Coppell Pediatrics Associates PA

Coppell Pediatrics is probably the most and worst pediatric practice I have ever encountered. I am very hurt and upset with my choice in this practice for 6 months I had to deal with this rude and horrible practice. Dr. Schlichtemeier has been ignorant and has talked down to my mom and me acting as if we are uneducated. Both my mom and I have college degrees. My son had a high level of jaundice and she told the Las Colinas Medical Center that it was not necessary for them to administer another jaundice test. When my sons level was a 12. She is very frugal and cheap. She also told me that I needed to be put on medication for my anxiety because I was anxious about my sons health. What first time mom is not anxious or worried if her kid is growing and being healthy? I guess she thinks she is a psychiatrist on the side as well .
Marybell the medical assistant who is a hispanic woman who is pregnant and wears thick black glasses is very rude and judges you without knowing facts.
Dr. Schlichtemeier having a doctorate degree can not even fill a proper form. I had to get a form refaxed twice because of inconsistencies.
My son has gained 2 pounds since October 2^nd, to January 6^th, 2016 which was his well check up according to Dr. Schlichtemeier that was totally fine. REALLY!!! 2 pounds in 2 months for a growing boy is nothing. I recommend no one to go to COPPELL PEDIATRICS as Dr. Schlichtemeier does not care and really is arrogant as anything, she has no compassion, she is monotone and is bitter. The staff are rude, the only people that deserve credit are Faith who works in the front office and Chaquel who is the Medical Assistant they have only been good to me and my son.
I switched pediatricians and I wished I switched sooner.

I have been with this office for over 13 years and with the change of staff I would not want my worst enemy to receive services from this practice. The staff changes and lack of empathy from the doctor herself has made me aware that general care for clients is not their top priority. Trust me it is not worth it in the end. I have been dedicated and will never refer another over there.

I wish there weren’t a star star. DO NOT SEND YOUR KIDS HERE. Each time my son has gone to this Pediatrician he has been misdiagnosed. They treat us like we are second hand citizens. Dare not miss an appointment because they will discharge you indefinitely. The school nurse was able to diagnose my son with his hearing problem whilst the nurse here couldn’t detect anything!!! We went to CP twice to get a hearing test. The first time they told me he had wax. Well, I knew that was a lie because his ears were clean they pulled nothing out they washed his ear out with water for 10 minutes and nothing. He left the office and continued to complain so we went back the following week and requested a REFERRAL for a second opinion. We went to the referred physican and apparently my son had hearing loss in one of his ears. GREAT! Thanks Childrens alas a professional oppinion. It is now NOVEMBER of 2015, 7 months after our visit where my son was wrongly diagnosed, and here I am giving this Office another chance to help my son with yet another ear infection. I call to schedule the appointment and what do you know we have been discharged from the practice??? HOW! my last visit was for a referral! The story they gave me was the receptionist that checked me out scheduled a follow up? Really? Why? We simply made the visit for a referral. This receptionist no longer works for this office so of course its my word against theirs. I honestly can give a rats ass at this point. The Doctors there did not care for my child I was constantly in and out for multiple visits because he would never get well, broken nebulizers, mis diagnosed… I can’t with this office. I wish I could get on a bullhorn and boycott this business for its existence. I told you I would write my review there you have it. BRIDGE BURNED

I have been taking my kids here for 3 years now. I have three kids who get sick all the time. When I first started visiting this practice. They were awesome. I could always call first thing in the morning and get my kids seen. Lately, this is not the case. They are rude and don’t care. I feel like my kids have just become a number to them. One time my daughter had a well-​child visit first thing in the morning. I showed up 15 minutes early and waited for them to open the door. I went in and checked in and mentioned that my other was sick and asked if they could look at him. They said their schedule was full and they couldn’t squeeze him in. I was the ONLY PERSON IN THE OFFICE and they refused to see him until I got cranky. It took them 5 minutes to take his temperature and run a strep test!
There is one specific lady in the front office who is always cranky and rude. I took my daughter in this morning for an ear infection and when we were leaving my little boy asked if he could have a sticker. The lady told him, «No, they only give stickers to patients.» I have been here over 40 times and NEVER once have we ever been refused a sticker. It is a FREAKING Sticker. Who cares! Its not about stickers. It is about the fact that they just don’t care. If they have filled their quota on kids, they will turn you away. Your kid is just a money sign and if they have filled their schedule, well let’s just hope its not serious.
I do not recommend this doctor’s office.

The front desk was terrible. She is a Mexican lady with black glasses on.
One day I made an appointment because my daughter threw up all night, so I went to see the dr. When we got there, my daughter threw up on the floor. So I told the front lady and said sorry. Then she was shaking her head, rolling her eyes and said nothing. Excuse me.!? Did you shake your head and roll your eyes? This is the place that sick kids come in, right? What you expect?
I couldn’t believe what she did. She works at a pediatric but doesn’t care about sick kids.!? Seriously?!
I used to like this place, but after this happened, I don’t like and trust the place where hires the rude front lady.

