole was thicker than the remaining italian half sole). There was a chuck of the new half sole missing where he had made a mistake during sewing. I had paid for a shine, which was obviously not done and to add insult to there was hardened glue stuck to the shoe upper (took me about an hour to remove). I had put in the work to fix his repairs, at least to the extent I could, and shine the shoes. Finally I put them on to go to work the next day only to realized he had reatteched the footbed incorrectly.
My shoes used to be comfortable. Thanks to Joe’s shoe repair I get to go shopping for a new pair.

I walked into this shop this afternoon and was quite disappointed at the terrible service provided by the manager, Enrique Lorenzo.
Not only was he charging me a ridiculously high price for cleaning a pair of suede shoes, but when I gave him another pair of shoes so he could fix the sole, all he did was shake his head and said no. No to what? I asked, «NO» he replied… ugh! how difficult to speak with someone who’s vocabulary is limited to monosyllabic words — grrrr —