Radisson Inn Akron-Fairlawn

Straight forward hotel. The front desk clerk was kind at check in but not overly helpful. The room has been renovated and was spacious. The workout area was adequate. They have newer treadmills and elliptical machines. Although I didn’t swim they also had what appeared to be a nice pool and hot tub area. The hotel has easy access off the highway and every restaurant imaginable within close vicinity

The only reason this hotel got ³⁄₅ instead of a ²⁄₅ is because I got an amazing deal through price-​line (84 $), and when extending one more night the nicer guy at the front desk was willing to give me a comparable rate. There is a hot tub that is inside which was nice to have, and for the most part the room was not awful to sleep in.
From there the major problems I had was the saucy lady with the blonde frosted tipped hair I had to deal with early in the morning, who obviously didn’t read the notes from the guy I talked to the night previous and gave me a hard time when trying to pay for my second night. The sleep number beds in the room (which almost every review here complains of) was like sleeping on a balloon that constantly was trying to throw you off the bed when you moved. The internet was some of the slowest speeds ever, making doing any sort of work impossible.
Overall for the reduced rate it was a good experience. But if I had to pay 99 $ which is the cheapest I found on their site, I don’t think I would have been as happy. I used to think Radisson meant a quality, but its more like a best western I suppose.

I picked this location on a recent stay because they were having a price deal. It was perfectly adequate. Parking was nice, I did not partake in the bar or breakfast, but that seemed convenient and the location puts you near other dining/​drinks options as well. Sleep number beds are always a plus.
The parking lot was full, but I didn’t see (m)any other guests during my stay, so I was a bit disappointed to find my room on the interstate side of the building. It wasn’t unbearable though.
What really knocked it down a star is that my shower curtain was moldy/​mildewy. This is a pretty easy thing to do right, and if this isn’t getting proper attention, what else isn’t? I’m pretty terrible about reporting issues-​especially shower issues in a hotel, because at the moment I notice it, I’m not really in a position to change rooms or wait for a remedy.
If the price were right, I would probably stay here again; but I’d check all the room details as soon as I arrive.

Well let’s be real it’s a chain truck stop one step above Motel Hotel, a «Potel» for my brown friends in the know. The place is empty and the sleep number beds are busted!!! Everyone’s reviews are fairly spot on.

I give this hotel a 2 only based on the customer service. The front desk and cleaning staff is literally the only thing keeping this hotel afloat. The décor in the lobby is cool and the food was good. Now for the negative. All of that does not help the fact it feels like a toads den. I was sick the entire time due to the moist mold smell and feel. Every night of the 7 nights Sneezing and runny nose. The minute I checked out I never had another issue. The carpet was damp the sheets feel all sticky. Doesn’t matter how I put the air on it was moist, damp and gross! The walls were insanely paper thin. I could here my neighbors entire phone conversation like I was there. Oh and when I first checked in the room the had me originally in was on a smoking floor! And the sleep number bed… Controller doesn’t even turn on! Overall review if you care anything about your health you will NOT stay here. I was in a group that had about 50 rooms and all that I talked too had the same issue. I don’t care how much you save it is not worth it!

My best friend had her wedding reception here bc it was affordable and she wanted a small wedding. They talked it up that they would work with her and be accommodating, they certainly were not. Her wedding was on a Saturday and the Friday before the front desk kept asking for credit card info and questions they should have had worked out weeks ago, that pretty much ruined the brides night! Friday evening we were told we could get in the room to decorate, kind of hard to do with all the tables and chairs thrown about, dirty linens and dirty floors. We kept having to ask the front desk guy for this and that and when we asked for linens we were told he was too busy we’d have to do it ourself. They did absolutely nothing to that room, it was all us! Come wedding time they staff decided to vacuum just 5 minutes before the wedding and that was only after one of the groomsmen asked. After the ceremony was over It was time for pictures and the family was to wait in the room, I asked if they could be served their drinks in which the bride paid for but I was told by the general manager they couldn’t bc his attendant was not there. As the general manager he should be trained to everything in that hotel, I could have served them for crying out loud! Also after the reception there was left over food and she was told she could not take the food bc they keep it, leading us to believe they reuse the food. The food was ok however my sub had brown lettuce and the brides mother had rotten veggies from the veggie tray. This hotel was horrible and non accommodating. Be adviced if you have an event here they don’t care and don’t want to help you to make it nice! Never again will I venture back to this horrible place!