I’m very pleased with this practice! Being that I have a newborn (my third) I see/​contact them frequently. They always happily answer my questions and concerns without making me feel silly. Dr S. is very down to earth and does have a good sense of humor. I enjoy having a Dr that is very honest and I can easily relate too. Very pleased with Lori Cashmere –the PA. (we haven’t had much experience with the other PA, but I am sure she is just a great!) The front office is great and friendly. Lately we having been racking up our frequent flyer miles here lol and never anything but a positive experience… BIG BONUS – never had a long wait time. our last ped was great but the three hour wait was hard with kids. overall wonderful practice.

I used to love this place and have been taking my children here for 3 years but something seems to be going on lately, yesterday was an absolute nightmare, dr. And nurse practitioner did not agree with each other, the dr. Had an attitude and seemed pretty grouchy, still don’t really feel like I know what’s really wrong with my daughter, then to top it off, the past two times I’ve had to go pick up the prescriptions (both this week) I get there and they never had called them in, so then I got charged 15 dollars for having to call the on call dr to call in the prescription that should have been sent in the first place, second time it happened I called the front desk bc they were still open and the girl had a major attitude problem, I told her the pharmacist had not received the prescription and she said well it shows it was sent, I said well the pharmacist has not received it and it’s been an hour, she said well what do you want me to do resend it? I was like yes but now I need it to go to a diff. Pharmacy bc I’m not over there anymore and she said uuuuuh I guess! Which one do you want it to go to, so I told her the name of the pharmacy and the intersection and she said she needed the exact address which I’ve never been asked that and I told her I wasn’t sure and told her the intersection again, and she said well here’s this one is this the address I said I really don’t know the address, and she said well neither do I, so I said just send it to one of them and I will figure it out myself, and she then went on to tell me every single step she had to do to send it to the pharmacy, every button she had to click on, like I was inconveniencing her when it was their fault this was happening in the first place, she was very rude and have never experienced ever what I experienced yesterday at any dr. Ever in my life and this is a children’s dr!, also the prescription ended up being sent across town definitely not the pharmacy I requested, the only positive thing I have to say is I really like the new nurse practitioner ms. Cashmere, only one that seems like she cares and listens to you and try’s to figure out the problem instead of being dismissive, for her sake I hope she finds a better office because I know I will be.

Dr Schlictemeier is very knowledgeable, however, she has poor bedside manner. My children leave visits traumatized my her extreme scare tactics. She also oversteps her role has health practioner into the parent role. Children are present during discussions about health issues that should only be discussed by adults. Dr Schlictemeier also speaks to parents in a very condescending manner. She is very blunt, and to the point. However, bluntness has its place. Out of place its just rude!

Dr. Tammi Schlichtemeier is not very friendly to the children, not good bedside manners, does not even play kid friendly cartoons or movies in waiting room. We had a really bad experience for my child’s 3 year old check up. As apart of their routine check up for a well visit they check for cholesterol via venous blood draw vs. fingerprick. Seriously, venous blood draw on a 3 year old! Since this is a common practice for THIS doc office, I did not question them about the procedure. I thought she was suppose to get this done. BIG MISTAKE, of course my daughter will not sit still so they strapped her arm and legs down to withdraw blood from her veins. She is screaming hysterically, slow and painful process because the blood is not filling up the tubes fast enough… such a traumatic experience for my daughter that she literally wet her pants. I was thinking this just can’t be right… We finished up, my daughter is still crying, we check out, she is still crying. I call around to other pediatricians to see if they too include this procedure for a 3 year old well visit and to my surprise they DID NOT. So I am upset and call Dr. Schlichtemeier office (Coppell Pediatrics) and spoke to the nurse, Nurse Warner, who is really nice, and she explains to me that the American Academy of Pediatrics recommends this screening at age 3. Key word (recommend) not require and fingerprick blood is not sufficient… Overall this office is clean and nice looking, short waits, but LACKS compassion, empathy, and tenderness. Good luck on your search but I do not recommend this pediatrician.

We just moved to Texas from California a few months ago and our experiences with Coppell Pediatrics has been absolutely and completely disastrous. The staff, the doctors — everyone one there is rude and unsympathetic. They have terrible bedside manners and are always in a rush. A lot of parents i have spoken to, myself included, do not feel heard at all by the doctors. And lets face it, you are nothing if you are not caring and understanding where children are concerned.
What happened today just makes me livid with anger —
I call at first thing at 8 am when they open to explain my daughter’s illness and see if the doctor wants us to come in. I leave a voicemail (as usual) and no one bothers to return my call. I call back at 12pm. They tell me they will call me back after lunch (!!!) At 2pm the nurse calls back but she has completely misunderstood the situation — i fill her in all over again — and she says she will call me back after talking to the doctor. At 3pm my child’s condition worsens. I call and explain what is going on and ask if i can bring her in — the nurse tells me that the doctor thinks she needs to be seen but they cannot see her — I am given the phone numbers for two other pediatricians (one in Flower Mound and one in Lewisville).
What the hell kind of doctor dosen’t see her own patient but sends them to other pediatricians in neighboring cities???
Closing time is at 5 pm. What the hell kind of doctor turns sick children away two hours before closing???
I am a Doctor’s wife — i know good medical practice from bad — and this is APPALLING!!!
I urge everyone out there — stay away from this place. They give medicine a bad name.