Stayed ⁸⁄₃₀ −8÷31÷14
I typically give places a chance even if they receive bad reviews, because honestly, some people love to complain about anything. In this case, this hotel ²⁄₅ overall star review on Unilocal is accurate
Negatives:
–They talk up about having ‘sleep number’ beds, oh they sure do, but both sides did not work on bed, Nor did the one in my friends room. Really? so what exactly am I paying for???
— Booked room with fridge, no fridge provided.
–They want about $ 120/​night for king, paid $ 99 through Orbitz, still way too much.
–no ‘free’ breakfast
–no ‘free’ wifi
–shower took minutes to heat up (though no a huge issue, just not typical)
–Staff at front desk was just ok. night front desk person was not great
–Bar was expensive, I mean, $ 7 for a well-​drink, no thanks
Positives
–Room actually was nice, clean, etc
–Had a balcony to it, but big tree blocked any real ‘view’
–Hotel itself looks nice
Would I stay here again? Absolutely not. There are 3 other hotels all located together, they are cheaper (better Unilocal reviews) and offer free breakfast. Step your game up Radisson.

I was overall happy with the place, the staff, the cleanliness, etc., and the size of the rooms were huge. I’d definitely stay here again. I’d give it a 4 for the hotel, and 3 for the bar/​breakfast — -average to 3.5. The price was decent, too.
Breakfast, however was not good, so if you’re a breakfast person, I’d suggest going down the street to First Watch (outside of the mall), and not paying for it with the room. (It’s usually an option you can add on.)
Oh, and the bar is (understandably) small, so they didn’t have any good tequila to offer. (Not a big deal.)

So I will start this with: this is my second time in 2 years staying an extended time at this hotel (8 – 9 days each). I chose to return because the first visit was quite good and I believe in loyalty… this hotel on the other hand has proven that does not matter to them.
I wish I had known now what I knew when I was booking the reservation this year. Currently I am about ½ way through my stay and have been considering a move to a different hotel since the first morning after I arrived. I am in town for the All-​American Soap Box Derby World Championship which brings in several thousand people. This is considered a «partner hotel».
The first face we encountered was a rude young man who was very condescending. We got to our room (clean nice enough room even though what we had wanted was something with 2 beds). This had a king size sleep number bed and a small couch with a pull-​out. Just like another reviewer had indicated it takes some time to figure out the perfect number so you end up with a sore back for at least a few days– if not longer.
We came down for our breakfast in the morning (provided for the Soap Box Derby group) to find a few cold breakfast options– mostly carbs and a few fruits with flies hovering around. Last year, we had inquired about some warm options and by the second day, we were provided with scrambled eggs as well as bacon for our group. This year, we inquired about the same and the manager (?) proceeded to ARGUE that the warm options were only provided to our family and that was because we had stayed an extra day. This was not the case. The warm food was brought to the meeting room dedicated for the Soap Box Derby group and was provided for everyone.
We encountered several situation where the pool had no towels and we had to ask for some to be brought in, (Byron was very accommodating every time) The hot tub was not very well maintained with no de-​foamer so if we turn on the jets, it looks like a dirty washing machine, but again when asked, Byron resolved the situation. Last year, the pool area was maintained — or at least the towels were stocked regularly.
Also– there is no lock to the outside doors so anyone can walk in; no key required for the pool/​work out areas. The female «restaurant» attendant looks as if she is always having a very bad day with a scowl on her face. I don’t believe I have seen her smile once.
One evening, the adjacent room occupants were very loud, fighting or listening to the television things were banging around … it was 1:00 am. I called down and again… Byron said he would take care of it. I’m assuming he did because the noise level dropped some for that night — returning the next night. The piece of this problem that bothers me the most is that the next day there was a note on my door from the neighbor apologizing for the noise. There is no reason what-​so-​ever that anyone needed to know who made the complaint. That is simply bad business judgement. Luckily the other patrons had some sense of decency.
When we brought this up to the manager (?) Jayshree, she said right in front of us to another guest that we «DON“T MATTER». Well, with this being the case, why on earth should I pay to stay here even one more night? I met with the president & CEO of the AASBD this morning which had helped facilitate the Radisson being a partner hotel. This is supposed to be a fun experience for the racers (ages 7 – 17) and their families. We should not have to deal with a disrespectful hotel staff and management for even one encounter.
No longer will the Radisson get any more of our money… and if I am successful in my endeavor, they will also no longer be a «partner hotel» and will not get anymore money from any race family. If we «Don’t matter» then they don’t deserve it.
On a positive note, the housekeepers do a great job and are friendly to the guests.

Hard as a rock bed and no hot water. Need I say more?

Lobby is tight. As only the 3^rd person in line, I still felt like I was standing half in the doorway. Both staff members behind the desk were quite comfortable giving out room numbers out loud as they checked us in, great security there, but couldn’t be bothered to welcome anyone to the hotel, direct anyone to the elevators, inform anyone abut any of the amenities on site, or do much more than hand us our keys and watch as we blindly set off in search of our rooms.
The wallpaper was peeling off the walls in my room in more than one spot. The TV was in an armoire on the wall next to the bed, so you cant really watch when you’re laying in bed. It is on a little pull out shelf that is probably supposed to help, but doesn’t since it only pulled out about an inch. The sleep number bed was cool to test out, at least the one side that worked. Although, like another reviewer said, you’d probably need more than one night to figure out your setting.
Wasn’t about to try the room service here, but I did check out the pool/​spa area on my way back from a nearby restaurant. It was disgusting. The pool water didn’t appear to be circulating at all and I couldn’t tell whether the brown spots were in the water or just the bottom of the pool needing repainted. Same idea with the hot tub. Wouldn’t have gotten in either one of those if you paid me.
Didn’t notice until the morning that there was no shampoo in my room. Not that I really wanted to shower in there anyway at this point.
Decided, although I don’t know why, to try the breakfast buffet in the morning. The fact that the (outdated and drawn-​on) directory in the room listed the breakfast buffet at $ 14 or $ 16 something and they had since lowered the price to $ 7 should’ve told me that most people were smart enough not to eat there. It was a seat yourself buffet in the lobby and it took me a few minutes to realize the gentleman in the red sweatshirt and jeans playing with the silverware on a nearby table actually worked there. I asked him to bring out some more scrambled eggs since the ones on the buffet were dried out and stuck to the pan. Only then did he even acknowledge my presence and sent me back to the front desk to pay for my breakfast. I had some toast, scrambled eggs, dried out sausage, and a little sausage gravy minus the rock hard mini biscuits that someone laughably thought us hotel guest might attempt to consume. All under the watchful, if not stalkerish eye, of the lone dining room attendant. Ok, the last bit might be a bit harsh. I’m sure he was just trying to stay close in case I demanded anything else crazy, like fresh eggs, but really… don’t you have anything you can be doing while you’re waiting?
This was my first Radisson stay, and if this is the standard, it might just be the last. I thought they had a better reputation than that.

Let’s get the basics out of the way.
This is a nice hotel. It’s clean, it is old and what not, but overall it is decent.
Housekeeping was the biggest issue during my stay here. I’ve stayed here before and never had an issue but this time made me not want to return.
Housekeeping disturbed us in the morning even though we had the «please do not disturb» sign hung on the door. If the sign is clearly on the door, why would anyone in housekeeping knock loudly and then try to enter the room? That is not right. We complained to the front desk about this, they said they’d mention it to the housecleaning crew.
Additionally there was a night where we left the hotel, took our bags with us to stay with at a company event. I’d booked three solid nights night in this hotel. Came back the next morning to rudely find out that i’d been checked out and someone else had taken over the room.
This again was based on housekeeping according to the front desk. Regardless, I booked three nights, so there should be no reason I was checked out prematurely and had to go through the process of getting another room! I mean, you’d charge me if didnt show up, so why the hell would you check me out ???
That was very unprofessional and when the issue was brought up to the front desk, they didn’t seem to care much.
Overall my stay here was a bust.

Great for the price. Has pool and breakfast included. Front desk staff helped guide us in, very helpful.

I feel bad giving this place only 2 stars, but it’s not quite up to «A-​OK» standards.
The room was fairly large, with a king-​sized Sleep Number bed, a decent bathroom (with the sink & mirror outside), a chair and loveseat-​sofa bed and a balcony. The TV was beside the bed so you could only really watch it from the loveseat (minus half a star).
I had heard many of the Sleep Number beds were broken from reviews on Priceline. Ours wasn’t broken, but the remote was broken — ie, the controls for the left side of the bed control the right and vice versa. (Maybe the remote was designed from someone standing at the foot of the bed?) It’s also really difficult to pinpoint exactly how firm you want the bed in one night. If you’re having a longer stay, your second night might be more comfortable. The pillows were also pretty weak. (Minus a star for a generally uncomfortable night’s sleep — the whole point of a hotel).
The room was sweltering, and the air conditioning stopped working halfway through the night. It was sort of chilly near the unit, but the air refused to circulate. (Minus a star)
And finally, you cannot check out via the TV, so I had to wait in line just to turn in my keycards. The only person at the desk at 9am on a Sunday morning was the restaurant manager, whose responsibility is not to check guests out. Another employee came up to the desk and was tapping away at the computer but had no interest in helping to move the line along. (Minus half a star)
There were a number of good points — the room was a nice size and very clean; room service is available and not ridiculously overpriced; the restaurant had a nice breakfast buffet plus a few menu options. The area is nice with a ton of chain restaurants around, plus a Japanese steakhouse and a decent-​looking Mexican restaurant. When we were planning our trip to a wedding at the University of Akron, everything else in the area was a shady motel with tons of horrible reviews, so this seems like a pretty safe option, and I’d rather be safe. But the Radisson let us down in the two most important aspects of a hotel — giving us a good night’s sleep and keeping us comfortable.